Rixos Almaty Hotel

Premium bedding, down comforters, minibar, in-room safe

4.4 / 5.0

Excellent(154 Ratings)

Hotel in Almaty

5-Star Hotel

Reasons to book

Top-tier experienceOne of the higher cost properties in the area

Includes essentialsGarden, Pool, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Luxury Almaty hotel in Almaly District with a full-service spa
This hotel features a full-service spa, an indoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite.
Rixos Almaty Hotel offers 237 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. A pillow menu is available. 43-inch Smart televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

Gym or Fitness Center

Garden

Map of Almaty

Nearby attractions

Abay Kunanbaev Monument

1.3 mi

Available Rooms

Deluxe Room, 1 King Bed, City View

1 King • 344 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Deluxe Room, 2 Twin Beds, City View

2 Single • 344 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Deluxe Room, 1 King Bed, Park View

1 King • 344 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Deluxe Room, 2 Twin Beds, Park View

2 Single • 344 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Premium Room, 1 King Bed, City View

1 King • 344 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

$$$$

Rixos Almaty Hotel

$$$$

4.4 / 5.0

Excellent(154 Ratings)

Hotel in Almaty

5-Star Hotel

Reasons to book

Top-tier experienceOne of the higher cost properties in the area

Includes essentialsGarden, Pool, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

An indoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

Gym or Fitness Center

Garden

Map of Almaty

Nearby attractions

Abay Kunanbaev Monument

1.3 mi

Available Rooms

Deluxe Room, 1 King Bed, City View

1 King • 344 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Deluxe Room, 2 Twin Beds, City View

2 Single • 344 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Deluxe Room, 1 King Bed, Park View

1 King • 344 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Deluxe Room, 2 Twin Beds, Park View

2 Single • 344 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Premium Room, 1 King Bed, City View

1 King • 344 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Ratings and reviews

4.4 / 5.0

Excellent(154 Ratings)

1.0 / 5.0

Sep 2024

I don't understand why they charge the amount they do for a night. The hotel rooms are old, smelling, towels look like a floor cloth. Bed linen is so cheap. Staff is just ok. 400 euros per night for this? Disappointed

4.0 / 5.0

Sep 2024

We enjoy our stay!

5.0 / 5.0

Jun 2024

The lobby is absolutely stunning! The hotel has great room service, spacious rooms, easy to walk to popular locations from, and a very good stay in general. The staff was exemplary.

5.0 / 5.0

Feb 2024

The staff were very attentive and professional. The condition of the property and rooms was excellent. We also really enjoyed the quality and selection of the breakfast. I would stay here again.

2.5 / 5.0

Sep 2023

Great hotel in a very convenient location, will definitely stay there again

0.5 / 5.0

Sep 2023

I got severe food poisoning from breakfast. The food was Luke warm rather than hot (chicken, sausages etc) I suggest that the hotel focuses on ensuring the food temperatures are correct as I was severely ill from this

5.0 / 5.0

Sep 2023

Stayed here twice, bookending a week-long hiking trip in SE Kazakhstan. A new, fully appointed hotel-a little further from the city center than the big Soviet-era hotels, but still within easy walking distance from most major city attractions. Hotel was very accommodating for me around very early arrival and very late departure times.

3.0 / 5.0

Aug 2023

This hotel is 5 stars in name only. The hard product and service are 3 stars at best. While the lobby is opulent, the standard rooms are dated and in dire need of a remodel. The room assigned to me had stained carpets. The mattress was too firm, and the top bed sheet had small holes on it. Upon arrival at 4:00AM, no one from the bell desk staff offered to assist me with my luggage even though there were several of them just milling around by the entrance. If you order room service, you had to pay for your items at the time of delivery (no room charge!). On a positive note, my orders were delivered to me exactly within 30 minutes as promised. The friendliness and professionalism of the staff were inconsistent. Some were outstanding and others did not want to be bothered.

1.5 / 5.0

Jul 2023

Check in only at 2.00 pm Long waiting time Rooms old. Need refreshment

4.0 / 5.0

Feb 2023

Rooms require renovation but overall it’s a good option in a comfortable location

5.0 / 5.0

Jan 2023

Good

5.0 / 5.0

Jan 2023

Located within walking distance (20 min) or a short taxi ride from The Baluan Sholak Palace of Culture and Sport. Excellent breakfast buffet every morning. Thanks to the staff at reception for helping book a last minute taxi to the airport early in the morning which arrived in no time. Recommend using their pick up service too. Best to have them give passengers arriving 30 extra minutes to deal with luggage, immigration.

0.5 / 5.0

Dec 2022

I’ve stayed many times at the Rixos and this was by far the worst stay. I’ll start with the positive which was the Spa. The negatives 5 emails and 2 phone calls to arrange airport pickup. Arrived at 18.00 to be told the room was not ready. Ordered room service. After 90 minutes it didn’t arrive so I cancelled. No towels left after housekeeping. Had to go and find the housekeeping staff to get staff. Requested hotel car to the airport only to be told they had none available and offered no alternative. For a 5 star hotel this is completely unacceptable.

1.5 / 5.0

Dec 2022

I arrived very early, due to early flights. They weren't at all accommodating. I tried to explain that I spent 30+ hours in airplanes and airports, and needed rest very badly. They said they had room available but couldn't let me check in until the official check in time. I get it when they are fully booked, but that wasn't the case. If you're in the hospitality business, it's often appreciated by customers when the hotel is more welcoming and accommodating, especially a highly-rated hotel. I spent 5 hours in the lobby, waiting. Unacceptable!! I travel a lot, and in most cases when my flights arrive early, hotels don't make me wait and feed me their "policy" excuse. They just accommodate. I didn't get a warm welcome at Rixos.

