Situation and environs

Limited bar facility and very slow service in the evening . We had dinner there only once and the food was extremely poor and expensive Poor coffee facility in our suite

Amazing old building , great staff thank you for another fantastic stay

Firstly, the location is beautiful and the cluster of buildings/rooms around the squares gorgeous. The pool area is also lovely. The hotel has an amazing, cool, shared living area next to an open reception area. Reception staff are lovely, friendly and helpful. Our room was clean, comfortable and relatively spacious but short on sockets. An easy chair in our room would have been nice. Breakfasts were great but we didn’t have dinner in the hotel. There is a bar in the square which sadly closed at 6pm that served great coffee, drinks and lunch style meals, plus a hotel close by that did simple dishes for dinner

Nothing

This is a delightful place to stay, very relaxed, very quiet. Staff particularly helpful and interesting, we just loved it and would have stayed on longer if it had not been full for the next few days.

Just one thing was that we found it difficult to find, we went well past it at first and had to come back. I should have phoned them earlier as after a couple of calls they got us on the right track. Perfect English with receptionist and lots of the staff

Breakfast very good.

Fantastic location, excellent facilities, friendly accommodating staff. It really was a boutique experiance!

nothing

Room large and clean Shower was amazing Shower products also good Nice friendly staff Adequate breakfast Beautiful location

No tomatoes or olives at breakfast Pancakes finished by 9.30am No tea and coffee facilities in room No mini bar as advertised, just a fridge No bathrobes as advertised

Rooms in Garden building are big and quite. Garden around and buildings are nice looking even if facade refurbishment should be scheduled. Breakfast is more than decent for what people generally need. The main building has a nice living rooms with billiard and games. There is also a bar but there was no barman (!) so impossible to get a cocktail or something similar.

I staid 3 weeks in a row in this hotel. The first and the third week I got a comfortable room in a remote house called Garden: nothing to report except that, since there is no heating system in hotels in this region, and the temperature in the morning near 0° during all my stay, I had to use the A/C in heat mode and the regulation is very poor: either too hot or too cold and impossible to warm up the floor. The 2nd week, I got an independent room call Garden 1 and it was a disaster: on arrival the room was cold as a cave and the A/C ventilation half defective: it took me hours to warm up the room and impossible to warm up the bathroom remaining cold. Later I took a shower and after few minutes, because the water is not evacuated to the exhaust (no slope), I got 3 cm of water on the floor, all the bathroom flooded to the carpet of the bed room. Later, I noted that the desk got detached from the wall and ready to fall down so I did not use it as I wished. I asked the staff to fix these problems and they promised to do it but nothing happened, which behavior I really don't like. Conclusion: stay away from the G1 room. I don't care that we are in the winter with less staff available, customers need to be respected. Also, the Garden building is quite far from the main building where the restaurant / breakfast room is located and in the winter it is not very convenient when it is cold, windy and wet. Last warning: the shower floor is made of marble and is super slippery when wet: I felt down once and was happy not broken a bond. Marble everywhere in the bathroom is nice looking but please not on the shower floor, the provided mini plastic carpet being useless. There is room service for Garden building when I asked for.

friendly staff who gave me an upgrade

sadly the evening meal was poor but compensated by a good waiter and excellent jazz music, especially the female singer

Great location. Calm and quiet.

Hotel rooms are very old. Although they are clean, the walls are filled with mold and quite old wall paper. Every room smelled very strongly of wall mold and fungus, and one of the rooms smelled of sewage. The mold in the rooms should be taken more seriously because it's quite dangerous for human health, specially for people with respiratory conditions such as allergies and asthma. (Which is quite ironic taken into account that the hotel is located in a thermal region with the intention of improving people's health...). For this reason I would not recommend this rooms for people with respiratory problems. Bathrooms are also quite old and have mold (even though they are clean).

Such a peaceful location. Very friendly staff and all the necessary comforts. I’ll definitely be going back.

low key high quality peaceful