Holiday Inn Express Cleveland Downtown, an IHG Hotel
Hotel in Cleveland Heights, OH
Reasons to book
Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more
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About this hotel
Hotel with free breakfast, a short walk to Rocket Mortgage FieldHouse
Along with a 24-hour fitness center, this hotel has a 24-hour business center and valet parking. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, coffee/tea in a common area, a microwave in a common area, and a business center are onsite.
Housekeeping is available on request.
Holiday Inn Express Cleveland Downtown, an IHG Hotel offers 141 accommodations with coffee/tea makers and hair dryers. Beds feature down comforters and premium bedding. 48-inch flat-screen televisions come with premium cable channels.
Recreational amenities at the hotel include a 24-hour fitness center.
Along with a 24-hour fitness center, this hotel has a 24-hour business center and valet parking. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, coffee/tea in a common area, a microwave in a common area, and a business center are onsite.
Housekeeping is available on request.
Holiday Inn Express Cleveland Downtown, an IHG Hotel offers 141 accommodations with coffee/tea makers and hair dryers. Beds feature down comforters and premium bedding. 48-inch flat-screen televisions come with premium cable channels.
This Cleveland hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.
Recreational amenities at the hotel include a 24-hour fitness center.
Guests under 18 years old are not allowed in the fitness facility.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
TV
Map of Cleveland Heights, OH
Available Rooms
Standard Room, Multiple Beds
2 Queen • 1 Sofa • 250 ft²
Sleeps 6
+
You'll be directed to Expedia.com for availability & pricing
Standard Room, 1 King Bed
1 King • 250 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Standard Room, 1 King Bed, Jetted Tub
1 King • 250 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Standard Room, 2 Queen Beds
2 Queen • 250 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Standard Room, 1 King Bed, Jetted Tub, City View
1 King • 250 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
1.5
Our original rooms bathroom wasn't working. We called at check in they said they would fix it. We came back late and it still wasn't working. We had to be transferred to a different room at midnight. The new room had hair in the bathroom and wasn't as clean as the original room.
0.5
We have been staying at this hotel for a long time. Unfortunately it keeps getting worse. The whole hallway we were in smelled like marijuana. Also the room smelled like a sewer. It was awful. Will not be staying here again.
2.5
Great location, great large rooms, cool old building… and the staff was super nice as well, especially the women at breakfast.
2.0
very nice stay. We arrived early and they didn't have rooms available but they were kind enough to upgrade us to a Junior suite that was open. The room was very comfortable and clean and very quiet. Couldn't ask for a better location if you're hanging out in downtown Cleveland.
I would definitely recommend this Hotel and will for sure book again next trip.
2.5
Came up for a Guardians game. Hotel super convenient for location. Breakfast provided was very good.
4.0
Great location
1.0
Poor check in and check out; not friendly with sense of somwhow being inconvenienced having to help custimer.
Building and rooms are older (which is ok IMO, and adds to character), but could use some renovation and attention to items in the room (i.e. toilet handle was loose and got stuck, wimdow shade half broken from retaining loops)
House keeping didnt show up after a full 12hrs+ (7AM to 9PM) of having do not disturb hanger removed from the door.
Location good, but plenty of other nearby places with similiar cost (i.e. Crown Plz, co worker stayed there for extra 15 a night over this place and well worth it - I even visited desk there to see if "inpolite front desk" was CLE thing or just IHG thing, and appears in the case its the later)
3.0
Room was not cleaned, although cleaning staff were on our floor that day. We had to ask the front-desk and at first, they were not helpful. Getting an elevator in mornings and/or on popular check out times is very difficult. Add at least an extra 15 minutes for an elevator. Rooms are spacious. A little old, but clean.
5.0
Everyone was really nice, especially the women that work the breakfast area! The bathroom could have been cleaner…there was hair all over the floor and the shower wasn’t at clean as it should have been. But over all it was a nice stay
5.0
Room was a perfect size, only problem was that the door itself broke, but the staff got it fixed within about an hour.
5.0
Location, clean, safety
5.0
Staff was friendly and helpful regarding providing information about the area.
5.0
It was convenient to my client's location and is a nice place to stay.
2.5
Staff was friendly and helpful. Rooms were clean and enormous. Everything was very walkable, there were tons of restaurants and shopping in the area. We went to a football game and that was very walkable as well.
5.0
We stayed here as it was convenient to all sights in Cleveland we wanted to see. The hotel was above and beyond expectations. Staff was GREAT! Rooms, areas were well kept. Beautiful hotel, lots of character!
