Quiet

Having to change from one room to another because tv wasn't working

Lights worked.

This makes me sad to write this. They were VERY disorganized and not very friendly. In all fairness, the completely frazzled front desk person said that they had just acquired the property and were trying to renovate while open. We didn’t see any signs of construction. And… 1. Arrived 30 minutes after check in time. They couldn’t find the reservation for a few minutes and then room wasn’t ready. Asked us to wait 30 minutes without really apologizing. Let us and some other waiting guests use a restroom in Room 112, then tried to give us that room. I said no. 2. No working fire alarm in our room. 3. No towels in room. When I asked, she said they’d bring them later because they were just getting out of the dryer. 4. We went out and got back several hours later. Still no towels. 5. Went to ask for towels. Man said he’d bring them in a few minutes. 6. Still no towels. Went to ask again. He had forgotten? He was nice! Stood there with my arms out while he pulled towels out of a (hopefully clean) laundry bin, folded them, and laid them in my arms. 7. No remote for TV. 8. No coffee in the morning. None in the whole building. 9. Room had been cleaned, but the chair in it was very worn and dingy and we found bottle caps on the floor. Not from us. 10. No racks or hooks to hang towels on. Peeling paint. 11. Pool was green.

I liked the housekeepers and the female staff, all very friendly and welcoming.

I found bedbugs and was forced to stay in the room with no change. We were told everything under the sun to insinuate that we brought them which is NOT the case. I hadn't had an issue before staying here, staff was on it. So was head reception. Manager / Owner of hotel does not know how to talk to guest. Screamed at certain staff and guest. Has no customer service or social skills .

The bed was comfortable, and the young lady that was off but cleaned our room, which should have been cleaned already.

Checked in after 10 pm. You would have thought our room would have been ready, NOT. Then, inside the room, no trash can the sink didn't drain. I guess housekeeping took the day off because as we sat in the hallway waiting for our room to be cleaned, we dropped fries on the floor, not intentionally, but they were still there when we checked out. Horrible place to stay but friendly people.

It was spacious, and I had parking right next to my room. The windows were large and I had a city view. I also liked the available iron and ironing board and the hairdryer. 

My room was obviously under renovation. It didn’t have a waste paper basket or an ice bucket, but that’s OK. I did have a fridge. I was a little perturbed about the coffee machine. It had moldy water in it. I would’ve like to have an extra chair too.

I Didn’t see the breakfast.

They room, and pool was immaculate.

Shelia (Front Desk) and Tracy (House Keeping) went above a beyond to ensure my stay and other guest stay were pleasurable and they did it with a smile 😊

It was wonderful

I like everything