Best Western Plus Heritage Inn

Suite, 1 King Bed, Non Smoking, Balcony | Premium bedding, desk, blackout drapes, iron/ironing board

Mini-fridge, microwave, coffee/tea maker

Combined shower/tub, free toiletries, hair dryer, towels

Premium bedding, desk, blackout drapes, iron/ironing board

8.4

Excellent(823 Reviews)

Hotel in Benicia, CA

Reasons to book

Guests love it hereGuests give this property a top rating

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel in Benicia with free breakfast and a fitness center
Along with an outdoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a spa tub, coffee/tea in a common area, and a business center.
Housekeeping is available on request.
Best Western Plus Heritage Inn offers 96 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Benicia hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Hot tub or spa

Gym or Fitness Center

Garden

Map of Benicia, CA

Nearby attractions

Muir Woods National Monument

26.1 mi

Available Rooms

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

2 Queen

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette

2 Queen

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Standard Room, 1 King Bed, Non Smoking, Kitchenette

1 King

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Suite, 1 King Bed, Non Smoking, Balcony

1 King

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

$$$$

Best Western Plus Heritage Inn

$$$$

8.4

Excellent(823 Reviews)

Hotel in Benicia, CA

Reasons to book

Guests love it hereGuests give this property a top rating

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Hot tub or spa

Gym or Fitness Center

Garden

Map of Benicia, CA

Nearby attractions

Muir Woods National Monument

26.1 mi

Available Rooms

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

2 Queen

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette

2 Queen

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Standard Room, 1 King Bed, Non Smoking, Kitchenette

1 King

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Suite, 1 King Bed, Non Smoking, Balcony

1 King

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Reviews

8.4

Excellent(823 Reviews)

5.0

Nov 2024

Nice location

5.0

Sep 2024

Room exceeded our expectations as we have stayed in more expensive rooms at times. It was for an overnighter only but we were totally impressed!

8.0

Sep 2024

Staff was courteous, room was clean and quiet, and I really liked the blackout curtain.

6.0

Sep 2024

Overall nice spot just the pillows were hard as rocks so very difficult to get a full night’s sleep.

10.0

Aug 2024

I liked

10.0

Aug 2024

Nice place.

5.0

Aug 2024

Great location, very clean and comfortable! Would stay again in the area longer than the once night passing through.

2.0

Aug 2024

My husband and I had a very pleasant check-in, we arrived after dinner time. Room was easy accessible and clean, perfect for our needs. We settled in and went to take showers late, around 10pm and found that the shower gel was completely empty (it's the kind that is connected to the wall in the shower since this is California). Obviously didn't want someone coming into our room in the middle of the night to replace the bottle. So no soap for night shower or morning shower (because again, I'm getting ready in my PJ's and don't want someone coming into my room). Horrible night sleep due to bed being super uncomfortable, felt like it was over 5 years old, very lumpy. Breakfast was great, good choices, juice was great, not watered down like most hotels. Waffle machine, fruit, toast, cereal, fig bars, lots of options! Not sure if I would stay here again, but we have family that just moved into town and not many options in Benicia. Would definitely make sure not same room 217 (ADA accessible).

10.0

Aug 2024

Perfect stay

10.0

Jul 2024

Very nice facility

5.0

Jul 2024

Fantastic stay here. Rooms were spotless, breakfast delicious and staff extraordinarily friendly! Would stay there again for sure.

10.0

Jul 2024

This was our second stay. Very clean hotel. Very quiet, easy parking. Very happy, we will see you again!

10.0

Jul 2024

Very friendly, just a mile from attractions, great breakfast.

10.0

Jul 2024

The overall hotel was exceptional""" Friend and knowledge staff that always had a smile and Hello

4.0

Jun 2024

clean and comfortable hotel. location right off the freeway so a bit noisy but very good amenities

4.0

Jun 2024

Our Flt cancelled and they wouldn't refund our money for the one night we had booked. I know they have a 24 hr cancellation policy but they should be flexible and more understanding when things happen.

10.0

May 2024

Nice easy access to freeway and stores. Wonderful staff will stay again next time we visit the area

2.0

May 2024

Hard to find

10.0

May 2024

Safe parking

10.0

Mar 2024

I didn't get his name, but a young man working on floor two outside noticed I wasn't finding my way and asked me if I needed assistance. I agreed, and he literally took control and helped me find my room work out whether it was going to work for me worked with the staff and the main desk to get me set up the room. Then we got all my bags out of my car and into the room. Made sure I was comfortable. He was very nice and helpful and professional. This was my first time traveling along with my Parkinson's disease. Was later that evening when I left my keys in the room, and he quickly politely helped me get in. I appreciate his help too. He was very kind and helpful.

10.0

Mar 2024

Great staff, very friendly, and everything is very clean.. The breakfast was really good.

10.0

Nov 2023

Room was huge. I liked the shower, microwave and king sized bed. We enjoyed the free hot breakfast and coffee. Convenient location and fair price

10.0

Oct 2023

Everything could not have been better.

4.0

Oct 2023

The property was quiet and nice but the rooms smell like urine,

8.0

Oct 2023

Even though there is a smoking area provided. Guest seem to stand right outside the mid entrance area to smoke & talk loudly on phone at all hours of the day & night! And both nights someone sat in their car outside my room playing loud music after 10pm. The best part of the stay was the friendliness of the ladies that clean the rooms! They wished me a good evening or good night.. and asked if I was enjoying my visit.