4.0 / 5.0

Oct 2022

Very clean, very secure. The pool area was really nice. There was an annoying computer Ordered room service several times and it was also really good. Taxis in and out of the property was very easy.

4.0 / 5.0

May 2022

Very nice hotel. Very clean and nice inside. Didn't like the staff at the reception at check-in.

3.0 / 5.0

Apr 2022

The property was alright, lobby was fantastic, coffee and water are extremely expensive. Cigar lounge was nice. Breakfast was not good example: watery scrambled eggs.

1.5 / 5.0

Apr 2022

The property was alright, lobby was fantastic, coffee and water are extremely expensive. Cigar lounge was nice. Breakfast was not good example: watery scrambled eggs.

5.0 / 5.0

Mar 2022

Great location. Easily walk to restaurants and parks. Staff is very friendly and helpful.

2.5 / 5.0

Nov 2021

Hotel was great, just that room temperature controller didn’t worked and although told them several times they didn’t arranged.

1.3 / 5.0

Nov 2021

Hotel was great, just that room temperature controller didn’t worked and although told them several times they didn’t arranged.

1.0 / 5.0

Oct 2021

A nice stay. Slightly dated but overall comfortable.

2.0 / 5.0

Oct 2021

A nice stay. Slightly dated but overall comfortable.

3.0 / 5.0

Oct 2021

Room so cold

2.0 / 5.0

Jun 2021

Great place to stay in Almaty and the staff are amazing. Highly recommend. It’s close to many shops , beautiful parks and restaurants. Everything was in walking distance for us. This was our second visit in two months…we loved it so much!

2.0 / 5.0

May 2021

Close to everything

2.5 / 5.0

Feb 2020

Fancy hotel with luxurous interiors. Breakfast is good, some Kazakh dishes and specialities are available. The room is spacy and comfortable. SPA zone was very pleasant and quite big, The only thing is the water temperature in the pool which might be higher. Reasonable choice for business travellers.

1.3 / 5.0

Oct 2019

Beautiful hotel and very friendly staff. They made my first visit to Almaty wonderful!

2.5 / 5.0

Oct 2019

Beautiful hotel and very friendly staff. They made my first visit to Almaty wonderful!

2.0 / 5.0

May 2019

Hotels.com sold me hotel with spa coupon, in the Hotel they have no idea for that and i pay full.

1.0 / 5.0

Feb 2019

Disappointing! First off, when you pay $250+ per night, you'd expect a normal mattress to sleep on. Mine was curved/concave on one side but flat on the other, leading to a not-so-pleasant sleep. This was the case in two different rooms, so I didn't expect any better by changing a third time. Food is good but rather overpriced. Lastly, most disappointingly, I checked out in the morning to go snowboarding, after which I wanted to use their sauna and fitness facilities (while waiting for my evening flight) but their rule is after you check out, you cannot use their facilities any more unless you pay ~$50 USD. After paying close to $800 USD for three nights, this is a bit ridiculous. Every other top hotel usually let's their guests use their facilities on the day of their check out if they have to wait for a flight. Overall disappointed in these three aspects, wouldn't return unless they replace their mattresses and allow guests to use their facilities on check out day without an extra fee.

0.8 / 5.0

Feb 2019

1.5 / 5.0

Feb 2019

Stayed here for a business trip. The breakfasts in the morning were excellent. The hotel is lovely and in a safe and well-located area.

1.5 / 5.0

Nov 2018

Just Beautiful! Wonderful rooms, facilities, and spa!

1.3 / 5.0

Oct 2018

Great hotel, luxurious inside, good service except for check out with Aktoty (quite rude staff actually). Nice amenities like the pool and gym. Main issue: mattress in room very old and not comfortable for such a luxury hotel. Expected better.

1.3 / 5.0

Oct 2018

1.3 / 5.0

Sep 2018

Very comfy, super staff, great breakfast.

1.3 / 5.0

Sep 2018

very good

2.5 / 5.0

Aug 2017

First Class hotel in the middle of a third world country - people of Kazakhstan are VERY WARM and gracious. Perfect experience.

2.0 / 5.0

Jul 2017

Unfortunately hotel swimming pool was out of commission during our stay and no alternative arrangements were made for us to use a neighbouring hotels pool facilities.Food good staff courteous. Location good

FAQs

How much does this hotel cost compared to others in Almaty?

The average price for a rental in Almaty is $39 per night. This rental is $315 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Rixos Almaty Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Rixos Almaty Hotel. Enjoy the water!

Is Rixos Almaty Hotel pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Rixos Almaty Hotel?

We found 10 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.

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Rixos Almaty Hotel

Hotel in Almaty

Reasons to book

About this hotel

Amenities

Map of Almaty

Nearby attractions

Available Rooms

Deluxe Room, 1 King Bed, City View

Deluxe Room, 2 Twin Beds, City View

Deluxe Room, 1 King Bed, Park View

Deluxe Room, 2 Twin Beds, Park View

Premium Room, 1 King Bed, City View

Rixos Almaty Hotel

Hotel in Almaty

Reasons to book

About this hotel

Amenities

Map of Almaty

Nearby attractions

Available Rooms

Deluxe Room, 1 King Bed, City View

Deluxe Room, 2 Twin Beds, City View

Deluxe Room, 1 King Bed, Park View

Deluxe Room, 2 Twin Beds, Park View

Premium Room, 1 King Bed, City View

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Almaty?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Rixos Almaty Hotel pet friendly?

What amenities are available at Rixos Almaty Hotel?

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