Hilton Cancun, an All-Inclusive Resort
All inclusive resort in State of Quintana Roo
1 king bed
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceOne of the higher cost properties in the area
Includes essentialsGarden, Pool, Air conditioner and more
About this all inclusive resort
Luxury property on the beach, with 2 outdoor pools
At Hilton Cancun, an All-Inclusive Resort, you can relax at one of the 2 outdoor swimming pools, play on the private sand beach, or spend the day at a complimentary water park.
Hilton Cancun, an All-Inclusive Resort offers 714 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. This Cancun property provides complimentary wireless Internet access. Bathrooms include bathrobes and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Rollaway/extra beds (complimentary) are also available.
A private beach, complimentary bicycles, and a complimentary water park with waterslides are featured at the property. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a steam room and a fitness center.
At Hilton Cancun, an All-Inclusive Resort, you can relax at one of the 2 outdoor swimming pools, play on the private sand beach, or spend the day at a complimentary water park.
Hilton Cancun, an All-Inclusive Resort offers 714 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. This Cancun property provides complimentary wireless Internet access. Bathrooms include bathrobes and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Rollaway/extra beds (complimentary) are also available.
A private beach, complimentary bicycles, and a complimentary water park with waterslides are featured at the property. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a steam room and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
Balcony or Patio
Hot tub or spa
Gym or Fitness Center
Garden
Map of State of Quintana Roo
Available Rooms
Deluxe Suite, 1 King Bed, Ocean View
1 King • 860 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Room, 1 King Bed, Ocean View
1 King • 430 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Room, 2 Queen Beds, Ocean View
2 Queen • 430 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Room, 1 King Bed, Ocean View, Corner
1 King • 430 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Room, 2 Queen Beds, Ocean View, Corner
2 Queen • 430 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
$$$$
Ratings and reviews
4.0 / 10.0
The resort had very good amenities, minus maybe a tennis court. The staff were very friendly and helpful. The condition of the property was fairly new. Lots of good food options...make your reservations as early as possible. Would definitely visit again.
4.0 / 10.0
It’s our second time staying here. Overall wonderful hotel. Alexis at the maxal restaurant was exceptional. I’ve never met anyone so attentive and courteous 👍👍👍
10.0 / 10.0
Excellent staff!! The main pool was a little too warm and the pool was cloudy. The pool bartenders were excellent. The hotel lobby could have used one or two more, as it was always packed. The beach Does not have the prettiest water. This is the first time I’ve been to Cancun and stayed where the water was not that crystal clear pretty blue. The hotel was beautiful though!
6.0 / 10.0
How they charged us for dinner when listed as all inclusive.
10.0 / 10.0
One of the best hotels, the food is actually good, the restaurant staff is helpful and nice, the beach was calm and beautiful with two outdoor pools, drinks plentiful and tasty. Reception staff in some cases was the only downside, not very friendly as if it was a huge burden to answer a few questions. Definitely would return here again. FYI the hotel is not near Cancun hotel zone.
2.0 / 10.0
I was standing & waiting get a drink 5 mins. I was never asked if they can help me.
I got food poisoning the very first day.i was in bed for the entire trip.
I had to have the doctor come to my room. I did not get to enjoy this trip.
10.0 / 10.0
would totally recommend hotel to everyone! and most definitely wanting to return with my family!
10.0 / 10.0
I have had the pleasure of visiting one of the finest establishments, characterized by its exceptional cleanliness and the impeccable service the entire hotel staff provides. Having a transportation service to and from the airport would be nice.
10.0 / 10.0
The entire staff from the bellboys, reception (check-in), concierge, hostess, restaurant managers, waiters, chefs, food and drink service manager, bartenders, shops attendants, cleaning crew and pool staff were fantastic. My wife have gluten allergy and the restaurants took care of her in a very impressive manner. The coffee shop ordered gluten free items for her that were even transported separate from the regular order. We are definitely returning next year.
10.0 / 10.0
The hotel was very good, restaurants was excellent, pool was good
10.0 / 10.0
Everything was outstanding from front desk to the restaurant and how can I forget pedrito who took care of us at the pool area was very attentive and helpful
He made our stay more enjoyable.
10.0 / 10.0
Great location good service amazing staffing
10.0 / 10.0
Beautiful place! Had the best time! Would definitely go again!
8.0 / 10.0
Large property. Short stay but beautiful views and food was food
10.0 / 10.0
Excelent Place
10.0 / 10.0
Awesome Hilton property. Went in August 2024. Clean, well kept, new. Saw 2 insects in 7 days. Good food options, very safe and kid friendly. 10/10 experience.
10.0 / 10.0
Excellent resort!
10.0 / 10.0
H
10.0 / 10.0
Pedro is the best waiter ever and the entertainment staff
4.0 / 10.0
Food is terrible. This is not Cancun, Cancun is 40 minutes away.
10.0 / 10.0
I stayed at this resort for seven days and had an amazing experience. The staff were exceptionally friendly and welcoming, and the food was consistently delicious. The resort also offered a variety of fun activities throughout each day, ensuring there was always something enjoyable to do. I would highly recommend this place to anyone looking for a memorable vacation. A perfect getaway!
