I loved the pillows. The rest... 1. The air conditioner in the second bedroom, squeaked and groaned, to the point where I had to shut it off. While it was disappointing that it rained the entire time we were there, it was fortunate because I didn't have to run the AC. It made it impossible to sleep, still wanting fresh air, I opened the window, which had no screen! not cool in Florida where there are bugs, lizards, snakes. 2. The showerhead in the bathroom desperately needs to be replaced. It's like getting a shower from a squirt bottle. 3. Having a hot tub was great, especially since the weather was cool and mostly rainy. However, it's clear that the pool is not managed professionally, as the chemicals were way too high! Our skin was burning and red, and it was not from the heat. A fact proven when my daughter-in-law's new swimsuit became completely faded with a tie dye sort of look after use. I have a Ralph Lauren swimsuit that I paid a tremendous amount of money for nearly 15 years ago, which was worth it, as it has been in perfect condition for the duration, until now. My record-setting swimsuit longevity has come to an end, thanks to the record-setting chemical levels. It's now faded and lacking elasticity. I should be reimbursed but I'm not holding my breath. 4. Extra blankets should be available. While it should be 80° in December, sometimes it is not. 5. The bathroom, which is right off the kitchen, does not have a vent/fan, nor does it have an operable window! The window crank was broken, taped, and literally painted over. You can imagine the pleasant aromas coming from daily functions. This was awful. Put in a fan!! 6. The sofa/pull out should not be considered a bed. For my 24 year old son, it was like sleeping in a giant bowl; low in the middle, and high on the sides. It was terribly uncomfortable. If you're going to offer a third double bed, invest in a decent pull-out sofa. If not, at least invest in a single cushion sofa with removable back cushions to serve as a solid single bed. Cheap junk. There is also no AC in this area, and the windows don't open - not ideal for Florida. This "3rd sleeping area" also leaves absolutely nowhere to hang out as a group, except the kitchen table. Unless you want to dismantle someone's personal area often. 7. The floor is buckled in spots… Real toe stubbers. Other rotted areas of the home are covered in paint. 8. The lighting in this home is horrendous. It became humorously known as our "prison lighting". It's harsh, visually cold, and totally uninviting. I actually had to move a small lamp from the bedroom and place it in the kitchen, so as to not be optically assaulted. Good lighting is essential to creating a cozy space. Its a home, not an operating room. The lamp in the living room had a broken, crooked shade, like a cheap, dated Motel 6. Not pretty. 9. Pillows are terrific. Honestly. 10. Small back yard is cozy. 11. The new W/D is great. Overall, the house is just OK.

Location, location, location!!! This house is perfect for your stay at Key West!! We will definitely be back. Perfect size for a couple or small family.

We took our family here for my son's 21st bday celebration and loved the home and location. Perfect for our trip! We had a great time. No one can have a bad time in the Keys... Only feedback on this little cute old home would be to replace the AC unit in the 1st bedroom next to bathroom. Beware of old home shower does not have great hot water which is not a surprise if you like old homes. Last, this is not a huge deal but owner should put a smart TV in the home and drop the cable with 6 channels. Although none of visit Key West to watch TV, it is nice to have option after traveling a long way upon arrival and for rainy days. Just a thought for those who may enjoy a Netflix type break in between excursions and Duval crawls :) Would definitely recommend this home to friends and family!

Great place, clean close to everything

We loved the proximity of all things Key West from this cottage. It was definitely a park your car and walk experience. The house was clean, the beds super comfy, and the hot tub was a plus!

The house was as expected. We wanted someplace w/I walking distance of Hemingway House. It was small but comfortable.

I loved this property from the moment we drove up! Its actually more charming in person then it is in the listing photographs. Just a small little bungalow a few steps off Duval and perfect for a long weekend. The only negatives to this rental was the limited parking, which we got lucky and were able to park right in front, and since it's a walk or Pedi-cab ride to almost anywhere on the island i really can't complain. We had issues with the television which was something I read on other reviews and assumed it would have been addressed prior to our arrival. it's an older TV with a cable box and if I'm being honest could probably just be upgraded to a smart TV so folks can just use their preferred streaming service and a long range antenna for some local channels would be great. I emailed the management company and got some odd and useful response. It ended up not being a big deal because first off we didn't go on vacation to watch television, and the time we did need a little vegging out I just grabbed my iPad and used it for entertainment. The thing about a Roku tv or something though is that at least you would be able to have some music or something on in the house while you relaxed or sat on the porch. The only other "complaint" I had was that we used the hot tub to just relax and unwind and it was very overtreated with chlorine which I could smell and feel, but it ended up bleaching my bathing suit top. Most importantly though, I'd stay here again.

The location and cleanliness of the cottage was great, but there were issues that were never addressed. The TV never worked our entire stay, and when they arrived to fix it, we were told the cable box was broken and they would be back to fix it. Never happened!!! We also called about the refrigerator not working properly, and once again we received no resolution. This made for a very disappointing stay!!

