Excellent location. Very spacious room by Japan standards.

Breakfast was pretty lame. No variety. Terrible baked goods. In room safe batteries were low but no one would change the batteries.

Wonderful location. Nice, clean, very comfortable room! Stuff was extremely helpful!! He called for a taxi in the morning, made us breakfast earlier, than regular time, as we had to leave very early.

Loved everything.

The room size was great. Spacious bathroom and easy walk to get some food/get to the train station!

The location was great and the staff were very accommodating.

We appreciated that there was a free breakfast but the choices were limited. Travellers should manage their expectations. Access can also be confusing. There are 2 entrances: 1 on the ground floor where you can directly access the elevators and another via stairs where you can access the lobby. First time customers might not notice the first entrance and may bring their luggage by using the stairs instead.

very well located, friendly and welcoming staff, and our room was great! Highly recommended for a comfy stay in the city.

super comfortable bed, luscious bath

breakfast isn’t bad but is no frills

great location, still close enough from the hustle and bustle but removed for some calm and quiet

The location was excellent. The staff were very helpful.

The room was small for 2 people and the air conditioner was hard to control, but the staff did help us out with it.

the penthouse room is simply stunning such an amazing treat. spacious with an amazing balcony and view of the city

the location the room everything was perfect

Great location. Perfect hotel for price. Comfy and low key.

comfy, clean and spacious (for Tokyo) room. helpful, friendly staff. handy location.

no breakfast area

location.

the free breakfast could have more variety.

The room was very comfortable and quiet at night. Lovely city views and places to eat around the hotel.

We didn’t bother with the breakfast as when we went down there was three slices of pineapple, four tiny pastries and some curry, that was it. I’m not sure why they bother really. We stayed for over a week and didn’t eat it once. The room wasn’t very clean, the sheets were sometimes dirty, the bathroom glass / grout was dirty, the glasses weren’t always changed. The room itself also seemed a lot bigger in the pictures, the internet didn’t work in the room. The hotel is up a big hill from the station, recommend a taxi if you have larger luggage.

Located in a nice neighborhood

Leak in shower was not repaired after complaining

location and the room was very clean and nice, with a big shower and Bath. location was great too.

Hostel like hotel when it came to service, breakfast and amenities - could not be more basic. Very small rooms too.

- breakfast was a nice touch - spacious room - good amenities

For the price, coupled with how new the facility still feels, it’s really a great deal.

Location is great, with Ebisu station 5-7mins walk away but be warned it’s a bit of an uphill climb to the property, if your luggage is heavy!

convenient location, cute aesthetic, love the free bath salts, etc

i hope things can open up more so dining area is open. limited space in room to enjoy included breakfast

The location was perfect for the purpose of the trip. It's very close to Ebisu Station. Lots of very good restaurants nearby. The room set-up is very comfortable. The neighborhood is gorgeous.

The complimentary breakfast was underwhelming.

clean cosy room with all what you need and a nice big bath

not a lot…it was good for the price

The location was good for our needs and Ebisu is a fine place for a base. The large windows were nice.

The breakfast is essentially the same each day and quickly grows old with a longer stay. The mandatory elevator stop on the second floor was annoying. Housekeeping was good but not great. The rooms are quite small but not atypical for a Japanese hotel.

Location is close to Ebisu station, and adjacent to some great neighborhoods. The room was quite nice for the price, and the design aesthetic and dimmers were good for this price range of hotel. Breakfast was simple and ok - a few pastries that you could toast, limited fruit, and a miso soup.

There was a food smell in our room - I think it was from the hotel kitchen exhaust?