Hôtel du Château & Spa - Teritoria

Restaurant/places to eat, Balcony/Terrace, Garden view, Landmark view

Massage, Spa and wellness centre/facilities

8.6 / 10.0

Excellent(858 Ratings)

Hotel in Carcassonne

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Great for petsBring all your friends and family, even the furry ones

Well priced for this locationProperty prices in this area are generally higher

About this hotel

Hôtel Du Chateau - Les Collectionneurs is 30 metres from the entrance of the medieval Cité de Carcassonne. It features free access to an outdoor pool, and a spa with an indoor pool, hot tub and hammam available for an additional charge.

Amenities

Pool

Air conditioner

Pets allowed

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Garden

Family friendly

Map of Carcassonne

Nearby attractions

Available Rooms

Classic Double Room

1 King • 193 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Superior Double Room

1 King • 236 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Deluxe Double Room

1 King • 236 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Junior Suite (2 Adults)

1 Queen • 301 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Superior Triple Room

2 King • 236 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

$$$$

Hôtel du Château & Spa - Teritoria

$$$$

8.6 / 10.0

Excellent(858 Ratings)

Hotel in Carcassonne

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Great for petsBring all your friends and family, even the furry ones

Well priced for this locationProperty prices in this area are generally higher

About this hotel

Amenities

Pool

Air conditioner

Pets allowed

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Garden

Family friendly

Map of Carcassonne

Nearby attractions

Available Rooms

Classic Double Room

1 King • 193 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Superior Double Room

1 King • 236 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Deluxe Double Room

1 King • 236 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Junior Suite (2 Adults)

1 Queen • 301 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Superior Triple Room

2 King • 236 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

8.6 / 10.0

Excellent(858 Ratings)

100% verified reviews

9.0 / 10.0

Oct 2024

ravie.

Tres beau hotel, à taille humaine, convivial, intimiste, chambre tres confortable et les plus : possibilité de se restaurer sur place le soir avec des plateaux Tapas ou pots de soupes exquises, et ils ont aussi des prises pour recharger des VE. Possibilité de faire du SPA, Hamamm et massages sur RDV, ma femme a adorée.

Rien de particullier, peut etre des bornes pour VE pas assez puissante, seulement 2KW mais beaucoup à dispo pour seulement 5€.

9.0 / 10.0

Oct 2024

Excellent stay

Friendly staff

7.0 / 10.0

Aug 2024

Pratique et au calme

Une proximité de la cité idéale. Une belle chambre avec vue remparts et vue piscine. Une longue piscine extérieure chauffée, propre et accessible accompagnée de transats sympathiques.

Problème de gel douche signalé dès le premier jour mais jamais résolu. Douche très (trop) étroite et trop basse (c’était limite avec mon mètre 80). Toilette donnant sur la douche. L’ensemble du personnel est merveilleux et attentionné mais il y avait malheureusement un petit jeune qui abusait d’un (mauvais) humour. Il faut savoir manier ce genre de chose quand on veut s’en servir quasiment à chaque intervention… surtout dans un 4 étoiles.

9.0 / 10.0

Aug 2024

Hermos experiencia

Gran ubicación, excelentes instalaciones en un super destino.

9.0 / 10.0

Aug 2024

Fantastico

Tutto Posizione fantastica Camera accogliente perfetta Colazione buona e abbondante con scenografia Castello e giardino Da ritornare sicuramente Lo consiglio!!!

Niente

8.0 / 10.0

Aug 2024

Hotel con encanto a los pies de las murallas de Carcassone

Desayuno excelente y bien presentado. Pero si al muy amable. El hotel está en una excelente ubicación para visitar las murallas y castillo de Carcassone

Todo ha estado muy correcto

8.0 / 10.0

Jul 2024

Overall, very nice hotel.

Perfect location. Room was a tad claustrophobic, but beautifully decorated. Loved the bathtub. But, the shower was the size of a phone booth. Seemed a little under staffed for the amount of guests. Spa was wonderful and tranquil. Also, the uniform for the guest relations - wow I just have to say they were hideous. Something a little more stylish in French (it is France after all) would be in order for your staff!!

Location location location. Good secure parking was great!

