The apartment is located in a great area within Sao Bento

The property is falsely advertised as having air conditioning. Evenings were very hot which meant the window had to be open. Below the apartment windows there is a dog kennel with historical barking dogs early in the morning, and late into the evening. I was unable to get one good night's sleep.

Location, flexible check in, friendly staff at office

Apartment should be reviewed by host before guests check in as it was not very clean, 1 out of 3 ceiling lights were working, and only 2 wine glasses provided (no other glass wear). There were 5-6 dogs in the courtyard next door living in very poor conditions, barking and howling day and night which was distressing to hear, and had terrible sleep because of this.

Absolutely no willingness to help from the owner. A lot of things that did not work

Great place to stay! Location was excellent and the apartment was so nice to come home to.