Grand Balam Plaza
Apartment hotel in Tulum
1 king bed
Reasons to book
Guests love it hereGuests give this property a top rating
High-end valuePrice for this property is higher than average in the area
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
About this apartment hotel
Set in Tulum, 3.8 km from Tulum Archeological Site and 1 km from the centre, Grand Balam Plaza offers air-conditioned accommodation with free WiFi, and a rooftop pool. The accommodation has a spa bath and a hot tub.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Gym or Fitness Center
Garden
Map of Tulum
Nearby attractions
Available Rooms
1 King • 322 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 King • 322 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 King • 322 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 King • 322 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 King • 322 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Ratings and reviews
100% verified reviews
10.0 / 10.0
Mike’s property was a beautiful oasis in the middle of Tulum centro!
Nothing
10.0 / 10.0
Nuestra estancia en Grand Balam Plaza ha sido simplemente fantástica. El hotel está lleno de espacios con mucho encanto, decorados con un gusto exquisito. La habitación amplia, limpia y con una cama extragrande super cómoda. Y Mikel, el mejor anfitrión posible; te hace sentir como en casa, te aconseja y te ayuda a organizar tus días. Sin duda alojarnos en este hotel hizo la diferencia en nuestro viaje, volveríamos a repetir sin dudarlo.
9.0 / 10.0
Very nice place, with beautiful decorations, very hospitable and friendly staff, specially Mike. Very good breakfast, nice jacuzzi on the roof top, very well located
10.0 / 10.0
按照导航指引,第一眼看到图卢姆镇觉得有点乱糟糟,之后到达小酒店,迎面扑来的是一股绿色温馨的亲切感!按照店主发送的信息指导,很快速地打开了前门,之后就被热情友善的Mike像家人一样欢迎到小酒店里。。。我们订了两间大床房,床很大很舒适,房间明亮干净,房间外面就是绿植覆盖的小走廊。最重要是酒店就像自己家里一样,Mike引导我们参观了所有的公共空间,所有都像家一样方便舒适随意。为我们准备早餐的女士,也做了很不错的早餐。我们因为需要参观景点和为第二天的行程做准备,没有时间享用这里的超可爱公共设施。小酒店在镇里,不临主街,避免了主街的喧嚣和空气污染,安静安全,距离餐饮、超市都很近。Mike给我们介绍了他从小在这里很喜欢的两家餐厅,我们去了其中一间,真的是非常美味,尤其烤肉,还物美价廉!感谢Mike,和酒店所有人员。以后如果有机会再去图卢姆,希望能有更多的时间,再次入住这里,并且有更多的享受。
如果客房里能有更多放衣物的柜子或设施就更好。其他一切都很满意!
10.0 / 10.0
Good location, excellent service, very kind personal.
10.0 / 10.0
Location
Cleanlines
Owner
Breakfast
Rooms
Attitude
Service
Nothing, stay was excellent
9.0 / 10.0
Such a hidden gem! The place has so much charm and a good vibe going. Beautifully decorated and rooms have a little fridge. Located in Centro only a short walk from the main road.
Breakfast on the rooftop was lovely. Even though the woman in charge of cleaning/breakfast didn’t speak English she tried her absolute best to communicate with me. Both her and the owner were so friendly and helpful.
It was very loud which at times made it difficult to sleep.
No parking on the property as stated in the description. Had to park on the street.
10.0 / 10.0
Nos encantó la decoración, los espacios para relajarte, el salón y la cocina. La habitación es muy amplia y bonita.
Mikel además fue encantador, nos ayudó con recomendaciones para poder visitar la zona.
10.0 / 10.0
Awesome host and personnel, a real oasis in the city centre. Nice clean rooms, beautiful chillzone, very quiet and breakfast service was top.
10.0 / 10.0
After being disappointed with another hotel in the Tulum, the staff at this hotel were exceptional: Tere was fantastic, Mike was very helpful, everyone was very friendly.
Room with very comfortable bed.
Beautiful common areas of the hotel.
I would stay here again.
10.0 / 10.0
Great location great staff great place just to hide and relax great location
8.0 / 10.0
Nice community areas, to chill, cook and sunbath
Near Downtown, but not noisy.
Nice breakfast from very friendly chef!
Very comfy, big bed
Easy acess through keypad.
All of the staff is very friendly!
Pools a bit dirty and sandy. Pool guy thinks cleaning consists of just putting some Chlorine inside and thats it.
Same with cleaning the rooms. Just sweep a bit, make the Bed and put some new towels.
No room service at all at our first day.
Improvement needed here i guess!
7.0 / 10.0
I liked the feel, the room and the private terrace/outside area. I also liked the roof too area and the lounge area. it was nicely done.
bed was super comfy too and having a fridge in the room was helpful.
no supply of drinkable water.
the hot tubs were cold and a bit dirty
10.0 / 10.0
amazing host Mike with brilliant recommendations for food and bicycle hire nearby. beautiful oasis with a cool rooftop kitchen and jacuzzis. cannot recommend this place enough!
10.0 / 10.0
small hotel in a great location
nothing
10.0 / 10.0
We loved everything about our stay at Grand Balam Plaza! We booked it very spontaneous and didn’t think much about - but we got nicely surprised! Starting from the friendly and easy going host, the delicious breakfast, the room service! The whole accommodation is a magical place with a perfect location!