9.0 / 10.0

Apr 2024

Deliciosa

Ambiente y servicio

Gradas

9.0 / 10.0

Apr 2024

Perfekte Lage

Sehr grosses Frühstück wird serviert, wobei es auch recht teuer ist. Die Lage des Hotels ist hervorragend, in der Nähe der Altstadt. Sehr bequemes Bett.

Die Zimmer sind sehr klein. Ansonsten gab es nichts zu beanstanden

6.0 / 10.0

Feb 2024

Could be better.

Good location, nice place.

Very junior staff.

5.0 / 10.0

Jul 2023

Not a pleasant stay for us….

The reception staff were very helpful when our car battery was flat.

Paid a high rate for an average room. Maintenance in room needed attention as quite a few things were broken. Bar Food in the evening was not great. Even the wait staff recommended not to eat there. Garden area was nice. Dog roaming through hotel and up to our table often was off putting. Overall, it was not a pleasant stay for us.

8.0 / 10.0

Jul 2023

Highly recommend this beautiful spot, great for a weekend getaway.

Location could not be bettered, hotel very attractive, staff attentive and helpful, very good continental breakfast. We had a classic double room which was totally adequate for our 3 night stay. Excellent Air conditioning in room.

A comfortable chair in bedroom needed Bar does not offer Cocktails…only Aperol Spritz and Champagne cocktail. Missing a trick, a good Mojito on a hot day would have been tempting. I did hear other guests disappointed no Cocktail’s available. The odd whiff of drains in the bathroom…not all the time but ☹️

8.0 / 10.0

Jul 2023

Very pleasant and relaxing respite in lovely historic town

Location was superb at base of the old cite and castle just a 2 minute walk to the entrance. Boutique feel to the hotel with nice terrace and garden area and pool to cool off after exploring the castle . Cosy small rooms but comfortable and staff friendly and helpful. Private car parking easy to access behind the hotel. The cite fort is free to enter and wander the alleys, courtyards and outside perimeter as well as the cathedral -amazing medieval and gothic architecture and lovely to see as sun sets and castle becomes lit up at night. Many nice spots to eat and drink, some hidden away under tree shaded courtyards and a jazz band was playing on a warm summers evening which was entertaining. The castle and ramparts cost €9 to enter ( can also hire audio guides which gave interesting and detailed history) - can spend 1-2 hours exploring and wonderful views of carcassone from the towers and ramparts. Some fairly steep and narrow spiral staircases to negotiate especially when crowded so need good mobility. Wonderful historic experience despite the tourist shops - very glad we spent a night there. - a Kiwi review June 23

very small room but ok for short stay and plenty of nice outdoor areas.

8.0 / 10.0

May 2023

very nice location

very nice location, comfortable room, nice staff

9.0 / 10.0

May 2023

Best location, micro room.

Best location, good service, very clean. But micro room.

The room was very small.

8.0 / 10.0

May 2023

great location little overpriced

the location and the outdoor space.

the rooms are not spacious due to the furnishings and our room was very dark.

5.0 / 10.0

May 2023

Not again.

Not much

Rude front desk man couldn’t find my reservation and informed me the hotel was a 4 star hotel. I was told the hote was nice, but the check in guy started it off all wrong for me to infer I wasn’t at the right place. Then we got the smallest room ever for the most price I paid while in France and we stayed in Toulouse, Bordeaux and Lourdes. To me, the place was barely a 3 star with the attitude. Didn’t help with luggage, or anything else.

9.0 / 10.0

May 2023

Superb

Comfortable

No food

9.0 / 10.0

Apr 2023

IDYLLIC STAY

This hotel is just outside the entrance to the medieval city. An ideal location to explore. It is quiet & provides quality relaxing accommodation. Very comfortable room, light with quality amenities. Breakfast is extra & worth it. Quality produce provided. The wifi is unsecured. Hotels of this standard should provide a secure network. The staff are friendly & helpful.

10.0 / 10.0

Apr 2023

Overall excellent except for evening bar food.

Excellent location. Extremely nice rooms. Very clean and confortable.

We decided to eat supper at the hotel one evening after a long day. Our food was served in jars. Very tasteless. Wouldn’t recommend eating in the evenings.

