ANDAZ MAYAKOBA RESORT RIVIERA MAYA, BY HYATT

Premium bedding, free minibar items, in-room safe, iron/ironing board

Suite, Lagoon View | Premium bedding, free minibar items, in-room safe, iron/ironing board

9.4 / 10.0

Outstanding(497 Ratings)

Resort in Playa del Carmen

5-Star Resort

Reasons to book

Guests love it hereGuests give this property a top rating

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this resort

Luxury resort on the beach, with 2 outdoor pools
Spend the day catching some rays at ANDAZ MAYAKOBA RESORT RIVIERA MAYA, BY HYATT's private white sand beach, relaxing by one of the resort's 2 outdoor swimming pools, or pampering yourself at the full-service spa.
Housekeeping is available on request.
ANDAZ MAYAKOBA RESORT RIVIERA MAYA, BY HYATT offers 214 air-conditioned accommodations with iPod docking stations and minibars (stocked with some free items). Beds feature premium bedding. Flat-screen televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

A private beach, a health club, and complimentary bicycles are featured at the resort. 2 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

Garden

Map of Playa del Carmen

Nearby attractions

Available Rooms

Suite, Lagoon View

Beds not specified • 538 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Room, 2 Double Beds, Lagoon View

2 Double • 538 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Room, 1 King Bed, Lagoon View

1 King • 538 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Suite (Beach Area)

Beds not specified • 1292 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Room, 2 Double Beds (Beach Area)

2 Double • 538 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

$$$$

ANDAZ MAYAKOBA RESORT RIVIERA MAYA, BY HYATT

$$$$

9.4 / 10.0

Outstanding(497 Ratings)

Resort in Playa del Carmen

5-Star Resort

Reasons to book

Guests love it hereGuests give this property a top rating

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this resort

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

Garden

Map of Playa del Carmen

Nearby attractions

Available Rooms

Suite, Lagoon View

Beds not specified • 538 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Room, 2 Double Beds, Lagoon View

2 Double • 538 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Room, 1 King Bed, Lagoon View

1 King • 538 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Suite (Beach Area)

Beds not specified • 1292 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Room, 2 Double Beds (Beach Area)

2 Double • 538 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Ratings and reviews

9.4 / 10.0

Outstanding(497 Ratings)

5.0 / 10.0

Dec 2024

I love this hotel and its location. I wish they had better food in room service and the beach restaurant. Overall great experience.

3.0 / 10.0

Nov 2024

Food was really mediocre. Service was average…room was ok! You wouldn’t know that this open was just recently opened. Design of the restaurants were outdated with no attention to design.

10.0 / 10.0

Aug 2024

The hotel is a hidden paradise within a larger complex. We did not have enough time to take advantage of all the amenities. Also it was a rainy day so the options for dinner were limited

10.0 / 10.0

Aug 2024

It is an excellent place for family vacations. The service by employees is exceptional.

6.0 / 10.0

Jul 2024

I payed extra to let my aunt and cousin come in to the property just to pick me up. They always had a problem going thru security even though they should have been on a list.

8.0 / 10.0

Jul 2024

Staff is great Amate restaurant is way overpriced Food options are not great

8.0 / 10.0

Jul 2024

Had a great time at Andaz!

10.0 / 10.0

Jun 2024

The greatest vacation ever

8.0 / 10.0

Apr 2024

10.0 / 10.0

Apr 2024

Alex Flores was particularly amazing. I would definitely come back here. Gladly.

10.0 / 10.0

Apr 2024

Luxury luxury luxury !!!!!!! Beautiful Stay , amazing staff & food

4.0 / 10.0

Apr 2024

Great service - golf cart with drivers from lobby to hotel room to restaurants to beach to the other resorts in Mayakoba - beach was crowded with the chairs/mattresses close together - good service. food menu limited at the beach but delicious

6.0 / 10.0

Apr 2024

The staff were exceptionally friendly and did their best to accommodate us. However, the layout of the property is extremely inconvenient and you were really beholden to golf carts picking you up to take you everywhere. I’m sure for some people it’s fine, but I would never go back.

10.0 / 10.0

Mar 2024

This is a paradise in the jungle. The property is so beautiful, suite was wonderful, and staff was amazing.

10.0 / 10.0

Mar 2024

The staff were very friendly and accommodating.