It was an adorable house that had everything we needed for for our short stay. Walking distance to duval, coffee shops, restaurants. Parking is difficult and expensive, if you bring a car expect to park in an expensive garage, over a mile away. We ended up using a lot of ubers for places out of walking distance.

Great location, clean property, small living area and kitchen but exactly as advertised, excellent communication with the manager

The location to everything was fantastic! Super cute house and easy to stay in.

A perfect little place for us. My husband and I, my brother and his wife stayed in the perfect place. Has a kitchen, hot tub single bathroom. Plenty of towels and bedding. Within walking distance of many key west faves - if not a quick Uber or lift is never far away. Highly recommended!

We enjoyed our stay at this cottage. It’s in a great location where you can walk everywhere close to all restaurants! we had a great time.

The house is fine, relatively clean and in good order. Location is nice near Duval St if you want that sort of thing. Problems arose and was not unresponsive but overpromised on every corner. Operations manager was supposed to respond in a timely manner with regards to neighbors throwing food over the fence while my wife and I were privately and quietly eating in the backyard. Never got a response never got any concern beyond cookie-cutter, template, generic, replies. Also had an issue with controlling temperature settings on the spa. That was day one. I was told we would get an immediate reply back. We got no reply ever in terms of how to address. It’s not like the VaCasa ignores you. They don’t. You text them and they will reply right away. But the responses are shallow and generic and cold. Still waiting for replies to both of these. Meanwhile, we ended up paying an extraordinary amount for a place that had some disappointments. The truth The truth is, When you spend this kind of money directly or in directly, you expect great things. Again, I can’t blame the owner. I do blame the property manager though. Return? I’m not sure but I kind of doubt it. Asked for some kind of resolution from Vacasa, but got no response. They seem to kind of dance around hard questions. I must say, I see poor management with that company.

This house had everything we need and the location was perfect to everything

We had an amazing girls trip! The house met our every need and was so close and convenient to Duval St. There was five of us and we had no problem getting ready. The only problem we faced was leaving on the 7th day. We really wanted to stay. PS, it would be nice to have some type of hand rail on the front steps.

.Back yard could use another chair or two. Hated the tall kitchen chairs for coffee in the morning. Really uncomfortable after bar stooling it all night. But overall the unit worked great for five of us. Shotgun style let the person in the living room have some privacy Back door had a problem but was fixed immediately. Nice polite staff communications.

The condo was clean and well maintained. Vacasa office staff very friendly, helpful and professional. Location was just perfect!

Lovely little house. Clean and walking distance to nearly everything! We look forward to coming back

The place was perfect for 2 couples. Sound levels from neighbors was challenging at night but overall great experience and will recommend.

just what we needed. when in Key west you don't find yourself staying inside. so just adequate for or purpose.

It was the perfect size for 4 adults. It had almost everything you need for a short stay. The house was on a quiet street and walking distance to Duval St.

Great spot convienent to everythi g!

This place has lots of towels and a nice back yard hot tub. Other than that, the plumbing is ancient and won’t even flush from someone just peeing, there was no basics in the kitchen like salt and pepper or coffee filters that fit the coffee pot. There was only 3 rolls of toilet paper for 4 people for 7 days. The house is really old and in need of a lot of repairs. The location is great I just expected more from the cost. Just up the street there are condos I’ve stayed at before that at very close to the same price had fully stocked basics.

Absolutely perfect location! Once we parked, we didn’t have the need to drive any longer as everything was walking distance. House was very clean and comfortable.

This has been the second time we've stayed at Conch Casa and we love teh location, quiet, and funky neighborhood. Look forward to comeing back. Only negative, was the hot tub not working again. Still a great visit! Thanks.

Very nice house. Great location. Thank you

Cute little home with jaccuzzi was in the perfect location. Walking distance to everything. Rented bikes for 3 days to explore more. Take note, there are no cooking supplies, such as salt, pepper, cooking oil or coffee filters that you normally find at a vbro. Pots, pans, etc all good. Really enjoyed our visit. Property management friendly and checked in.

We stayed for one night and we had everything we needed! The house was charming, in a very central spot, clean and equipped with a lovely small back porch to hang out and a round kitchen table to enjoy your morning coffee or lunch. Very easy check in, great service.

10 out of 10

We had a great time. The house is small, but perfect for two couples looking to be conveniently close to Duval Street. Thanks!

My family and my doggies loved everything about Conch Casa. The house has that great “Key West “ feel about it. Lovely decor and comfortable beds and great management communication.The living room air conditioner quit working and management was quick with a replacement. Parking was great not the nightmare that everyone has previously stated.Our only disappointment, was the hot tub… it didn’t work the entire time during our stay!!Other than the broken hot tub everything else was great!!