Andaz Mayakoba Resort Riviera Maya, By Hyatt

4.3

Excellent(194 Reviews)

Resort in State of Quintana Roo

5-Star Resort

Reasons to book

Free cancellationFull refund if you change your mind

Great for petsBring all your friends and family, even the furry ones

High-end valuePrice for this property is higher than average in the area

About this resort

Offering two outdoor pools and a private beach area, Upscale Andaz Mayakoba is in the gated Mayakoba complex in Playa del Carmen. The resort has a spa centre and sauna, and guests can enjoy a meal at one of the 4 restaurants.

Amenities

Pool

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Fireplace

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Beachfront or waterfront

Gym or Fitness Center

Garden

Family friendly

Map of State of Quintana Roo

Nearby attractions

Chacchoben Archaeological Area

140.4 mi

Tirolesas Kan Kin Bacalar

157.4 mi

Mariposario Otoch Peepen

136.3 mi

Letras de Laguna Kaná

121 mi

Available Rooms

1 King • 538 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

2 Double • 538 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 King • 538 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

2 Double • 538 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 King • 538 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

$$$$

Andaz Mayakoba Resort Riviera Maya, By Hyatt

$$$$

4.3

Excellent(194 Reviews)

Resort in State of Quintana Roo

5-Star Resort

Reasons to book

Free cancellationFull refund if you change your mind

Great for petsBring all your friends and family, even the furry ones

High-end valuePrice for this property is higher than average in the area

About this resort

Amenities

Pool

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Fireplace

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Beachfront or waterfront

Gym or Fitness Center

Garden

Family friendly

Map of State of Quintana Roo

Nearby attractions

Chacchoben Archaeological Area

140.4 mi

Tirolesas Kan Kin Bacalar

157.4 mi

Mariposario Otoch Peepen

136.3 mi

Letras de Laguna Kaná

121 mi

Available Rooms

1 King • 538 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

2 Double • 538 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 King • 538 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

2 Double • 538 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 King • 538 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Reviews

4.3

Excellent(194 Reviews)

100% verified reviews

3.5

Mar 2024

Nice, good get away for weekend

Very good, but complex process if you are with AI - billing, waiting for bills. I do understand for tipping the staff , but this can be done in more effective way.

Not enough smoking places . I do understand sustainability, and smoking free environment, but presume there are guests who came to relax - so preparing for them nice smoking place ( seating, light, etc ..) believe to minimum for hotel of this rating.

0.5

Mar 2024

ood. Stay at Banyan or at Rosewood if you want to have a fantastic experience.

Good beach.

I asked concierge 5 days before we came here to advise where to make reservations for my wife’s birthday and my anniversary. No answer… and then, no reservations. No apologies. 0 interest. Concierge is the worst. They didn’t make the reservations I requested for the following days. they were never available and they didn’t plan my return trip to the airport—had to take a cab. I had to go dine at other hotels because food here was greasy and basic… not even a good pasta dish. They say kids eat free, but the only real food for them is salmon so my baby ate overcooked and burned salmon with overcooked rice for 4 days.

5.0

Jan 2024

Perfecto resort dentro del paraíso

La locación y el resort son verdaderamente hermosos, superaron mis expectativas. El personal muy amable, sin ser comedidos. Al instante solucionaron cualquiera de nuestros pedidos

Uso una silla de ruedas y los carritos que nos movilizaban dentro de la propiedad eran todos imposibles para que yo accediera a ellos. Me ayudaba mi marido con mucho esfuerzo

4.0

Jan 2024

Grat stay during the week

Almost everything was great. Rooms, area, bikes, food, swimming pools. Not crowded during our stay. We would go there again for sure if that was closer. Nice music in the swimming pool area. Cold water for free.

Very expensive renting of the bike trailer for the kid. 25 usd per day. When we were leaving many loud Americans came. So we were happy that we came during the week. The additional bed for the kid was uncomfortable.

4.5

Aug 2023

Superb

Everything was great

5.0

Aug 2023

I chose to return to Andaz Mayakoba to celebrate my 50th birthday and it was wonderful.

VIP treatment Our amazing pool attendant Paco! The ocean view studios are highly recommended. Wonderful breakfast buffet.

One of the restaurants was closed during our stay but there are other options at Andaz and the other resorts in Mayakoba.

5.0

Aug 2023

Perfect resort

Andaz is the ideal family resort. Beach is great, pools are awesome, food is delicious, staff is outstanding

Restaurant prices are higher compared to the other properties inside mayakoba

5.0

Jul 2023

Best family vacation at gorgeous hotel

Everything! It’s beautiful, modern, comfortable. The service is top notch. Food was delicious. We’ll be back soon!

5.0

Jul 2023

Beautiful family friendly hotel.

Property is clean and luxurious. There are activities for kids everyday—this is especially helpful when the sun is too hot to be outdoors. Breakfast is amazing.

Everything is overpriced. For example, a beer is only a dollar at the store but it’s 10 dollars at the property. Also, it’s actually not beach front for us. We had to take the golf cart everyday to get to the beach.