10.0 / 10.0

Mar 2023

Location perfect!

Location location location Beautiful design and decor

Bed far too hard

10.0 / 10.0

Feb 2023

loved every moment for my birthday weekend

very beautiful stay for a girls weekend lush room with all the trimmings and extremely comfortable beds and bedding

nothing

6.0 / 10.0

Feb 2023

Pleasant

Location was great and staff were wonderful

No reception area to speak of and no food outside breakfast. Room was tiny and no bathroom privacy

10.0 / 10.0

Jan 2023

Exceptional

location, amazing staff

nothing

8.0 / 10.0

Jan 2023

Very good

The staff are absolutely amazing and the facilities are great. When we arrived we were allowed to check in early and the staff even showed us around a couple of suites so we could choose which one we liked. They do go the extra mile. Everyone has a smile on their face and we will definitely be back one day.

Croissants, pastries are not on par with what you'd expect with France. There is certainly a north/south divide on the quality. Don't expect Paris style croissants for breakfast, more like your local Tesco/Asda quality.

7.0 / 10.0

Jan 2023

Good

We liked the location and the staff were nice.

Our room has mould issues and heating on the first night dis not work. Although alerting the reception on arrival , we were told that the smell was because the room was not heated. We had a busy day the next day, so in the first morning, we notified the reception about the heating and the smell. We were told that the issues would be sorted Upon our return in the evening, the heating was still not working. The person from reception then investigated and discovered that the setting on the heating was not set on the winter time, which was impossible for us to discover. On our checkout, we alerted the reception about the issues and even showed them photos taken. We understand that issues happen. What we were not happy about is the attitude from "director" passing the message ciao reception stuff that we should say something earlier. Despite us alerting staff on 2 occasions, we were made feel like it is our fault that we experienced the issues. The hotel (our room junior suite) is in dépendances, and the heating is via Air conditioning. The room obtains a lot of condensation and creates great conditions for black mould to thrive. The problem is there is there is no adequate heating and maintenance (cleaning was not the issue), and that's why there is a mould problem. Shame, that the hotel of that statue allows that to happen.

9.0 / 10.0

Dec 2022

Very comfortable hotel which enhanced our romantic getaway.

The hotel is very nice, in an excellent location for the old City, it was clean, modern, welle quipped and with very friendly and helpful staff. We really enjoyed our stay.

8.0 / 10.0

Nov 2022

lovely hotel, with room for improvement on sustainability

nice interior, staff and location

spa was not available, breakfast not very sustainable with all seperately packed products

9.0 / 10.0

Oct 2022

Superb

Excellent location, lovely pool consistent experience from year to year.

10.0 / 10.0

Oct 2022

Exceptional

Great location,secure parking for motorbikes. Everyone working there were so friendly and helpful throughout our stay. Finally having 2 dogs and a cat in residence should be a hotel essential 😁

FAQs

How much does this hotel cost compared to others in Carcassonne?

The average price for a rental in Carcassonne is $85 per night. This rental is $18 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Hôtel du Château & Spa - Teritoria. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Hôtel du Château & Spa - Teritoria. Enjoy the water!

Is Hôtel du Château & Spa - Teritoria pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Hôtel du Château & Spa - Teritoria?

We found 12 amenities for this rental. This includes pool, air conditioner, pets allowed, internet / wifi, and parking.

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Hôtel du Château & Spa - Teritoria

Hotel in Carcassonne

Reasons to book

About this hotel

Amenities

Map of Carcassonne

Nearby attractions

Available Rooms

Classic Double Room

Superior Double Room

Deluxe Double Room

Junior Suite (2 Adults)

Superior Triple Room

Hôtel du Château & Spa - Teritoria

Hotel in Carcassonne

Reasons to book

About this hotel

Amenities

Map of Carcassonne

Nearby attractions

Available Rooms

Classic Double Room

Superior Double Room

Deluxe Double Room

Junior Suite (2 Adults)

Superior Triple Room

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Carcassonne?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Hôtel du Château & Spa - Teritoria pet friendly?

What amenities are available at Hôtel du Château & Spa - Teritoria?

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