Biwa Tulum

Swimming pool, sunbed
Property building, Other
Balcony/Terrace, Sunset
Balcony/Terrace, Sunset
Balcony/Terrace, Sunset
4.5
Excellent(341 Reviews)

Hotel in Tulum

4-Star Hotel

Reasons to book

High-end valuePrice for this property is higher than average in the area
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Well located in the centre of Tulum, Biwa Tulum provides air-conditioned rooms with free WiFi, free private parking and room service. This 4-star hotel offers a shared lounge and a concierge service.

Amenities

Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly

Map of Tulum

Available Rooms

Double Room with Balcony

1 King • 344 ft²

Sleeps 3
You'll be directed to Booking.com for availability & pricing

Twin Room

2 Single • 344 ft²

Sleeps 3
You'll be directed to Booking.com for availability & pricing

Junior Suite with Balcony

2 Single • 1 Queen • 861 ft²

Sleeps 4
You'll be directed to Booking.com for availability & pricing
$$$$
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Reviews

4.5
Excellent(341 Reviews)
100% verified reviews
5.0
Nov 2024
Great location
Loved our stay at BIWA, the location was perfect and Stephanie and the other staff were very helpful.
It was a little noisy at night, but only what you’d expect when you’re staying in the town.
3.5
star 5 empty
Jan 2024
Heerlijk
Ligging en netjes
De honden buiten
4.5
Aug 2023
BIWA was a great! Had minor kinks but overall I enjoyed my stay there.
One big thing I liked about BIWA was the staff. Everyone I encountered at the hotel was accommodating, helpful, and respectful. From moving our luggages to our room, to room changes and date changes, all staff members were amazing. Just want to give Stephanie a shoutout for being responsive to my requests. It made traveling from Europe much easier.
One of the things about BIWA I noticed was the noise on the street. I understand that the hotel is on a busy street but some type of noise protector (new window/wall noise protectors) or something that could help this issue wouldn't hurt. Also, when my family and I went up to the rooftop bar during sunset time, nobody was at the bar. Not sure what that hours are listed for but I do feel like it should have been open. Lastly, the shower drainer did not drain as quickly as it should have. Overall, this did not ruin my stay and I would recommend this hotel to friends/family.
4.5
Jul 2023
I enjoyed the hotel and loved the great service.
The property was clean. Although it’s small and didn’t have the amenities like the larger hotels it still had a nice quality. The rooms are a nice size and I loved the bathroom. I liked that it is centrally located in downtown Tulum. The staff was friendly. They have bicycles or mopeds that you could rent.
It took a while to get the AC to flow properly throughout the room.
5.0
Jun 2023
Cute Boutique hotel, perfect location w/ pool!
The cutest boutique hotel, very spacious room for an amazing price, pleasant and helpful staff. There’s a pool and a restaurant attached. Front desk reception was very helpful with laundry, bike rentals, cenote suggestions and others. walking distance to the main roars with tons of shops and bars! I would most certainly stay here for my next downtown tulum visit! 💕💕
Nothing, it was a great stay!!
5.0
Jun 2023
very very happy birthday
I loved the restaurant on the main entry level. the pool and the shuttle service was exceptional
4.0
star 5 empty
May 2023
Very good
The room and its cleanliness
The staff wanted to force us to pay in cash even though it is written on the policies that credit cards are accepted
4.0
star 5 empty
May 2023
Very good
Pool is nice, sun in the morning, shade in the afternoon. Room is very comfortable, good bed. Location is good, on the edge of the main downtown area.
Rooftop bar was one of the reasons why we booked it but it wasn't open when we were there and they couldn't tell us why or when it would be. A little overpriced for the area but wanted to feel safe and not be right next to a bar.

FAQs

How much does this hotel cost compared to others in Tulum?

The average price for a rental in Tulum is $212 per night. This rental is $6 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Biwa Tulum. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Biwa Tulum. Enjoy the water!

Is Biwa Tulum pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Biwa Tulum?

We found 12 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.

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