Pool didn't open until 11am, which I thought was too late.

Good location and friendly staff. The apartment has good size very comfortable

The kitchen missing some utensils Too basic

Very helpful and friendly staff. My children had a great time. There was plenty to do.

location and cleanliness

Nothing

Wow! What a place! We were really happy with our choice, we booked three rooms for 9 of us in total and the hotel couldn’t be more kind and helpful to fulfill our needs and wishes! We asked for the rooms near by and we got it, we ask for the tables ready for us at the breakfast and we got it. When we discovered a small problem with the shower one evening it was sorted within the hours on Saturday night! This place is really trying to please their guests! Rooms were extremely clean and equipped with everything that you may need, pots, cutlery, plates, iron, everything. Two pools were also extremely clean and not too busy, there was enough lounges for everyone. Kids had a blast at the pool as it was safe for them, loads of steps with low water. I have to mention Sebastian, the pool guard - really really nice guy, always smiley and helpful. Location is also great, 20 min walking from Los Gigantes, you can actually see them from some of the rooms. Downstairs there is a walkway with loads of little shops and cafe places, lovely!! Thanks guys for such a good time!

I suppose the only one thing that I wouldn’t give 5 starts in this accommodation is the breakfast. Choice was very poor for todays times, I think they are having two menus only and switching them every two days. Literally, toast, beans and eggs plus one or two types of pastry. No fresh fruits or vegetables, except green tomatoes which appeared only once or twice. Also, breakfast room is very, very loud. We have kids, so we are used to the noise, but there you couldn’t even have conversation.. It was the chairs that were scratching the floors every time when someone was sitting down or leaving. Guys, just think to put some of those little sponges underneath the chair legs, it really would make a difference:)

Everything

Nothing

Nice dig rooms , excellent sea views, staff very friendly

Layout of hotel makes it noisy when people returning from late night out , very echoey, but overall would return but with ear plugs

The apartment is quite spacious and light, lots of storage room. Two balconies.

The shower leaks so the bathroom gets all wet. The walls are thin so it can get noisy. The playground for kids is on the roof where it is super windy and it is small and outdated.