10.0

Oct 2023

Quiet

3.0

Sep 2023

When we entered our room a strong musty, damp smell was present. We opened the windows, but being that we were on the first floor, we couldn’t leave them open. Three hours into our stay, our air conditioning unit shorted out and wouldn’t restart. We let the front desk know and they said they were going to call a maintenance technician to come and look at the air conditioner. Maintenance never arrived, and we asked to switch to a different room. The front desk attendant agreed to allowing us to switch rooms, but only after we insisted. The hotel is aging and needs a good upgrade and deep cleaning, but the breakfast area was very nice and the grounds were well maintained.

3.0

Jul 2023

I'm sorry to hear that the staff was not as friendly. It can be disappointing when people in customer service roles are not as welcoming or helpful as we would hope. While I can't change the past experience, I can suggest a few possible reasons for their behavior and offer some suggestions for how to address the situation if it happens again: 1. Stress or workload: The staff members may have been dealing with a high volume of customers or personal stress, which can sometimes affect their demeanor. It's important to remember that everyone has bad days. 2. Lack of training: The staff members might not have received proper training on customer service techniques or may not fully understand the importance of being friendly and accommodating. In such cases, their behavior may not be intentional. 3. Miscommunication: There could have been a miscommunication or misunderstanding that led to the staff's unfriendly behavior. It's possible that they didn't realize how they were coming across. If you encounter unfriendly staff in the future, here are a few steps you can take: 1. Stay calm and polite: Although it can be frustrating, it's important to remain calm and polite in your interactions. Being respectful may help defuse the situation and encourage the staff to respond positively. 2. Communicate your concerns: If you feel comfortable doing so, politely express your concerns to the staff or a supervisor. They may not be aware of their behavior and appreciate the feedback.3. S

10.0

Jul 2023

Staff was so nice and courteous, very clean. And the breakfast included was delicious and fully stocked.

10.0

Jul 2023

Overall a pleasant place

10.0

Jun 2023

Everything was great

10.0

Jun 2023

We loved the small perks like specialty coffees water bottle filling stations and great hot breakfast was included. Very nice.

5.0

May 2023

We had a great experience. Clean room, good breakfast, and friendly staff.

8.0

May 2023

You should have rooms for people that are allergic to pets. We both had an allergic reaction because there must have been pets previously in the room. Everything else was good.

3.0

May 2023

Hotel was noisy. There were people running around upstairs and in the hallway all night. Also a lot of freeway noise. I will choose a different place next time.

5.0

May 2023

Very nice large room. very clean. Courteous staff. Highly recommended

8.0

Apr 2023

Friendly professional staff at front desk and in breakfast room

4.0

Apr 2023

I booked this room at this price for two reasons: 1) free breakfast and 2) it stated it had a hot tub or spa. Breakfast was great, they even had an espresso type coffee maker in the lobby 😊. The room was clean and comfortable as well as the hallways and other public areas. But ….. the hot tub was another story all together. The jets did not work and the water was not clean. We notified an employee and she sent a maintenance person to check it out. When he got there he said unfortunately the jets were not working before even checking it out. Mind you I called ahead and asked if the hot tub was working and was told yes indeed it was working. He proceeded to clean the floaters from the water and check the temperature. After he left I went to check it out. It was hot, but the water was still not as clean as I would expect it to be. He cleaned out the floating bugs and leaves with a net but there were still smaller particles floating in the water that a net maybe would not capture. So that makes me think that not only were the jets not working but the filtering system was not working either. Needless to say we did not get to enjoy the hot tub. We could have stayed elsewhere for a less expensive price and not had the use of a hot tub so …..

10.0

Apr 2023

Very nice place, stayed for one night, but the staff was friendly and the room was clean and all that we needed.

10.0

Apr 2023

Stayed one night with my family.The property was very nice and clean. Staff were very friendly.

FAQs

How much does this hotel cost compared to others in Benicia?

The average price for a rental in Benicia is $207 per night. This rental is $65 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Best Western Plus Heritage Inn. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Best Western Plus Heritage Inn. Enjoy the water!

Is Best Western Plus Heritage Inn pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Best Western Plus Heritage Inn?

We found 10 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.

Explore similar vacation rentals in Benicia

Explore all rentals in Benicia

8.2

Excellent(187 Reviews)

Best Western Plus Heritage Inn

Hotel

in Benicia

3star

2 queen beds

Garden · Pool · Pets allowed

Most favorited

The best choice in Benicia for Hotel, for $106 per night for your (business stay, family stay, couples stay, getaway vacation, etc.)

$$$$

Best Western Plus Heritage Inn

Hotel in Benicia, CA

Reasons to book

About this hotel

Amenities

Map of Benicia, CA

Nearby attractions

Available Rooms

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette

Standard Room, 1 King Bed, Non Smoking, Kitchenette

Suite, 1 King Bed, Non Smoking, Balcony

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Best Western Plus Heritage Inn

Hotel in Benicia, CA

Reasons to book

About this hotel

Amenities

Map of Benicia, CA

Nearby attractions

Available Rooms

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette

Standard Room, 1 King Bed, Non Smoking, Kitchenette

Suite, 1 King Bed, Non Smoking, Balcony

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Reviews

FAQs

How much does this hotel cost compared to others in Benicia?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Best Western Plus Heritage Inn pet friendly?

What amenities are available at Best Western Plus Heritage Inn?

Explore similar vacation rentals in Benicia

Benicia travel inspiration

Related vacation destinations

Keep exploring