Hotel Indigo York, an IHG Hotel
4.3
Excellent(3,522 Reviews)Hotel in York
4-Star Hotel
Reasons to book
Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more
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About this hotel
With a high quality fresh design, Hotel Indigo York offers boutique guest rooms in the centre of York. Rooms are air conditioned and free WiFi is accessible throughout.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
TV
Wheelchair accessible
Family friendly
Map of York
Available Rooms
Premium King Room
1 King • 215 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Twin Room - Disability Access
2 Single • 215 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Standard King Room - Disability Access
1 King • 215 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Standard Room
1 Queen • 215 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Premium King Room with Bath and Shower
1 King • 215 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
4.3
Excellent(3,522 Reviews)100% verified reviews
4.3
Location great breakfast fantastic
The fact that we were there for four nights and the bed linen was not changed
4.3
Nice location close to city centre
1. A towel in my room, whilst clean, had a nasty looking mark on it.
2. There was no shower gel in the dispenser.
3. The safe did not work properly and a member of staff had to reset it.
4. The phone did not work and a member of staff had to reset it
5. There was no QR code provided in the room which a member of staff said should have been there.
6. The toilet seat was dirty on arrival
7. On checking under the bed when leaving the corner of the bedroom by the bed and window was dusty.
8. I received an email from IHG hotels to review my stay and submitted my review with all the above points but have not had the courtesy of a reply.
4.3
Very clean and well presented. The bed was very comfortable.
Nothing
4.3
Fantastic staff. Breakfast staff so helpful and efficient.
N/a
4.3
The hotel was absolutely beautiful, the staff could not do any more for you, they were always so happy to help and always had a smile on their faces no matter the time of day. So peaceful and relaxing and just one of the best hotels we've stayed at, we'll definitely be back and stay in the same place.
Literally nothing we didn't like, was perfect.
4.3
The room was lovely and full of character. The bed was very comfortable and the layout of the room was great - much more space than other hotels in York i've stayed in. The location was brilliant - easy walking distance to the centre and lots of lovely shops and restaurants on the same street. There were lovely biscuits and a bar of chocolate which was nice.
The parking - but that's not the hotel's fault because space here is such a premium. York is a nightmare to park in - leave extra time if you are new to the city because we always struggle to park.
4.3
Very good location to city centre. Very helpful staff. Good quality breakfast.
Hotel Car parking rates were high.
4.3
Everything staff,room,breakfast, location all fabulous
Nothing
4.3
Location was great, closer to the city centre than it appeared on a map and loads of good restaurants nearby. Room was clean and comfortable. All the staff we met were lovely, very friendly and welcoming. Breakfast was very good.
When we opened the bedroom windows for fresh air there was quite a lot of noise from the (student?) accommodation opposite but that might just have been because it was the weekend/end of term. Would have eaten in the hotel but the restaurant only served pizza.
4.3
Good location
Fire alarm tripped just before 7 am and went off intermittently over the next couple of hours, a pipe burst and flooded the ground floor and so had no hot water for most of our day
4.3
Clean/ comfortable
Food menu basic
4.3
The staff were great and looked after us during our stay and the bag drop off both prior to our room being ready and after checkout was good. The area is quiet and the good glazing makes street noice minimal, lovely large bed with choice of pillow hardness which was a nice touch.
The room, though a decent size and clean was somewhat tired in areas, there were holes in the plaster around the shower area, peeling paint and mould in the grouting. There was some noise from rooms above due to the wooden floors.
4.3
Everything was Absolutely wonderful. Even the design of the rooms was outstanding 👏
4.3
location was very good - the staff in the breakfast room were amazing and the breakfast was very good
the bar staff were a little bit familiar at times - but mainly friendly
4.3
The breakfast was really poor for the price, very limited choice and poor ingredients.
4.3
Room was lovely clean and comfortable
Room service was terrible nothing on menu but pizza and breakfast in room was cold and toast was forgotten
4.3
Smart, clean, great staff, good breakfast.
Nothing really.
4.3
We loved everything about the hotel.
Nothing
4.3
Good location . Modern hotel . Good breakfast
Not much atmosphere . Expensive . Car park not great .
4.3
Hotel was lovely, clean and Christmas decked
Very limited car parking spaces (6)
No discount for parking elsewhere
Breakfast mediocre and very overpriced (£20per person)
4.3
Staff very friendly and good location
Bed too hard. Not cleaned
4.3
Great staff and the surprise proposal I had planned with the staff couldn't gone any better, not a thing was mentioned and all kept secret, and whilst we was out for a meal the staff kindly sorted to room out for my proposal returning from the meal ... She said yes! Happy days 😊
Although I paid for the service and room upgrade, breakfast wasn't included for some reason I will need to chase this up.
4.3
Welcoming and inviting, very well maintained, extremely friendly staff with excellent customer service, beautiful decor, extensive choice for breakfast. Excellent location.
N/a
4.3
Room was nice and staff friendly
Breakfast a bit disappointing and no mention of additional £15 charge for remote car parking
4.3
Location
Breakfast dreadful waited half an hour for cold tea, sent back for another cup of cold tea, then a Luke warm breakfast arrived after nearly an hour of waiting and the buffet section was ransacked nothing left. Ran out of orange juice. Terrible service and £20 per person!
4.3
Comfortable room with lovely bathroom
Room was over service area for staff so very noisy early morning - cages being wheeled about and staff chatting- slow breakfast service to get a coffee - card had to be pre- authorised to get a drink in the evening
4.3
All. Ok. no complaints
N/a
4.3
Fab location tucked away from the main streets. Lots of little bars and cafes as you head into the main streets. Hotel was lovely, great decor and fabulous service and breakfast.
Pillows not to my liking but this is a personal thing.
4.3
We had an amazing 4 night stay for my fiancé’s birthday. We stayed in the premium king room with bath & there was nothing to fault, everything we needed was in the room, bed was very comfortable & views were lovely. The breakfast was excellent each day of our stay & the bar in the evening was lovely as were all of the staff.
The room was cold.
4.3
Was good all round value would go again if needed.
Location seemed hard to find for tourist not use to York seemed locals didn,t know certain areas. The signage was low profile maybe a council restraint thing .
4.3
Great location and beautiful hotel.
The breakfast was slightly disappointing but still had a great stay
4.3
The breakfast was excellent and loved that there was a button to call a cab and it came immediately!
the cleaning of the rooms could have been better but I did not raise this as it was sufficient for the stay.
4.3
Excellent staff and duty management team exceeded our expectations with help. We liked the accommodation and a tidy breakfast
Nothing was too much trouble for them
Will happily return when in the area
Can not think of anything we didn’t like
4.3
Nice location
5 minutes walk from centre
Easy to find
Parking nearby but not on-site which is a slight negative as it was not secure
4.3
Close to town center
When my wife was going to store something in the top wardrobe there was someone's underwear left in there not clean so wasn't happy
4.3
The hotel was very central, clean, well presented. The breakfast was lovely… the cocktails very good and the staff polite and helpful. Would definitely recommend and stay again myself.
Nothing to dislike
FAQs
How much does this hotel cost compared to others in York?
The average price for a rental in York is $164 per night. This rental is $1 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hotel Indigo York, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hotel Indigo York, an IHG Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel Indigo York, an IHG Hotel?
We found 9 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, smoking allowed, and parking.
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