How everything looked

nothing

The staff was very friendly. The room was warm and cozy and very clean.

torn and 100-year-old curtains were dirty ugly carpet like you were in the 80's

torn and 100-year-old curtains were dirty ugly carpet like you were in the 80's

our radiator was broke so was unbelievably hot in the room so couldn’t sleep the best

The staff were very friendly and accommodating. Bed was comfortable. Bathroom spacious with large bath and shower. Breakfast of full English and continental was good value for money and was very tasty.

4th Floor where our room was, was like a sauna, even with the windows open and heating off. Housekeeping was non existent, we had to ask for them to come in on the 3rd day (even premier inn come in every day without question) and even then we didnt receive any condiments, so we went and bought our own teabags and toilet roll, the staff response was "they're very busy" im sorry but that's not our problem as a paying customer. Also paid extra for the kitchenette option, all that ended up being was a sink and a cupboard, what's the point? At least a small mini fridge would've been nice so we could store some food bare in mind we stayed for 4 nights.

price

Note parking is first come first served with only a few spaces, so if full you’re parking across road in a pay parking - elevators not working - room was extremely hot, even with heaters turned off and we couldn’t open window as birds would arrive on window ledge and would fly into room - bed uncomfortable and pillows really soft with no additional pillows available - shower drain didn’t drain and insects were coming out - you have to order breakfast the night before but are not told that when you check in :(

Comfy bed

Small dark room only window was bathroom

The room

the lift and it was fairly quiet ironing board available

downstairs reception and bar freezing room walls damaged with scrapes and tears not fixed bathroom window wouldn’t open at all tea and coffee etc not replenished no hairdryer in room

friendly staff

had to park the car and pay was no room for uses to park the parking area to small

One of best rooms I have stayed in .loads of room .massive bath tub .cozy beds great value for money

nothing

faulty lift rattling doors windows couldn’t sleep

i enjoyed the silent nights sleep in the room. the bed was comfy - and I seemed to have a really good sleep

it could do with a bit of a paint in places - but overall it was pleasant

Location

Traffic noise at front of hotel.