Springhill Suites by Marriott Winston-Salem Hanes Mall
Hotel in Winston-Salem, NC
3-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Well priced for this locationProperty prices in this area are generally higher
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
About this hotel
Hotel with free breakfast, near Hanes Mall
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a 24-hour business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include coffee/tea in a common area, dry cleaning, and laundry facilities.
Housekeeping is available on request.
Springhill Suites by Marriott Winston-Salem Hanes Mall offers 95 air-conditioned accommodations with safes and complimentary newspapers. Accommodations have separate sitting areas and are furnished with twin sofa beds and day beds. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 42-inch LCD televisions come with premium cable channels and Netflix. Microwaves and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a 24-hour business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include coffee/tea in a common area, dry cleaning, and laundry facilities.
Housekeeping is available on request.
Springhill Suites by Marriott Winston-Salem Hanes Mall offers 95 air-conditioned accommodations with safes and complimentary newspapers. Accommodations have separate sitting areas and are furnished with twin sofa beds and day beds. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 42-inch LCD televisions come with premium cable channels and Netflix. Microwaves and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
TV
Map of Winston-Salem, NC
Available Rooms
Studio, 2 Queen Beds, Non Smoking
2 Queen • 420 ft²
Sleeps 5
+
You'll be directed to Expedia.com for availability & pricing
Studio, 1 King Bed, Non Smoking
1 King • 410 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Studio, 2 Queen Beds (Mobility/Hearing Accessible, Tub)
2 Queen
Sleeps 5
+
You'll be directed to Expedia.com for availability & pricing
Studio, 2 Queen Beds (Hearing Accessible)
2 Queen
Sleeps 5
+
You'll be directed to Expedia.com for availability & pricing
Studio, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)
2 Queen
Sleeps 5
+
You'll be directed to Expedia.com for availability & pricing
$$$$
Ratings and reviews
3.0 / 10.0
The place is old and dated.
4.0 / 10.0
The hotel lobby is very clean and smells wonderful. The staff was very nice and when I had an issue with a light it was fixed immediately. The room smelled musty and the air conditioning made it smell even worse. There was some mold-like stuff in the corners of the shower. The breakfast was more than enough for anyone and the area was kept super clean. A lot of choices from fruit to yogurt to cereal, oatmeal, eggs, sausage, breakfast sandwiches, waffles. Would I stay again? Maybe.
4.0 / 10.0
Room was very nice. We unfortunately had a child running around above our room, constantly. Called the front desk and it seemed to take a long time to stop, if in fact it did, as we had to go out.
8.0 / 10.0
Everything was very nice. The only thing - the refrigerator wasn't very cold.
2.0 / 10.0
Room # 117: Lights did not work, large red stain on carpet, worn through furniture. Ground floor did not feel safe as there was a screw in the window track that was not fastened all the way. When requested alternative room on higher floor for safety front desk staff said “no,” that the cleaning staff was really slow, and we would have at least a two hour wait.
5.0 / 10.0
We came for one night. The room was clean and the staff was very helpful.
8.0 / 10.0
Very clean
10.0 / 10.0
Enjoyed my stay
4.0 / 10.0
It was a very nice and clean place our families only complaint would be that the pool was smaller than expected for a Marriott and there was a no hot tub but great place!
10.0 / 10.0
Breakfast area was small and crowded
4.0 / 10.0
I always request high floor so I do not have to deal with a lot of noise. Well, I was unable to stay on a high floor during my stay because my I arrived in my room (initially on the 3rd floor), I could tell the bedding had not been changed on one of the beds. I definitely was not going to have myself nor my child sleep on USED bedding. Vanessa, at the front tried to accommodate me by then sending me to a room on the first floor (which had an awful..funny smell) and the second floor. This room was better and the bedding and towels were clean. I really appreciate SpringHill having quiet hours from 10-6. Unfortunately, at 6:03, I fist stomping. How and why someone is continuously walking in a room for over an hour and a half IDK. I tried to rest especially since I had to work that afternoon but it was not happening. I know hotel staff can’t control the noise level however, this is exactly why I request rooms on the high floor. Maybe I would’ve been able to get some rest. I ended up checking out before 8:00, not being able to enjoy my full time and I don’t appreciate that AT ALL.
