Shangri-La Hangzhou - The back garden of West Lake

4.0

Good(92 Reviews)

Hotel in Hangzhou

5-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Top-tier experienceOne of the higher cost properties in the area

Includes essentialsGarden, Kitchen or Kitchenette, Air conditioner and more

About this hotel

Standing on the beautiful shore of Hangzhou's West Lake, the luxurious Shangri-La Hotel occupies 40 acres of rolling hills and lush greenery. It offers 3 dining options. The hotel is covered with 5G network signals.

Amenities

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Map of Hangzhou

Nearby attractions

Orioles Singing in the Willows

1.5 mi

西湖十景

0.6 mi

Available Rooms

Hill view King Bed Room

1 King • 387 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Lakeside King Bed Room

1 King • 387 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Horizon Hillview King Bed Room

1 King • 387 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Lakeside Twin Bed Room

2 Single • 387 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Horizion Hillview Twin Bed Room

2 Single • 387 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

$$$$

Shangri-La Hangzhou - The back garden of West Lake

$$$$

4.0

Good(92 Reviews)

Hotel in Hangzhou

5-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Top-tier experienceOne of the higher cost properties in the area

Includes essentialsGarden, Kitchen or Kitchenette, Air conditioner and more

About this hotel

Amenities

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Map of Hangzhou

Nearby attractions

Orioles Singing in the Willows

1.5 mi

西湖十景

0.6 mi

Available Rooms

Hill view King Bed Room

1 King • 387 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Lakeside King Bed Room

1 King • 387 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Horizon Hillview King Bed Room

1 King • 387 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Lakeside Twin Bed Room

2 Single • 387 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Horizion Hillview Twin Bed Room

2 Single • 387 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Reviews

4.0

Good(92 Reviews)

100% verified reviews

5.0

Jul 2023

Exceptional

View, room, service,

4.0

Apr 2023

Very good

staff very friendly

4.0

Apr 2023

good free breakfast

very good location

the room is basic

5.0

Mar 2023

Fantastic experience

From General Manager to Reception and Service staff, I have seldom had a hotel with so nice and friendly employees. The location directly at the West Lake in Hangzhou is classic. Breakfast on the terrace with lake view is incomparable.

5.0

Feb 2023

Exceptional

Great location right across the West Lake and next to the Yue Fei Temple, as well as some nice little restaurants and convenience stores. This hotel is a bit old but still very clean, the service is also perfect, if you need something the staff was really helpful. We also really loved the lunch buffet (which you have to purchase separately).

3.5

Sep 2022

fair

location

swimming pool out of service since July 2022 should be said at the reservation

4.5

Sep 2022

Great choice for a stay with kids

Very baby friendly, Good food and drinks, Fantastic location

No swimming pool

4.5

Sep 2022

Fantastic experience

Very friendly stuff speaking good English. Our little baby was very happy with toys and tent they brought in the room. Good dinners.

No swimming pool

3.5

Aug 2022

Beautiful hotel right by the lake, with excellent attentive staff.

The location was excellent, a minute away from the lake. The room was very clean and staff incredibly friendly and helpful.

The breakfast was extensive but the hot items, such as eggs, sausages, beans etc. were left out in open dishes so everything was cold. At the time of staying the pool was also closed which I was not aware of beforehand.

5.0

Jun 2022

Exceptional

thans to grace managers

4.5

Feb 2022

Superb

Location is great and convenient to visit the West Lake. Staff at the reception is friendly and helpful.

Trafic is a little bit crazy for the weekends. But it does not hurt for people who like going around just by foot.

2.0

Oct 2021

Disappointing

Proximity to the lake

Room carpets were smelling. I had to spend most of my time outside my room.

0.5

Jul 2021

Poor and disappointing. Three star Hotel at best!

Location was good.

The hotel is very dated and it appears that the rooms haven’t been touched since the 1980’s.Even though there impressive pictures of international dignitaries this isn’t reflected in the poor facilities. I was gravely disappointed as the Shangri La is one of my favourite hotels. But the one at Westlake very disappointing. I left after a few hours. The hotel is below its normal standard and is Three Star at best. No value for money.

3.0

May 2021

Excellent location, old infrastructure

Wonderful location directly at West lake; friendly owner and staff

Very mediocre food; old rooms and gym; no notice on website that pool is under renovation ( important criterion with kids!) Lives off old glamour and location but in dire need for renovation. Overpriced.

4.0

Mar 2021

Very good

great location, older facilities. otherwise everything is good.

3.5

Mar 2021

Nice hotel in perfect location

The location just in front of the West Lake! Very friendly stuff with children and adults ;) for the room service, the person came to our room to double check if the order was well understood and they gave us a good recommendation for a westerner restaurant outside the hotel.

The hotel is a little bit oldish but it’s ok. The kids were definitely disappointed with the swimming pool closed for the maintenance :/

3.5

Feb 2021

Good

The staff were friendly, eager to please and some of the best service I have ever had.

The decor was a little old and tired. The room, though not cold was not warm. The spa was closed due to the time of the day. The breakfast was ok at best.

FAQs

How much does this hotel cost compared to others in Hangzhou?

The average price for a rental in Hangzhou is $39 per night. This rental is $104 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Shangri-La Hangzhou - The back garden of West Lake. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Shangri-La Hangzhou - The back garden of West Lake pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Shangri-La Hangzhou - The back garden of West Lake?

We found 13 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, smoking allowed, and parking.

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4.7

Outstanding(91 Reviews)

Four Seasons Hotel Hangzhou at West Lake

Shangri-La Hangzhou - The back garden of West Lake

Hotel in Hangzhou

Reasons to book

About this hotel

Amenities

Map of Hangzhou

Nearby attractions

Available Rooms

Hill view King Bed Room

Lakeside King Bed Room

Horizon Hillview King Bed Room

Lakeside Twin Bed Room

Horizion Hillview Twin Bed Room

Shangri-La Hangzhou - The back garden of West Lake

Hotel in Hangzhou

Reasons to book

About this hotel

Amenities

Map of Hangzhou

Nearby attractions

Available Rooms

Hill view King Bed Room

Lakeside King Bed Room

Horizon Hillview King Bed Room

Lakeside Twin Bed Room

Horizion Hillview Twin Bed Room

Reviews

FAQs

How much does this hotel cost compared to others in Hangzhou?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Shangri-La Hangzhou - The back garden of West Lake pet friendly?

What amenities are available at Shangri-La Hangzhou - The back garden of West Lake?

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