The hotel is very nice. Location is great if going to an even or game. Plenty of restaurants and even being next to a bus/train depot, it’s very clean and quiet.

I wasn’t a fan of the bathroom door that leads into the main area (we were in a suite) and I was a bit disappointed that room service wasn’t available for the weekend but we still loved it and would definitely book here again.

Location, room size, shower and water pressure, the staff work so incredibly hard to make everything enjoyable. The breakfast was nice it just was so busy (think cruise ship dining). I almost wish there were 2 separate times to attend to break up the rush.

The furniture in our room had broken drawers, the tv glitched in and out and then would completely pause, the lamp on the desk was broken and they never replaced it, the office chair was filthy. I think they need to give so TLC to the rooms for the price we paid.

Breakfast was as expected. Room view was really good. Bathroom nightlight was ideal.

I called maid service twice and never got what I asked twice for. So both our grandchildren slept on the hide-a-bed with NO sheets and no additional blanket. GRRR. The floor into the room had a puddle of water as we entered from maid service - but really puddling - not just a little damp. Bathroom floor was sticky - not dirty but sticky from cleaning products I assume - though it was dry. One of the curtains was partially unhooked from the top.

The location was amazing!

It was not super clean. The pool area had no clean towels available.

The location next to the train station was convenient.

The stay was ok until the last day when I got a piece of glass in my foot at the pool. I am guessing someone brought a drinking glass to the pool and broke it. Looking around the pool, I noticed another glass drinking cup under a chair. It seems that the hotel is lax when it comes to glass in the pool area. Upon arrival, I noticed that the room was in poor repair. There was a torn carpet, a handle to one of the cabinets was falling off, and two light switches didn't work.

Location location very clean area and right across from train station couldn't beat that! Staff friendly, room nice size and very clean. Breakfast place nice and airy and nice selection of hot and cold foods.

Toiletries were not in the bathoom - no shampoo/conditioner body lotion etc. I called the front desk and items were delivered.

Excellent for parking and going to a Seahawks game. Very close to light rail. Happy hour and breakfast were great.

It is in a dodgy part of town and a long way from any good restaurants or other attractions aside from Lumen Field.

Property is located at the center of the city, 15 minutes walk from the market. The facilities of the hotel were good. Best gym and pool I’ve seen in a hotel.

Check in and staff in general should improve. We came as 4 people but room was set to 2. When we asked to arrange the room to 4, we were told to do it ourselves. It took few iterations and confrontations with front desk till we got housekeeping in our room to open the sofa and make it as a bed for the kids

Die Lage

Das Personal und der Service

Had breakfast, was wonderful.

Location is good, overall clean and friendly. The nearby restaurant Ocean 13 is excellent.

The single bed is not comfortable. Since I was twelve I did not slept on a spring bed, so that van be improve

Friendly staff and good amenities

Hard pillows

Beautiful hotel with a great pool and hot tub and restaurant!

Check in at 4pm is late

Great room with excellent city and ocean views. Robot delivery was interesting and good. Gym was excellent and breakfast buffet was best I have seen in a North American hotel.

$150 Deposit Hold on my credit card has still not been refunded yet and its now 4 days since we checked out.

Location

A little small for what you paid

Breakfast was good

A little cleaner and had to give 24 hours to have your room cleaned

Super convenient location for Lumen Field, T-Mobile Park, Amtrak, metro and bus services. Easy to get to from I-5 and WA-99 too. Pool and afternoon reception are also handy. Room was comfy enough - we slept on a double sofa bed pull-out and the kids had the beds in the bedroom area. Fine for 3 nights but you wouldn't have wanted to be that cramped for any longer. Hotel looks/feels modern. Parking expensive but convenient on-site secure lot.

Pool was murky and jacuzzi area had a layer of slime. Not sure if supposed to look like that or just how it is after a day of heavy use (hotel was busy due to Mariner's game) but not the most appealing. Shame as the views from the pool area were stunning.

Quality of the room was excellent, really convenient for the station.

Breakfast could have had more variety.

The customer service is outstanding and the location is perfect for our stay. Palepa thank you for your excellent customer service!!

Excellent customer service from personnel at front desk. Really helped me with using Uber.

Nothing

Location next to stadium was great

Location was spot on

No extra supplies in room. Had to ask for towels enough for # of people in room 4vs2. Also ran out of toilet paper at night with no refills.

They handled the Taylor Swift concert madness with organization, grace and wonderful service.

The prices were crazy but that’s it.

The train stationmaster gave us a ride to Hilton Hotel on his golf cart (30 second trip) quite literally steps away from the Amtrak King Street stop from (Cascades journey from Vancouver) and he retrieved our bags and brought them to the front desk of Embassy Suites. After a late check-out, we left the next afternoon on Amtrak again (Empire Builder to Chicago) We missed the all-star game in Seattle by a day but the front office staff gave me a key card that had the all-star logo on it.

All was well.. Price for room was way too high, (paid almost $500.00 for one night) inflated because of All-Star game blocking I guess

Everything was great!!

Beautiful facility, and everyone on staff was very helpful. My wife struck up a conversation with multiple housekeepers and waiting staff. She was thrilled. All 4 of our kids loved the swimming pool, and our oldest was thrilled not to miss working out.

Upon arriving, my family and I walked up to the front desk to check in. And although I'm sure that she meant no harm, the lady behind the counter looked at us strangely and asked, "Can I answer a question for you?" As if to imply that because we didn't look like the other people who were dressed up, that we didn't belong there. Once I informed her that we were checking in, her attitude changed to very friendly. I have worked customer service and sales for my whole life. From a business aspect, taking a person at face value can have a detrimental impact upon sales depending upon the circumstances. Anyway, i just wanted to share this one critique with you. There were a few things that my family and I didn't get to do while in your beautiful city, so I will definitely keep you in mind when booking our trip in a month or so. Thank you!