Kempinski Hotel Hangzhou

1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 King Bed, City View (Junior Suite) | 1 bedroom, premium bedding, minibar, in-room safe

9.2 / 10.0

Outstanding(25 Ratings)

Hotel in Hangzhou

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Includes essentialsGarden, Pool, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Luxury hotel with 3 restaurants connected to a shopping center in Hangzhou
Along with 3 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a health club, and a snack bar/deli.
Kempinski Hotel Hangzhou offers 326 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Hangzhou hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

Amenities

Pool

Air conditioner

Internet / Wifi

Parking

Laundry

Hot tub or spa

Gym or Fitness Center

Garden

Map of Hangzhou

Nearby attractions

Orioles Singing in the Willows

4.6 mi

西湖十景

4.1 mi

Available Rooms

Deluxe Room, 1 King Bed, Multiple View (Executive King Room)

1 King • 452 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Deluxe Room, 2 Twin Beds, River View (Executive Twin Room)

2 Single • 495 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Suite, 1 King Bed, City View (Junior Suite)

1 King • 570 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Superior Room, 1 King Bed, River View (Grand Canal View King Room)

1 King • 452 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Superior Room, 2 Twin Beds, River View (Grand Canal View Twin Room)

2 Single • 495 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

$$$$

Kempinski Hotel Hangzhou

$$$$

9.2 / 10.0

Outstanding(25 Ratings)

Hotel in Hangzhou

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Includes essentialsGarden, Pool, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

Amenities

Pool

Air conditioner

Internet / Wifi

Parking

Laundry

Hot tub or spa

Gym or Fitness Center

Garden

Map of Hangzhou

Nearby attractions

Orioles Singing in the Willows

4.6 mi

西湖十景

4.1 mi

Available Rooms

Deluxe Room, 1 King Bed, Multiple View (Executive King Room)

1 King • 452 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Deluxe Room, 2 Twin Beds, River View (Executive Twin Room)

2 Single • 495 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Suite, 1 King Bed, City View (Junior Suite)

1 King • 570 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Superior Room, 1 King Bed, River View (Grand Canal View King Room)

1 King • 452 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Superior Room, 2 Twin Beds, River View (Grand Canal View Twin Room)

2 Single • 495 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Ratings and reviews

9.2 / 10.0

Outstanding(25 Ratings)

5.0 / 10.0

Nov 2024

Wonderful hotel everything in top notch condition brand new highly recommend. Bellboy Yann was very helpful and friendly

4.0 / 10.0

Nov 2024

3 days stayed in this hotel. Concierge Mr Yann who helps me booked train ticket since I am a foreigner. Yann is very helpful. He helps me buy train ticket, reminding me to be on time before train departure and ensure I arrive safely and without any issue. He really care about his hotel guest. I really impress with his attitude and service. Will recommend this hotel

10.0 / 10.0

Oct 2023

Great Location as it is next to the shopping center. The canal can be seen from the room. The big windows make the room bright and pleasant.

4.0 / 10.0

Jul 2021

Hotel feels new and clean. Gym, pool, and food definite highlights. Buffet, German, Chinese restaurants all worth it. Rooms are ok. Executive Suite is large but lacks detail and warmth. Regular king room has a strange layout with the bathroom sink and mirror in the entranceway. All in all a decent and relaxing stay at this property.

2.0 / 10.0

Jul 2021

2.5 / 10.0

Jan 2021

Wonderful hotel. Friendly staff, great facilities like a great German cafe and restaurant, pretty nice afternoon tea (setting and service is great, but food quality could be slightly better), and great pool and huge jacuzzi (but a swimming hat is non negotiable). Location isn't great for west lake but if you know how to order taxis and avoid rush hour it's fine to get around. Some nice restaurants in the next door shopping mall like a Vietnamese and there's a blue frog too. The breakfast buffet was wide ranging and pretty good, but the quality of most things wasnt up to true 5 star level. I personally found the bed too hard, but after mentioning this they put a second mattress topper on it and I was fine after that.A final negative is there is a bit of a dodgy smell from the toilet. But the electronic bidet somewhat makes up for that!Overall I'd recommend this place though and would return.

5.0 / 10.0

Jan 2021

Wonderful hotel. Friendly staff, great facilities like a great German cafe and restaurant, pretty nice afternoon tea (setting and service is great, but food quality could be slightly better), and great pool and huge jacuzzi (but a swimming hat is non negotiable). Location isn't great for west lake but if you know how to order taxis and avoid rush hour it's fine to get around. Some nice restaurants in the next door shopping mall like a Vietnamese and there's a blue frog too. The breakfast buffet was wide ranging and pretty good, but the quality of most things wasnt up to true 5 star level. I personally found the bed too hard, but after mentioning this they put a second mattress topper on it and I was fine after that. A final negative is there is a bit of a dodgy smell from the toilet. But the electronic bidet somewhat makes up for that! Overall I'd recommend this place though and would return.

5.0 / 10.0

Nov 2019

Brand new hotel with very tasteful decoration. Staff are friendly but some definitely require more training. As the hotel is new and probably so as the staff, given them more time, they should be great. Room is comfortable with camel view; however, the design of it is probably only for couple as the bath tub is right in the center of the room with no partition. The shopping mall is right next to hotel, so if you don’t want hotel food, there are plenty of choices. The room service food; however, is below standard. Definitely need great imporovement in this area.

2.5 / 10.0

Nov 2019

Brand new hotel with very tasteful decoration. Staff are friendly but some definitely require more training. As the hotel is new and probably so as the staff, given them more time, they should be great.Room is comfortable with camel view; however, the design of it is probably only for couple as the bath tub is right in the center of the room with no partition. The shopping mall is right next to hotel, so if you don’t want hotel food, there are plenty of choices. The room service food; however, is below standard. Definitely need great imporovement in this area.

8.0 / 10.0

Jul 2019

Overall decoration is chic and room is spacious, with view of the canal, staff is helpful, buffet breadfast is great! The disadvantage is not all the facilities available, e.g. swimming pool

FAQs

How much does this hotel cost compared to others in Hangzhou?

The average price for a rental in Hangzhou is $39 per night. This rental is $97 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Kempinski Hotel Hangzhou. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Kempinski Hotel Hangzhou. Enjoy the water!

Is Kempinski Hotel Hangzhou pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Kempinski Hotel Hangzhou?

We found 9 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.

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Kempinski Hotel Hangzhou

Hotel in Hangzhou

Reasons to book

About this hotel

Amenities

Map of Hangzhou

Nearby attractions

Available Rooms

Deluxe Room, 1 King Bed, Multiple View (Executive King Room)

Deluxe Room, 2 Twin Beds, River View (Executive Twin Room)

Suite, 1 King Bed, City View (Junior Suite)

Superior Room, 1 King Bed, River View (Grand Canal View King Room)

Superior Room, 2 Twin Beds, River View (Grand Canal View Twin Room)

Kempinski Hotel Hangzhou

Hotel in Hangzhou

Reasons to book

About this hotel

Amenities

Map of Hangzhou

Nearby attractions

Available Rooms

Deluxe Room, 1 King Bed, Multiple View (Executive King Room)

Deluxe Room, 2 Twin Beds, River View (Executive Twin Room)

Suite, 1 King Bed, City View (Junior Suite)

Superior Room, 1 King Bed, River View (Grand Canal View King Room)

Superior Room, 2 Twin Beds, River View (Grand Canal View Twin Room)

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Hangzhou?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Kempinski Hotel Hangzhou pet friendly?

What amenities are available at Kempinski Hotel Hangzhou?

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