Crown Paradise Club Cancun - All Inclusive

3.9 / 5.0

Good(1,339 Ratings)

Resort in Cancun

5-Star Resort

Reasons to book

Free cancellationFull refund if you change your mind

Includes essentialsGarden, Pool, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this resort

Located along the Caribbean Sea, this Cancun hotel is 3.5 km from Aqua World Marina. It features a water park with 8 water slides and The Spa offers hair and body treatments.

Amenities

Pool

Air conditioner

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Beachfront or waterfront

Gym or Fitness Center

Garden

Family friendly

Map of Cancun

Nearby attractions

Selvatica - The Adventure Tribe

22.8 mi

La Gran Rueda Cancún

3.9 mi

Available Rooms

1 King • 452 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 Queen • 409 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

2 Double • 409 ft²

Sleeps 5

You'll be directed to Booking.com for availability & pricing

2 Double • 409 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

2 Double • 409 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

$$$$

Crown Paradise Club Cancun - All Inclusive

$$$$

3.9 / 5.0

Good(1,339 Ratings)

Resort in Cancun

5-Star Resort

Reasons to book

Free cancellationFull refund if you change your mind

Includes essentialsGarden, Pool, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this resort

Located along the Caribbean Sea, this Cancun hotel is 3.5 km from Aqua World Marina. It features a water park with 8 water slides and The Spa offers hair and body treatments.

Amenities

Pool

Air conditioner

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Beachfront or waterfront

Gym or Fitness Center

Garden

Family friendly

Map of Cancun

Nearby attractions

Selvatica - The Adventure Tribe

22.8 mi

La Gran Rueda Cancún

3.9 mi

Available Rooms

1 King • 452 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 Queen • 409 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

2 Double • 409 ft²

Sleeps 5

You'll be directed to Booking.com for availability & pricing

2 Double • 409 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

2 Double • 409 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

3.9 / 5.0

Good(1,339 Ratings)

100% verified reviews

3.5 / 5.0

Sep 2024

They can and need to improve

The staff continues to be excellent, with special mention to the Concierge, Maria, and the Lounge Barman, Carlos. They are fabulous and go above and beyond expectations to provide excellent service and delight guests. The other attendants and staff were also very good.

Two bars were closed and access to the beach was restricted most of the time. The swim-up bar at the adult pool had been reduced to 5pm, which also made it difficult for those wanting to make the most of the afternoon sun. There was only one bathroom serving the guests at the two main pools, and it was often dirty. The Japanese restaurant was also closed, serving as a snack bar. Furthermore, the restaurants were not open all the time, and there was a rotation between them, which is frustrating because this was never communicated. I think that since they did not provide all the amenities shown in the photos and advertisements, the hotel should at the very least offer a discount on the daily rate or refund guests who paid the full amount. In any case, at the very least an email should have been sent informing future guests about the ongoing construction and that some facilities would not be available all the time.

4.0 / 5.0

Sep 2024

Cómoda y tranquila.

La comida del restaurante Bufete, estuvo muy bien. El restaurante Italiano debe de mejorar y los otros no los usamos porque el sistema de reservación es un tanto limitante.

Cuando llegué intente pagar con american express y no la aceptan. Esto debe de quedar claramente comunicado desde que uno hace la reserva en la web.

4.0 / 5.0

Sep 2024

Muy familiar. No volvería

El hotel muy lindo, buena ubicación. A pesar de que estaba en obra pudimos hacer uso de todas las instalaciones. Muy familiar.

Nos tocó en una zona donde se escuchaban los ruidos de la obra que hay al lado. Me quejé por la manera en cómo nos atendieron en uno de los restaurants (el de carnes) que como bien seguro saben los argentinos comemos tarde. Tomamos el último turno y básicamente éramos un estorbo con nuestros pedidos y las pocas ganas que tenían de servirnos nuestros alimentos. Me dijeron en la recepción que iban a presentarle la queja a gerencia y se comunicaban conmigo pero no sucedió.