10.0 / 10.0
Very clean
10.0 / 10.0
I spent 3 nights with my family at the Hilton Cancun all inclusive, and our overall experience was phenomenal. I upgraded to a suite on the 7th floor with a beach view and a wrap around balcony with a pool view; it was big and beautiful and the kids loved it. Room service prepared and delivered 3 meals(pasta, a burger and a sandwich) in 30 minutes at 200am. The personnel was friendly and professional. The food was excellent at Auma, Maxal; Vela's buffets(breafast and dinner) were varied and outstanding. I wish I had been able to eat one of Vela's lunches. Sunan, the Asian restaurant, was so so. The Azulinda market had good food overall. Their chocolate and strawberry cakes were chewy because they were made with fondant, stay away from those. Their coffee is very good. I was not able to get a reservation for la luce. The Churros were great. It would be a good idea to get there early if you want to book reservations to their best restaurants, otherwise it can get complicated. They have a car rental service and a tour booking service on site and available shuttles to their sister property and the Cancun Airport. Kid's corner had ton of activities for kids including moving nights, spanish classes, face painting and si much more...It is a great place for kids and teens.
All in all, it was an outstanding experience. I will definitely return if I am ever in that area of Cancun.
10.0 / 10.0
Amazing! Staff was very kind and the food was delicious. Property is kept very clean and up to date. Will be booking again!
10.0 / 10.0
Excellent
10.0 / 10.0
Our stay was simply amazing. The food was so delicious. The staff was so polite and always available and ready to help. The rooms were clean and the entire property looked well managed! We loved it! 10/10
10.0 / 10.0
Everything were excellent except for the Asian food at the Asian Restaurant. It was horrible!!! The Service was very poor. The food were terrible. It took 2hrs for my main course to come to me, and the fish was overcooked, chewy and rubbery, it is not fish! The noodle was from INSTANT NOODLE package (cheap). Japanese sushi salad was also with instant noodle! Sushi rolls were mushy-like! The chef should have learned and trained how to cook Chinese or Japanese food before offering to public!
10.0 / 10.0
The perfect resort for families with kids :)
6.0 / 10.0
If they change there staff I will give them a second chance, it is very expensive and the staff it is horrible, there is one of the restaurants that the specialist on meat, any of my nights at the property that was availability , only when I left, that it is ridiculous and I start since I arrived.
10.0 / 10.0
Family friendly
10.0 / 10.0
My family stay at Hilton Cancun 5 days on my vacation, anything was great. Overall perfect place to stay for vacation. This is my first time travel to Cancun, I am skeptical of where’s to stay at Cancun but I’m glad I picked Hilton. I would recommend to all guests
10.0 / 10.0
This was my first time at an all-inclusive resort and I loved it. Staff was very friendly, and the food was good especially for a resort. Will most likely stay here again
10.0 / 10.0
Beautiful property , perfect for families
Food was great 5 star dining
We love it , we’ll be back again soon
8.0 / 10.0
Beautiful property with easy access to the beach. Amazing customer service from all staff. Food really good in the food carts, Mexacaleria, Vela and La Luce.
8.0 / 10.0
Firstly, i have to stress how serviceable, friendly and attentive the staff of the hotel is. There was not a single interaction where i was not greeted sincerely and every time i would ask something they would go above and beyond to meet the request. So Staffing is a 10 out of 10
Now the downside is i was at this property 2 years ago and I noticed some wear of the facilities which they dont seem to pay enough attention or provide proper maintenance.
1. The kids pool had multiple games that just didnt work. The biggest attraction which is the 5 feet tall bucket that gets filled up with water and then drops into the pool hardly had water filling it uo and others just didnt work at all
2. Auma restaurants didn't have air conditioning working at all. So eating there was complicated
3. Overall you could see many air conditioner vents condensating and leaking to the tables
4. The kids pool had mats because the floor got ripped or something
5. One day i noticed the power went off for a few seconds and on that same night the fire alarms falsely triggered 2 times
Many other details which to me in a matter of 2 years are significant because it show lack of proper building maintenance
10.0 / 10.0
Nice hotel , nice food , great times , thanks Hilton !!!
10.0 / 10.0
Very clean, Great and friendly staff! Check in process was a little slow but other than that, everything is exceptional! Food and drinks is the best! I highly recommend this hotel.
8.0 / 10.0
The property is OK, staff attention was great in special in the pool area, one of the server was amazing, in the dinning area, at La Luce rstaurant the waitress went beyond my expectations, also at the Auma Restaurant the attention was great. The only thing I was not confortable at all was the pool, it was super dirty, it needs more clorox, there was mold in between the tiles of it and even the crust from the mold were floating all over the pool, the water was not clear and the sunscreen from peoples body were detected on the water ..!!
6.0 / 10.0
Only had to pools that were small and only kids friendly,not recommended for adults with no small kids.
10.0 / 10.0
this is a great property and hotel, be aware that its not blue water like hotel zone in cancun. other than that everything is awsome
FAQs
How much does this all inclusive resort cost compared to others in State of Quintana Roo?
The average price for a rental in State of Quintana Roo is $162 per night. This rental is $238 above the average.
Is parking included with this all inclusive resort?
Yes, parking is listed as an amenity at Hilton Cancun, an All-Inclusive Resort. For more information, we encourage you to contact the property about where to park.
Is there a pool at this all inclusive resort?
Yes, a swimming pool is available for use at Hilton Cancun, an All-Inclusive Resort. Enjoy the water!
Is Hilton Cancun, an All-Inclusive Resort pet friendly?
Unfortunately, this all inclusive resort is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hilton Cancun, an All-Inclusive Resort?
We found 9 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.
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