My friend and I ( two seniors) had booked for a month as my friends husband had just passed away and she needed an emotional uplift. Two weeks into our stay, we were robbed. They broke into the window and went through all our things and broke into the safe and stole all our money. The camera outside did not capture them climbing up the wall to disable the camera according to the owner. We believe the camera never worked to begin with and it was just a deterrent. The owner could not provide footage for us to give to police. The police informed us it was an inside job as the keys for the building were just changed two weeks prior. When we inquired about the person whom cleans the outer perimeter a few times per week, the owner did not know anything about this person. We contact VRBO and they informed us that the owner could give us a full refund given the circumstances. We now have not only been violated and have no money. We need to pay for our new flights home and stay in a hotel for 4 nights as it was carnival time in Mazatlán and we could not get a flight out. The owner did pay for the first night at the hotel and call the police for us. When requesting a full refund to help cover all our losses, the owner turned the situation around like they were the ones victimized as they now will have to pay for bars on the windows and door and could not give us a full refund.

Lorena was very helpful and eager to help when ever there an issue. Our only issues were the beds TERRIBLE, especially in the main room with dirty old pillows. Nice kitchen but old cheap pots and pans only few of them, plastic glasses etc. No suitable for longer stays more than a week.

We loved Lorena’s place! Much larger than the photos. Televisions in both bedrooms and living room. Close to beach, many restaurants and stores. Great kitchen supplies and ice machine continuously making ice was a bonus! Lorena was excellent at communicating with any questions we had. Highly recommend to stay here!

We enjoyed our stay in this bright, attractive apartment. My husband and I have rented several other apartments in this same neighborhood over the years and this was certainly the cleanest and best maintained. We enjoyed the accessible location - close to the beach, restaurants, public transportation and the peaceful, quiet neighborhood. The kitchen was sufficiently equipped to cook breakfast and basic meals when we caught fish and didn’t want to eat out. Beds were comfortable and the black out shades worked well. A very nice place to stay. The only fault we have with this neighborhood is its proximity to the nightclubs on the main road . If you are a light sleeper and not into the nightlife, earplugs may be helpful. However, that is true for every place we have stayed in or near the Golden Zone. I

The place was very centered, everything you need is within walking distance, the apartment is very clean and well equipped. Owner was very responsive, we had the best experience and we would go back there for sure!

Very nice/clean excellent place to stay close to anything and everything. Hosted was excellent very attentive. Will be back soon.

Good location nice place

Convenient, comfortable, well equipped