Location

There was not hot water everytime for shower. Shower is not good working. Room was dirty Room is not like photos. Did not want use credit card you must pay only cash. I asked about late check out 1-2 hours if pasibility, they sad no. This is not like a hotel this is like a home room.

Good

Good

I didn’t like

it wasn’t clean

Location

I arrived at 23:30 and I found the front door closed. I had to call in order to get in. I informed the hotel through Booking that I would check in late on week in advance and the reply was positive. The receptionist couldn't care less! She charged me extra UAH 400 saying that the original booking deal was no longer valid!!!

I decent small hotel at an affordable price and very friendly and helpful staff. It's a cozy, quiet place, so it's suitable if you prefer smaller, more peaceful places to stay at. It's not far from the centre and the nearest metro station is about a 15 minute walk (in Kiev, metro is the fastest way to get around really). Its single room is at quite an affordable price, considering most hotels in Kiev would cost you 2x or more, so if you're planning to be spending a lot of time exploring Kiev rather than staying in your room, then it's a good place to go for.

The room I was staying at (single room) was quite basic and small, so it's not the kind of room you'd want to stay at for more than a week. It was also relatively cold there during the night and early morning (in October time). There's only one socket that I could find, so if you need to have a computer plugged in or to charge your phone, the electric heater has to go off. The only other option is the air conditioner which you can put on high temperature setting (as I was advised), but it didn't do much really and was still cold. Perhaps the larger rooms in this hotel might be a better option.

Price and location

Wifi was problematic not always available and very slow when available

I live in Germany with my wife and we were on holiday in Ukraine. Unfortunately, Kiev had to leave early for work reasons. We see it as normal to meet friends in the home country as well. Because of the relative proximity to the train station, I had decided to choose the hotel. As an overall conclusion, I would describe our stay as being in hell. At first glance, the royal-style hotel looks attractive from the photo. Unfortunately, this is the only plus point as the rooms are already worn out. Lean and unkempt at the reception (it's hard to call her an adequate person, besides she is the owner of the hotel), will ruin your holiday for sure, because she obviously completely misjudges situation.

Terrible hotel, I would not categorically recommend it. The service is disgusting! There are obviously stay regulations that were not explicitly communicated. It turns out that access to the hotel is allowed until 11.00 pm or from 7.00 am. I immediately had a question, do I spend an hour in a hostel or in a hostel for 1360 UAH a day?! Of course, my wife said that she wanted to return to our room later, as I have the right to walk around Kiev at night ... A storm of discontent met us and we finally got the key to the front door. On the second day, when my wife left the room, The Manager was asked very rudely, "When are you leaving?" My wife said in a calm tone that maybe they could come at lunchtime to clean up. The adventure is just beginning! In the evening, back in our room, she decided to lie down .... at 8.30pm there was a short knock on the door and immediately opened my room door with my key. My wife wasshocked, almost without clothes (She did not expect a visit), and asked: "And what does that mean?" My wife received the answer "I saw that your light is on." It is logical that in the evening the light in the room can be switched on !!!! I don't speak Russian and just because I'm a foreigner, to equate my wife with a prostitute is really outrageous, an inexcusable insinuation. I have never encountered such absolutely disrespectful, undignified and dishonouring treatment in my life, and I wouldn't even wish it on my enemies! Absolute mega impudence! Of course, the national currency in Germany is EURO and for add suitcase storage we should pay not expected 750 UAH, but she had only € in hands. We didn't even occur to us beforehand that we could be associated with the horizontal trade. That wasn't all, rating allow only 2000 letters

The hotel’s location was good. It was close to the city center. Walk-able distance to some sightseeing areas.

The room's furniture is old, bathroom needs renovation. The hotel did not accept a credit card and I had to deal with the issue to arrange my payment. They accepted USD but with their rate which was slightly less than any banks. The communication was kind of a problem because of the language gap but I was lucky that there was another person who spoke Ukrainian at that time and he helped me to deal with the check-in progress.

The location is good in general and excellent for me being in 6 minutes of walk from my office.

View and value