4.5 / 5.0

Aug 2024

Me la pase muy bien en compañía de mi familia me gusto la comida lo recomiendo

Muy bien tiene lo necesario

Sin comentarios

5.0 / 5.0

Aug 2024

todo excelente!!

las albercas y playa

5.0 / 5.0

Aug 2024

Excelente

Ubicacion, excelentes instalaciones

Cambiaría el menú de desayunos

5.0 / 5.0

Aug 2024

Excelente

Instalaciones excelentes, ubicación y las áreas es un hotel muy completo

Solo cambiaría los menús del buffet, en el desayuno siempre tienen lo mismo

4.5 / 5.0

Jul 2024

Grata estadia con niños que cumple las expectativas con buen precio-calidad

Personal siempre atento a las necesidades y siempre muy amables a la hora de atender en cualquiera de las instancias. Ubicación excelente si no requieres estar cerca del centro de Cancún. buena accesibilidad a transporte público para movilizarse. comida a pesar de a veces ser un poco repetitiva en el buffet rico sabor y variedad para los más pequeños. Que haya comida casi las 24 hrs del dia por si llegas muy tarde en la noche ya sea como check in, luego de algún tour o solo si te ataca el hambre de madrugada. Que sea un lugar libre de humo de cigarrillo.

dificultad y pocos cupos para reservar algún restaurante que no son el PALAPA que es el que ofrece buffet.

2.0 / 5.0

Mar 2024

Pésimo lugar

La relación precio calidad es pésima, las habitaciones poco cómodas, el aire acondicionado no funcionaba, la cama y las almohadas super duras, muy sucia se sentía en el piso la arena del huésped anterior, hasta una cucaracha había en el closet. Lo único rescatale fue el kids club donde trataron a las niñas bien, la comida de mala calidad, los snacks horribles y el buffet fatal.

La atención mala, muy pocos colaboradores fueron amables, la comida básica, el buffet malo, teníamos que llamar varias veces para que nos hicieran la habitación, recuerden acondicionador porque no te dan, parao que cobran esperaba algo mucho mejor,

0.5 / 5.0

Jan 2024

Awful and boring

Out dated and cheap looking

Nothing, food was disgusting, not a lot of fun activities. They served the same nasty food everyday. No American food available even when they say it’s American it’s not the same. The housekeeps come i your room to clean at anytime even if you didn’t put a sign on the door for cleaning. One housekeeper opened my door while we were in our room! Drinks weren’t strong! Would not recommend nor will I return!

5.0 / 5.0

Jan 2024

Muy bueno

Las albercas

La playa

5.0 / 5.0

Oct 2023

Un paraíso en toda la extensión de la palabra. Volvería una y mil veces sin dudarlo.

El lugar increíble, la vista desde las habitaciones es maravillosa!

Lo único que no me gusto es que la señal del wi fi era intermitente, a ratos había y a ratos no.

5.0 / 5.0

Sep 2023

Increíbles vacaciones

Lo mejor: la atención del personal y las actividades para los niños

4.0 / 5.0

Sep 2023

Barbara para familias

Las piletas, el acceso a la playa y el kids club muy bien

Muy desordenado el desayuno. Hace mucho calor y tenes que hacer cola a las 9 am porque no tienen capacidad ni organización correcta para que fluya la gente y puedan desayunar todos sin esperar. Hay mucho ruido en general en el hotel. No es para ir en pareja en onda romántica

4.5 / 5.0

Aug 2023

Very nice

Excellent

Theater was too noisy

0.5 / 5.0

Jul 2023

BAD FAMILY VACATION : ON BEHALF OF CROWN PARADISE CLUB

The excursion was nice but it wasn't part of the hotel. It's a third party just doing business there.

From checking in. Everything went wrong plummer knocking on the door in 2 minutes asking if we call. Wife and kids had to be broken out the bathroom have pictures and video. Touching food with barehands. Kids getting sick after eating so many things. Room phone broke. Balcony door broke . Bad supervisor. Bad guest service. So many things. Had to be moved from room 1243 to 1511 both rooms had issues. Not a good vacation.

3.0 / 5.0

May 2023

Pleasant

In general, the view was great. The boss boys provide excellent customer service and waitresses on restaurants, too.

They make it so stressful to check in. P My room was dirty when I first arrived. Cups food on counter. The bathroom toilet was dirty.

1.5 / 5.0

May 2023

will not be staying here again

Staff was attentive, food had good variety, reservations work ok.

Our room was not ready upon arrival. Elevators did not seem to work. Elevators did not have A/C, took a very long time, were crowded, the hotel seem over crowded.

