Convenient to have a location and dining place to eat .

Everything room was dirty, hair was all over the beds and sink/tub. No mattress for pull out bed and the plug socket was coming out the wall was scared to use it could had gotten shock.

Convenient location.

Hotel is not very clean; several bad odors in the hallways and elevators. No ice machine. Elevators are very old and need to be replaced. Building is currently undergoing some construction, so hopefully it will be a lot better after it’s done.

The location was convenient

It was under renovation if I knew that I would have stayed elsewhere and the room wasn’t that clean floors needed to be vacuumed and there was already a towel on the floor in the bathroom as if someone had used it it wasn’t clean

Full breakfast and location. Pool, main lobby

Check-in staff seemed uninterested. We had to get ice from the front lobby, and most hotels have ice on each floor. Several breakfast items were cold. The expresso machine was broken. We were not informed at booking that there was construction going on. There was no awning at the front of the hotel. There was a trash can blocking the entry, catching water from a ceiling leak. Several dumpsters were taking up parking spaces. I requested a paper receipt at check out but was told they could not print one since I went through a 3rd party to book the room. No lamps or lights by the beds. There were not enough outlets. No book with amenities was in the room... There was a spill in the elevator that was not addressed that could have caused someone to get hurt.

The staff were very accommodating for my mother.

The staff.

We got full beds instead of a king size bed requested

Great staff! Very friendly and helpful!

Breakfast was better than expected. Staff was always willing to help and answer any questions. Greeted with smiles

Shower lacked a control to slow pressure

staff was very nice

1. elevators were very slow got stuck in one. I looked up at service date it was a year expired 2. Room was dated 3. Found a dirty towel hanging in bathroom 4. when I laid in bed it felt wet, I just thought maybe just came dryer but not all the way dry, ok. When I got a good look at this cover it had mold/ mildew inside cover and I took a picture 5. i never received my deposit back

The staff quickly corrected the issues we had.

The front desk first assigned us to a room with a quest already in it. We had a child traveling with us, so safety became a concern at this point. We walked right in on these people. The front desk offered a discount and quickly took care of the issue; it just put a damper on the start of our trip. I was also unaware the hotel had a water leak, and the hallways smelled awful.

Convenient and comfortable beds.

Only 1 of 2 elevators working and it was super slow.

The entryway was very nice, which was very deceiving.

Our room was missing half of the privacy curtains on the window. there were dead bugs in the room, the carpet was torn, the furniture was broken or very damaged.

staff was professional.

Room was a bit outdated.

Good location for the trip I took.

Was not real wild about the breakfast.

The staff were very cordial

The room was musty and the sofa bed was filthy and proper bedding was never provided despite requests. The sofa bed blocked the doorway when made out which certainly must not meet fire code. The room was booked for 4 adults so it was clear the sofa bed would be used yet it was not properly positioned and bedding was not provided.

staff was great and location was good

outdated and smells

everything was nice

n/a

It was close to my reason for travel.

Staff was passive aggressive, the towels are located inside the shower which seems unsanitary, the water pressure is also harsh and uncomfortable. The elevators are also really sketchy with the buttons getting stuck and the panels moving.

it was convenient. it was clean and the staff was exceptional

NA