2.5
hate that valet parking cost so much and you're paying to stay there as well.
5.0
The valet service is very poor, and the front Desk Representative Brady on the night shift is rude and argumentative.
2.0
Do not use valet parking. Understaffed and 1.5 hour wait to leave hotel. Front desk said “Nothing we can do”. No restroom access from lobby while waiting for our car, because we had checked out and no elevator access. no seating area.
4.0
Hotel was nice. Just little out dated. Floors need a better cleaning but everything else was good . Stuff was very nice. Loved the breakfast lady she was amazing making sure we didn’t ever need anything. Would go back again if we go to Cleveland!
2.5
We loved Monica at the breakfast bar!!
She is the life of Holiday Inn Express Downtown Cleveland. She is so helpful and friendly. She makes connections with everyone and her services comes from the heart. We very much enjoyed our stay. The room was clean, we requested extra towels (for the in room jacuzzi) and they were sent up immediately. Wonderful views, central location in the city.
Walking distance to Progressive Field, and Jake's Pizza for late night slices and ice cream :)
But Monica was the real star of the show!!
I would 100% recommend this location and hotel. The only thing I was not a fan of was the parking situation, it's valet only and costs $40 extra per day. But if you don't leave and come back it's not any extra hassle. Day 1 we went out exploring the area driving, but day 2- we walked so it was no extra time waiting.
5.0
Wonderful stay! Close to everything, everyone was so kind! We will stay again
2.0
The building is old, we get that. The room was not cleaned. we found a wet cleaning rag left under bed sheets. All the hallways and breakfast area was filthy. Never again
5.0
Room was clean and quiet.
1.0
Was not thrilled at all. The couch had massive stains all over, the mattresses were poor quality, the bathroom was absolutely disgusting!
2.0
The property looks worn and shaby
They need to hire someone who will pay attention to detail especially cleaning, paint
Breakfast was good
5.0
Nice place
2.5
I absolutely love this hotel. Beautiful old building. The rooms are huge. Amenities in room were great. Lots of shopping and restaurants close by. This was my 3rd stay and I have another planned for the Browns home opener. There is a parking garage behind hotel which is much cheaper then valet. I always park there with no issues.
5.0
The room was enormous and very quiet place to stay. Really had a great time.
1.5
The hotel is in a perfect setting - downtown Cleveland. It has a lovely architectural frontage and entrance hall - beautiful period features. However, the room was tired and in need of renovation - not to make it modern and spruced up, but repairs to make it presentable. There were ceiling tiles at the entrance to the room that were sagging, and in places the ceiling looked like there was some damage from above. The tiles around the edge of the bathroom were damaged in places and needed to be grouted/fixed. Just looked shoddy. There was also a layer of dust on the arm of the lamp. The bed was comfy and the linens clean. The staff were very pleasant and helpful. This room looked like one brought out of retirement, and I’m sorry to write such a review, but I would not stay here again.
5.0
Great stay.
5.0
The historic building is fascinating with its beautiful lobby and vintage elevators that are very reliable.
Every staff member was attentive and friendly in the Midwesterner way!
2.5
The room was wonderful. Breakfast was very good. It was open at 6:00 and closed at 9:30. Monica, the person taking care of the area, was wonderful. She offered to make pancakes for me (they had a machine). She did and brought them to our table. They also had eggs, sausage, bacon, and other delicious items. All the staff we met took pride in their work and good care of us.
2.5
The hotel was very charming and all staff were extremely friendly, especially the breakfast staff. No issues at any point whatsoever. We would stay again. Thanks!
5.0
Staff was wonderful
love the location - close to baseball stadium
room very confortable
0.5
Dirty, OLD and stinky
how can they call it a holiday inn!
5.0
Enjoyed my stay.
2.0
No luggage help. Every staff member on personal phone
5.0
It was a great location and the room was great.
5.0
A walkable area of the downtown with an excellent location.
3.0
Pro: Hotel is in a good area for people who work downtown. Con: When we arrived, there were at least seven valet attendants at the podium but none of the approached our car or even acknowledged us.
FAQs
How much does this hotel cost compared to others in Cleveland Heights?
The average price for a rental in Cleveland Heights is $128 per night. This rental is $1 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Holiday Inn Express Cleveland Downtown, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Holiday Inn Express Cleveland Downtown, an IHG Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Holiday Inn Express Cleveland Downtown, an IHG Hotel?
We found 4 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, and tv.
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