Water pressure in shower.

Get rid of the roaches. Hire staff that will show up to work. Clean rooms better. Provide better breakfast. Not enough food selections or drinks. The cost for room was 4 star but the room was 1 star. Not happy at all. Will never stay again and will not recommend to anyone.

Breakfast was decent... No water???

The facility is a little run down, and out dated! It was graduation weekend for TSU, and the hotel was understaffed on Friday and were not prepared. Ran out of coffee for the rooms, ran out of towels, wash cloths etc. But the friendliness of the staffe made up for it... Brought us a fan as requested, found more coffee from other sources, and were very accomidating to everyone!!! The staff was a 'game saver' for this location... PERIOD!!! I blame all negative aspects on the ownership!!! Oh yea... AC unit stopped working in the main lobby

Location

Room 122 Floor was so dirty that my daughter's feet were black. The bathroom wasn't very clean. Leftover wash cloth from previous guests. Hanging on shower rode.The heat didn't work in the bathroom. One pillow case was dirty. The Tv didn't work, called the front desk phone was crackling. I could hear the gentleman but couldn't hear me. Broken phone?

This is the third year in a rowe with a bad experience at this hotel we will not be going back I wish we could get a refund there was dirty sheets in hallway for three days it ranked of pot the pool was nasty no housekeeping we ended up leaving early this year and last year

The entire experience

room was clean

pool was dirty and too cold to use. waited 39 minutes to check in. there was no one at the desk. The vending machines took your money but did not work. The breakfast was poor.

Staff was friendly and helpful. It was pretty clean. Beds were comfortable.

The first room, the door would not lock when shut. There was an issue with the heating unit in the second room. They had a lot of broken appliances. None of the ice makers worked, they eventually brought in bagged ice. Most of the appliance's in the breakfast area did not work.

Location is good to visit Kirksville.

TV didn't work entire first day. Breakfast not as advertised. Bar that was advertised never opened. Floors have not been vacuumed, it appears, in months. Room very dirty. Staff entered room while we were out despite having do not disturb sign posted. Stained carpet. Amateur repairs to room damage. Upon check in, hallways were piled 3-4 feet deep with trash bags and dirty laundry. No blanket, only sheet and think comforter...it was 17 degrees outside. I've seen better hotels in Baghdad.

location

ice machine broken