4.5 / 5.0

May 2023

It was amazing.

We liked the eggs and fruit choices.

The restaurants that required a reservation.

4.0 / 5.0

Mar 2023

Reasonable value for money.

The hotel has excellent infrastructure for the kids, including dedicated pools, rock wall climbing, mini golf, and others.

The room we initially got, wasn't clean, however, the staff when communicated about the problem, promptly provided another room that met our expectations. The total cost was higher than initially contracted with Booking since the room price was converted from pesos to USD, which we weren't aware of when we booked through Booking. Booking needs to be more explicit about the room cost policy.

2.5 / 5.0

Mar 2023

Passable

Activities for the kids

Waiting 30mins or more for breakfast everyday.

3.0 / 5.0

Feb 2023

Pleasant

location and price

good could have been much better!

4.0 / 5.0

Feb 2023

Very good

Pools and amenities

Location isn't the greatest if you plan to leave the resort lots but that may reflect in the price as well. Two double beds doesn't sleep 5 very well.

5.0 / 5.0

Feb 2023

The best hotel I've been so far

Staff was super friendly and accomodating, lots of things to do for adults and kids, food was excellent too

I cant complain about anything!

4.5 / 5.0

Jan 2023

Great trip! We had such an amazing time.

Amazing property with amazing staff. So many restaurants and bars and so many things to do throughout the days and nights. We had such a wonderful trip and cannot say enough good things!

The specialty restaurants were all very enjoyable however the buffet could be improved.

5.0 / 5.0

Jan 2023

pleasant and friendly staff

close to airport amenities well maintained

n/a

3.0 / 5.0

Jan 2023

Queues everywhere, seemed to be still at work.

I liked the location, in January the room wasn't too hot so most of time the a/c could stay off. Good pressure hot water in shower. Mattress was comfortable Very nice the heated indoor swimming pool. Many activities for children from 18 months of age. Entertainment group very active during the day. Taxy available in loco.

Resort is very old, constantly in needs of repairs. Food wasn't great. Complicated booking system for the restaurants in the evening. Sunbeds not enough for all the guests, we ended up waking up at 7,30am just to reserve them. Check in process super slow, almost half an hour. Pillows in the room were quite uncomfortable. For us it wasn't a relaxing place at all, queues everywhere, seemed to be still at work.

1.0 / 5.0

Jan 2023

Very poor

the location and able to get on the bus for $1

the customer service was terrible. my room had a major leak that was not accommodated until the next day after debating with GM. Then there was no water pressure in my room, and the agent would not accommodate me so that I could take a shower after being on the beach and in the heat I would not recommend based on the terrible service I received, which the price was totally unacceptable based on the service.

FAQs

How much does this resort cost compared to others in Cancun?

The average price for a rental in Cancun is $123 per night. This rental is $30 above the average.

Is parking included with this resort?

Yes, parking is listed as an amenity at Crown Paradise Club Cancun - All Inclusive. For more information, we encourage you to contact the property about where to park.

Is there a pool at this resort?

Yes, a swimming pool is available for use at Crown Paradise Club Cancun - All Inclusive. Enjoy the water!

Is Crown Paradise Club Cancun - All Inclusive pet friendly?

Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Crown Paradise Club Cancun - All Inclusive?

We found 14 amenities for this rental. This includes pool, air conditioner, internet / wifi, smoking allowed, and parking.

Explore similar vacation rentals in Cancun

Explore all rentals in Cancun

Beachfront

4.6 / 5.0

Outstanding(157 Ratings)

Kempinski Hotel Cancun

Crown Paradise Club Cancun - All Inclusive

Resort in Cancun

Reasons to book

About this resort

Amenities

Map of Cancun

Nearby attractions

Available Rooms

Crown Paradise Club Cancun - All Inclusive

Resort in Cancun

Reasons to book

About this resort

Amenities

Map of Cancun

Nearby attractions

Available Rooms

Ratings and reviews

FAQs

How much does this resort cost compared to others in Cancun?

Is parking included with this resort?

Is there a pool at this resort?

Is Crown Paradise Club Cancun - All Inclusive pet friendly?

What amenities are available at Crown Paradise Club Cancun - All Inclusive?

Explore similar vacation rentals in Cancun

Cancun travel inspiration

Related vacation destinations

Keep exploring