10.0 / 10.0
Enjoyed our stay.
10.0 / 10.0
Great condition
10.0 / 10.0
No issues with our stay, would stay here again.
10.0 / 10.0
Close to everything, easy check in and check out. Room was very spacious and clean.
8.0 / 10.0
Great staff very clean great value bed lumpy and very uncomfortable
8.0 / 10.0
It was very nice and the area was quiet.
5.0 / 10.0
Check-in was quick and easy. They were very polite, and rooms were very clean and comfy.
8.0 / 10.0
I love Springhill Suites, but this property was a little run down. Our shower had pink mildew in the tub and also the shower curtain. Besides that, the
room was super clean. It was disappointing to know that the hotel that I expect to be great was not.
10.0 / 10.0
Great place, would stay again for sure
8.0 / 10.0
This is a good place to stay if you are in and out in a few days. The area does have many shopping and restaurant options. It is one of the places I like to stay at when traveling for work
8.0 / 10.0
Lovely area, shopping easy access to highway
10.0 / 10.0
The staff and management were extremely helpful and accommodating especially the two lovely front desk ladies.They went above and beyond what I have seen even the Hilton chain do, in all my experience traveling.
The facility was neat and tidy. The rooms were spacious and clean. There was a relatively large free breakfast as well, which remained well stocked.
I will absolutely be booking here again!
5.0 / 10.0
The pool was very cloudy, you couldn't see your feet in the 4ft deep section. We made everyone get out and shower off since the chemicals were obviously very off.
The extra pillow and sheet in our room smelled very strongly of skunk.
5.0 / 10.0
Room was great. Very clean and spacious.
8.0 / 10.0
convenient to what I wanted to do
5.0 / 10.0
Very clean, lots of room in our 2 queen suite, friendly staff, quiet and comfy. Favorite hotel of our cross country road trip!
10.0 / 10.0
Easy parking, close to the town center.
6.0 / 10.0
Decent. There is not anything to brag about but for the most part, it was okay. Average for most aspects; cleanliness, staff, it was pretty noisy and the refrig was not working properly, the dryer in the laundry area did not work, long response time to complaints.
10.0 / 10.0
Very nice hotel
5.0 / 10.0
Only complaint of the room was the stains on the couch. I would not have expected that from this level of a hotel.
The young women who checked me in was great. I had forgotten my laptop power cord and had to finish some work. I went down to ask her if she could help… and she did not stop looking till she found one that fit! Saved my night!! 😊
10.0 / 10.0
Very nice location! Checking in was a breeze!
10.0 / 10.0
Very nice enployees
8.0 / 10.0
My stay was pleasurable. I felt safe. Staff was very nice and informative.
8.0 / 10.0
Our bath tub wasn’t clean. When we arrive.
10.0 / 10.0
Clean nice room.
10.0 / 10.0
Very nice.
5.0 / 10.0
Very clean, hot breakfast and staff was very friendly!
10.0 / 10.0
The staff at the hotel was wonderful and very hospitable. I will definitely stay here again.
10.0 / 10.0
Close to the restaurants and stores. Hotel is very clean. Beds are very comfortable. Rooms are attractive.
FAQs
How much does this hotel cost compared to others in Winston-Salem?
The average price for a rental in Winston-Salem is $139 per night. This rental is $25 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Springhill Suites by Marriott Winston-Salem Hanes Mall. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Springhill Suites by Marriott Winston-Salem Hanes Mall. Enjoy the water!
Is Springhill Suites by Marriott Winston-Salem Hanes Mall pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Springhill Suites by Marriott Winston-Salem Hanes Mall?
We found 7 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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