Everything was great
9.0 / 10.0
Nice place. Very friendly people, comfortable room, decent wifi. Great breakfast cooked to order
Bit difficult to find but the host was particularly helpful in this regard
10.0 / 10.0
The owner was amazing, great breakfast and wow! the owner can get you in anywhere
the location is about twenty minutes from beaches
10.0 / 10.0
Everything was great. Perfect location. Good staff.Easy to find the place with given information by Mike.
10.0 / 10.0
The host is just the best. He gave us recommendations on all the places to visit, good restaurants and really went out of his way to help us out.
The whole place is amazing! If you are in Tulum, you HAVE TO GO THERE!!!!
There is nothing we didn´t like! Keep it going like this!
9.0 / 10.0
If you are looking foir peacd and quiet, security and comfort, this is the place
Hard to find.
10.0 / 10.0
very beautiful place
The location could be better
10.0 / 10.0
This place is a total gem, I had a wonderful, luxurious stay here. Mike, the host, was incredibly helpful with everything I needed for a great stay. The room was excellent and very clean. Bed was enormous and incredibly comfy, tasteful furnishings, lovely bedside lamps made from tree trunks. The roof terrace is gorgeous, lots of lovely plants, two rooftop jacuzzis!!! Nice place to watch the sunset and the stars at night. Very clean, well-equipped kitchen. Breakfast in the morning was delicious and plentiful. Honestly, a totally excellent place, highly recommended.
Only one thing - water pressure wasn't great in the shower, so bathing took a while. Lovely hot water though!
9.0 / 10.0
I highly recommend Grand Balam Plaza. The location was perfect- easily walkable to all the shopping and restaurants in downtown Tulum. Plus, Tulum Beach was only a short drive (or bike ride away). Parking was easy and free.
Our apartment was cozy with everything you would need for a short stay- fridge, plenty of space to hang clothes, and a REALLY COMFORTABLE BED!
We also loved the lounges on both the 2nd floor and rooftop. Plus, 2 hot tubs. I mean, need I say more? The whole property felt very secluded... even though it's in the center of the city.
Mike provided AWESOME service. He was very responsive, helpful, and gave great off the beaten path recommendations.
Again, I highly recommend staying at Grand Balam Plaza.
8.0 / 10.0
Cleanness they get a 10 plus, also in courtesy, very helpful staff.
Yes the place is peaceful once inside.
The bathroom was uneven, maybe a feet o more from the ground, very uncomfortable to step in/out, besides due to the bathroom door because open less than a half because it's a giant mirror in the way so you get in a very awkward position to get in and out.
The see-through curtains were shred due, looks like a very old curtain
No parking, no receptionist.
I don't like making arrangements by phone, first I'm on vacation and therefore I'm not paying attention to my phone, I like to get to my hotel and walk in and I expect a person in the lobby to help me, this kind of service is not from a hotel business, for airbnb the place is perfect.
When I book a hotel I don't like to be outside the building and wonder how soon the person in charge will be answering my text and how soon we are going to be in our room, very uncomfortable.
I get a little bit worried when he suggests that I should park right in front of the building so my car will be covered by the security cameras specially when is not a designated spot for that purpose since is the parking is on the public street.
7.0 / 10.0
I had a quite room. Bed was comfortable. Bathroom good.
Bad work area. Room needs comfortable chairs and tables to work at. Not great for digital nomads. I tried the breakfast once and that was it. I went out for breakfast after that. Jacuzzis were full of bugs. I wouldn’t go in them. If you are up early you won’t see anyone. You enter the place with a pass code. If you need anything, you need to use WhatsApp. There is no sign on the building, so good luck finding it the first time. Neighborhood is close to restaurants, etc but the street is dumpy and run down. Wifi is dodgy. For the money, you could do better.
9.0 / 10.0
The bed was comfy, breakfast was amazing. Mike is a great resource and can help with any questions. Great location, parking in front of hotel.
Nothing-it was wonderful.
10.0 / 10.0
Difficult to explain how beautiful this hotel is. Once you step inside, you get in an whole other spa oasis. The rooms are so beautiful, full of light, clean, ...
Can’t be positive enough about this hotel. If you are in Tulum, pleasr book this one!
Mike is great host, is really friendly, so personal with his guests, and gives you lots and lots of inside information about Tulum.
We even has 2 jacuzzis (one hot and one cold). Has an outdoor shower, and you can book a massage. He has a really nice relaxing are.
Breakfast could have been bigger (more choice maybe?). There is no bread, only french bread which comes out of the oven. And donutes and cakes.
You can ask for an egg, but if there are a few guests before you, you have to wait for a while.
FAQs
How much does this apartment hotel cost compared to others in Tulum?
The average price for a rental in Tulum is $212 per night. This rental is $0 less expensive than the average.
Is parking included with this apartment hotel?
Yes, parking is listed as an amenity at Grand Balam Plaza. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment hotel?
Yes, a swimming pool is available for use at Grand Balam Plaza. Enjoy the water!
Is Grand Balam Plaza pet friendly?
Unfortunately, this apartment hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Grand Balam Plaza?
We found 12 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.
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