Great location in heart of the old town, excellent breakfast with several hot offerings, including eggs, bacon & pancakes. Very modern and renovated. Friendly staff. Comfortable beds, pillows and overall comfortable room.

Weak water pressure from shower head. In room refrigerator didn't work. No air conditioning. Although it was a relatively short distance, it was an extremely difficult walk to the hotel from the train station, up very steep inclines with suitcases. I am 70, my wife 68. We were extremely exhausted by the time we reached the hotel, and my wife strained her shoulder. Somehow, the hotel should have advised us of this and discouraged walking from the station.

great location, friendly staff, super clean modern rooms

nothing

Everything

I enjoyed the friendly atmosphere of the hotel. It felt like a family home. Staff were good. Cleaners were very good. Everyone showed us love.

The twin bed

Good location; excellent breakfast; helpful front desk

Mini fridge wasn’t working

Perfect position in the middle of the city. No need to use the car. Very good hotel, we also had an upgrade on the room!

Nothing!

Excellent hotel. Staff went out of their way to support us. Thank you very much for everything.

Was so clean and you found water and coffe and tea for welcoming in you bedroom. The gave us 15 € discount for parking . Bathroom Was also clean. Breakfast Was enough rich and fresh .

Everything was perfect!

The indications to get to the hotel from the train station were very accurate. The hotel is very well located. Breakfast was complete, fresh things and varied. All staff was very friendly and helpful. The hotel is very clean and quiet. I highly recommend it.

Lovely hotel in the city-center, which is pretty walkable. Super comfy bed and friendly staff.

While I appreciate that breakfast is included (and there are diverse choices), I was disappointed by the warm breakfast choices (only watery eggs available). Nonetheless, there are sufficient items from which to choose.

Modern, location of the hotel, friendly staff,

Breakfast could be improved

Amazing location in the city center. Large family rooms. Bed and sofa bed were comfortable. Housekeeping was good. Breakfast was good but maybe would vary the cakes/breads and would provide fresh squeezed orange juice and more different type of fruits.

Big stains on the carpet that would need to be cleaned. Very obvious and did not give a good first impression.

Offered free ticket for public transportation which was very convenient and a nice, proactive gesture.

Easy to find using public transport. Close to many restaurants, cafés, shopping. Excellent staff.

The hotel location is nestled into an extraordinary pedestrian neighborhood. The hotel is stylish and clean, and breakfast is abundant.

If you come in a car you need to be in shape to haul luggage up lots of stairs and through streets from the closest lot.

A cute and cozy hotel within the hustle and bustle of Lausanne. It was clean and generally quiet - I really enjoyed my stay.

convenient. no air but a really strong fan worked well.

the breakfast was adequate but on the last day, it was vey messy. I left and went down to Starbucks.

location was great, breakfast was great and the overall facilities were very good

having no central cooling conditioner, no view from my room