5.0

Jun 2023

incredible

service and staff were amazing

5.0

Jun 2023

Wonderful family stay at the most beautiful beach

The property is absolutely beautiful and well appointed. It’s modern, but elegant. The beach is fantastic and the food and service are top notch. They make you feel pampered. And we love the fact that the hotel is family friendly. This hotel has become a new favorite and one that we’ll be coming back to frequently.

3.0

Apr 2023

Pleasant

I thought the staff was really nice and attentive. This made our stay so enjoyable. The beach and the spa were beautiful.

I thought the price we paid for everything did not meet our expectations. I thought our room size was perfect, but the decor is so outdated. And the prices for all the meals were way too expensive given the quality of food. We had dinner at the Rosewood one night and I think it might be a better stay there.

5.0

Mar 2023

it was a stress free, beautiful, and truly amazing trip

it was beautiful, lush, quiet, and well maintained. it’s very kid friendly and my daughter had an amazing time meeting friends. the staff was truly amazing

it’s large but the staff does a great job of communicating and sending transport quickly

4.5

Mar 2023

chic and relaxing w/all that we wanted

very Zen like and relaxing

5.0

Feb 2023

Great experience first time in Playa del Carmen I love the hotel very much.

i liked everything, location, the beach, very comfortable, good food and excellent service.

4.0

Feb 2023

will go back

great food, its is nice that you have a lot of space for recreational walking or jogging even biking inside the hotel grounds the boat tour is good

you can hear your neighbor steps and getting in and out their rooms, sargazo is still and issue at the beach so the tractors are working all day in front of you at the beach

5.0

Jan 2023

amazing

all the details -staff fantastic

I loved everything

4.5

Dec 2022

experience of a lifetime

Amazing property within Mayakoba, comfortable and clean rooms and beautiful resort vibes

not much

5.0

Oct 2022

Incredible All Around

Beautiful, quiet, not crowded, transportation easily available

5.0

Oct 2022

Exceptional

A very nice resort, with very friendly and helpful staff. Great and comfortable rooms with everything we needed. Food and restaurants were great.

4.5

Aug 2022

Amazing off season value for 5 star amenities

For the value, this was excellent. Same access to all the Mayakoba amenities as the more expensive resorts on site, and seamless connection between the Andaz concierge and the other properties for dinner reservations. Very family friendly—lots of families with younger kids. Loved biking around the property. Staff was incredible. Overall a great experience.

5.0

Aug 2022

Exceptional

Jose the golf cart driver was the best

4.5

Aug 2022

..A LITTLE PARADISE

THIS RESORT EXCEEDED MY EXPECTATIONS. THE FOOD WAS SUPERB ESPECIALLY THE THAI RESTAURANT CALLED SAFFRON..THE STAFF IS EXCEPTIONAL..THIS IS A LITTLE PIECE OF PARADISE. DON'T HESITATE TO STAY AT THIS HOTEL...TOO MANY GOOD THINGS TO WRITE IT ALL.

THINK IT COULD HAVE ELEVATORS ALOT OF STAIRS WHEN PLACES ARE NOT ON GROUND LEVEL..

5.0

Aug 2022

One of our best family vacations ever

we had an exceptional stay at this property, beautiful, well-maintained, a host of things to do on the property, very helpful staff. Food is a bit pricey and the organization of some of the activities - i.e. figuring out snorkeling, kayaking, sign-ups etc - is a bit difficult, and maybe instructions for getting to the property could be improved a little, but it's an incredible place to stay at.

Restaurants bit pricey, wifi not always the best, and figuring out the activities and some of the additional amenities - kayaks etc... - is a bit clunky.

4.5

Jul 2022

Magical Mayan mixture of beach & cultural

The staff were extremely friendly, remembered your name and would try to facilitate your requests politely and expeditiously.

The All Inclusive price is steep & not worth considering if you do not drink alcohol or have children between 12-18 years old.

FAQs

How much does this resort cost compared to others in State of Quintana Roo?

The average price for a rental in State of Quintana Roo is $170 per night. This rental is $177 above the average.

Is parking included with this resort?

Yes, parking is listed as an amenity at Andaz Mayakoba Resort Riviera Maya, By Hyatt. For more information, we encourage you to contact the property about where to park.

Is there a pool at this resort?

Yes, a swimming pool is available for use at Andaz Mayakoba Resort Riviera Maya, By Hyatt. Enjoy the water!

Is Andaz Mayakoba Resort Riviera Maya, By Hyatt pet friendly?

Yes! This resort is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Andaz Mayakoba Resort Riviera Maya, By Hyatt?

We found 17 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.

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Andaz Mayakoba Resort Riviera Maya, By Hyatt

Resort in State of Quintana Roo

Reasons to book

About this resort

Amenities

Map of State of Quintana Roo

Nearby attractions

Available Rooms

Andaz Mayakoba Resort Riviera Maya, By Hyatt

Resort in State of Quintana Roo

Reasons to book

About this resort

Amenities

Map of State of Quintana Roo

Nearby attractions

Available Rooms

Reviews

FAQs

How much does this resort cost compared to others in State of Quintana Roo?

Is parking included with this resort?

Is there a pool at this resort?

Is Andaz Mayakoba Resort Riviera Maya, By Hyatt pet friendly?

What amenities are available at Andaz Mayakoba Resort Riviera Maya, By Hyatt?

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