10.0 / 10.0

Mar 2024

I was there on a much-needed girls trip and I will never forget it! The staff, especially the beach staff, was amazing! The beach beds, the spicy margaritas, the very modern and clean fitness center, the spacious and upscale rooms, and the fresh and delicious seafood, was all incredible. I especially appreciated the gluten-free food options and vegan bar!

10.0 / 10.0

Feb 2024

Andaz Mayakoba exceeded our expectations. From the moment we arrived until the moment we left, everything was made conveniently available for us to have an incredibly relaxing and memorable vacation. The property is stunning and we loved the attention to detail, the superb customer service, the focus on eco-friendliness, the ease of navigating Mayakoba, and the many dining options. Everything was perfect and we will absolutely return.

10.0 / 10.0

Feb 2024

Everything about this place is amazing. I want to particularly commend Paola Umberto and Daniel as well as my Butler. This is a very busy hotel, and they do their best to make everyone feel special just the same. I couldn’t recommend the property more. It is luxurious quiet and access to the beach is wonderful. All the restaurants are amazing. There’s literally nothing wrong with it.

10.0 / 10.0

Feb 2024

loved the staff and the resort . Location & the friendliness of everyone that worked there. The one complaint is the cost of the food and drinks. At the Vegan Bar drinks are $25 each I ordered a virgin Mojito and they charged me the same price for that. lunch with a salad & a sandwich and 1 cocktail $100.00 by the pool or on the beach. If you can get all inclusive I would suggest you do that.

10.0 / 10.0

Jan 2024

Beautiful property, very very relaxing even with our teenagers and toddler. The service is above and beyond great, very fast, kind, accommodating, helpful with booking tours, taxis, etc. The only thing I wish they had is better breakfast options. We will DEFINITLY stay again!

10.0 / 10.0

Dec 2023

We had a fabulous 2 night stay, our suite with private pool was exceptional. The room had all the amenities you could want for. Bed was so comfortable. First night we ate on the beach, the shrimp in garlic was to die for. The second night we ate by the lagoon and had a chicken curry which again was very good. The staff were very friendly and efficient. Definitely return for a longer stay!!

10.0 / 10.0

Nov 2023

This place is beyond expectation. Beautiful, amazing and just calmness

10.0 / 10.0

Nov 2023

Include international cuisine.

5.0 / 10.0

Nov 2023

It was AMAZING! Great service and very clean! Love the ambiance of the resort❤️

10.0 / 10.0

Nov 2023

The listing shows that is all inclusive. Upon arrival , I found out that the food and drinks were not included. The prices for food and drinks are high but they are of good quality. Each alcoholic drink is around $20. Please remove all inclusive from the listing.

10.0 / 10.0

Oct 2023

We had a fantastic time at Andaz. What a beautiful property, between all Mayakoba hotels there are plenty of amazing dining options, beaches are beautiful, staff was kind, attentive and helpful. It’s a quiet, peaceful and beautiful retreat, my family and I would definitely recommend Andaz Mayakoba.

5.0 / 10.0

Sep 2023

bikes are unstable and too tall

10.0 / 10.0

Aug 2023

All was great from food to service to rooms. Paco at the beach restaurant was serving us in the best way possible.

10.0 / 10.0

May 2023

Excellent stay. Nice resort. A little on the pricier side but you get what you pay for.

10.0 / 10.0

Apr 2023

People of the hotel and facilities are amazing!!! The best place ever for a good holliday. You feel all the time very confortable and well attended everywhere. Beautiful and astonishing place.

10.0 / 10.0

Apr 2023

Lovely!

5.0 / 10.0

Apr 2023

The entire staff was excellent!!

10.0 / 10.0

Apr 2023

This property was OUTSTANDING. The service was OUSTANDING. and the food was OUTSTANDING. To transport places it seemed very pricey, I booked transportation from the airport early on and it was only $11, but when you arrive it ranges from $80-120 with the airport companies. I you walk a little further past the airport stands, you can probably find cheaper, and you definitely can bargain. My flight got cancelled so I had to get transportation when I arrived(don't fly spirit) since I was now arriving a different day, and I went through the airport transportation company which told me it would be 80 for a group shuttule that makes several time consuming stops, or 120 for a private shuttle. I got the price lowered to $85 for a private shuttle, but I probably could have walked a little further to other cheaper companies that were not affiliated with the airport. To transport anywhere to a local town or something it was a little pricey, so i recommend booking ALL activities way before you go. Daniel our server, Julian the manager of the Sovento restaurant, and especially victor and manuel i believe were who checked us in when we arrived. THEY ABSOLUTELY SET THE TONE for the trip and made our first impression amazing. My husband and I have traveled to bora bora and many places and we have never experienced such a fantastic welcome. Two shots of mexcal chased with a very delicious and refreshing coconut popcicle, so smart. Im not exaggerating this was the best vaction we have ever had

8.0 / 10.0

Apr 2023

This is a fantastic resort that I think anyone would love, and we certainly enjoyed our stay greatly. I believe it is truly a 5 star resort it has all the amenities you need with staff willing to go the extra mile to meet your needs. I would say the only knock against this resort and the reason i gave it a 4 instead of a 5 is that it is just too spread out to be convenient. The hotel and staff have golf carts and bikes to solve the problem of getting from the beach area to the main part of the resort as well as other areas of the resort, but the beach area and main area of the resort are separated by about a mile and there is only so much that can be done to make this not a problem. Golf carts were readily available but there were mixups from time to time that are almost unavoidable given the size of the place and the lack of familiarity you have as a guest with the grounds that resulted in it taking over 30 minutes for us to get from our room to the tennis courts for instance. It just is a slight pain to have to rely on someone else to get around a resort which is probably 4 square miles in size. Also, a slight knock, the actual beach on this property just isn’t that nice of a beach. To prevent erosion and seaweed they have erected some rather unpleasant looking structures in the water which are eyesores as you look out on the ocean. And the beach itself is not terribly large or nice itself compared to other normal hotel beaches people are probably used to.

10.0 / 10.0

Apr 2023

We loved it. Very relaxing. Very safe. Helpful and friendly staff. We shall return.

10.0 / 10.0

Mar 2023

Customer service was excellent.

5.0 / 10.0

Mar 2023

Beautiful property, helpful friendly staff and delicious food! Great place to relax for a few days.

6.0 / 10.0

Mar 2023

Staff was friendly but they did not communicate well about expectations

10.0 / 10.0

Feb 2023

Uniquely nestled within the Mayakoba property this resort provided excellent rooms, amenities, food and wonderful hospitality. A new favorite destination in Mexico.

6.0 / 10.0

Dec 2022

In Cancun for a weekday wedding at another property. Nice, clean, safe, quiet location. Food could be better.

FAQs

How much does this resort cost compared to others in Playa del Carmen?

The average price for a rental in Playa del Carmen is $129 per night. This rental is $176 above the average.

Is parking included with this resort?

Yes, parking is listed as an amenity at ANDAZ MAYAKOBA RESORT RIVIERA MAYA, BY HYATT. For more information, we encourage you to contact the property about where to park.

Is there a pool at this resort?

Yes, a swimming pool is available for use at ANDAZ MAYAKOBA RESORT RIVIERA MAYA, BY HYATT. Enjoy the water!

Is ANDAZ MAYAKOBA RESORT RIVIERA MAYA, BY HYATT pet friendly?

Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at ANDAZ MAYAKOBA RESORT RIVIERA MAYA, BY HYATT?

We found 10 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.

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ANDAZ MAYAKOBA RESORT RIVIERA MAYA, BY HYATT

Resort in Playa del Carmen

Reasons to book

About this resort

Amenities

Map of Playa del Carmen

Nearby attractions

Available Rooms

Suite, Lagoon View

Room, 2 Double Beds, Lagoon View

Room, 1 King Bed, Lagoon View

Suite (Beach Area)

Room, 2 Double Beds (Beach Area)

ANDAZ MAYAKOBA RESORT RIVIERA MAYA, BY HYATT

Resort in Playa del Carmen

Reasons to book

About this resort

Amenities

Map of Playa del Carmen

Nearby attractions

Available Rooms

Suite, Lagoon View

Room, 2 Double Beds, Lagoon View

Room, 1 King Bed, Lagoon View

Suite (Beach Area)

Room, 2 Double Beds (Beach Area)

Ratings and reviews

FAQs

How much does this resort cost compared to others in Playa del Carmen?

Is parking included with this resort?

Is there a pool at this resort?

Is ANDAZ MAYAKOBA RESORT RIVIERA MAYA, BY HYATT pet friendly?

What amenities are available at ANDAZ MAYAKOBA RESORT RIVIERA MAYA, BY HYATT?

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