Alpen Resort & Spa Zermatt
Hotel in Zermatt
4-Star Hotel
Reasons to book
Includes essentialsGarden, Pool, Internet / Wifi and more
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About this hotel
Family-friendly hotel with a full-service spa and free breakfast
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
Alpen Resort & Spa Zermatt offers 26 accommodations with minibars and safes. Rooms open to balconies or patios. Accommodations offer separate sitting areas and include desks. Flat-screen televisions come with cable channels.
An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
Alpen Resort & Spa Zermatt offers 26 accommodations with minibars and safes. Rooms open to balconies or patios. Accommodations offer separate sitting areas and include desks. Flat-screen televisions come with cable channels.
Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Internet / Wifi
Laundry
Balcony or Patio
Hot tub or spa
TV
Gym or Fitness Center
Garden
Map of Zermatt
Available Rooms
Panoramic Twin Room, Mountain View, Mountainside
2 Single • 322 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Single Room, 1 Twin Bed, Garden View
1 Single • 150 ft²
Sleeps 1
You'll be directed to Expedia.com for availability & pricing
Twin Room, 1 Bedroom, Garden View
2 Single • 269 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Family Room, 1 Bedroom
3 Single • 322 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Panoramic Quadruple Room, Mountain View
4 Single • 344 ft²
Sleeps 5
+
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
2.5
Weather was good for the most part. The hotel was awesome with a great staff that was very helpful. The food everywhere was great, and I would stay there again and recommend
5.0
Nice environment and friendly staff
3.0
The room was good, but it was a
10min walk for doing anything like food, shopping or train station.
I faced one off scenario like my kid started throwing up and Diarrhea in the middle of the night and tried to reach out to front desk came to know there is no onsite service in the night until 7 or 8AM. Even medical kit, bathroom tissues anything you need incase of emergency you need to wait till morning 8AM. This is not okay for me.
5.0
We loved the top roof room. The staffs prepared the room perfectly for my baby too. One thing we suffered was the stairs. There was no access to our room by elevator but only narrow stairs. Therefore we always had to take our baby out from the stroller even if the baby is sleeping. Going to a restaurant in the night after she fell asleep was also difficult.
5.0
Family room has a balcony with excellent view of the Matterhorn. Very clean and well maintained. Hotel has a great spa and friendly staff. Enjoyed the stay!!!
5.0
This hotel was a highlight of our Switzerland trip. We've got upgraded to a panoramic room and watching the sunrise hit Matterhorn in the morning never gets old. Large room, spa, breakfasts, ice cream at 3 o'clock - everything was top notch. The only thing I wanted was for it to be closer to the other side of town. It's hard to drag your feet across the whole town after an all day hike in the mountains.
5.0
Good view of Matterhorn from balcony
5.0
This stay was incredible. The shuttle from the train was so easy and convenient and our driver was SO friendly. The rooms were amazing for families with kids. We had a view of the Matterhorn from our deck. The pool was amazing and as it’s indoor we could use it no matter what. Our first night we ate downstairs in the pub and our server was incredible. If I ever make it back to Zermatt, there’s no where else I’d rather stay.
5.0
Charming hotel with 2 restaurants on site, gorgeous pool, afternoon tea and chess. Room was very spacious and perfect for our family. Town is walkable from hotel. Delicious breakfast buffet included. Really lovely stay.
5.0
Property is at the north end of Zermatt but still within walking distance (5mins) of the railway station. A shuttle bus is available on request though.
Nice comfortable rooms over 2 or 3 sites packed close together in traditional Swiss chalet design. Road through to the main Zermatt centre runs alongside property and it's an easy few minutes walk to many shops and train stations to the Gornergrat and Klein Matterhorn as well as some lovely walks just around the surrounding valley.
2.5
Wonderful place. Family room for 5 was comfortable, quiet, and had great balcony with a beautiful view of town and mountains. Breakfast, pool, and hot tub are all great. Grounds are nicely landscaped and location is convenient. Added convenience of bars and restaurants on site.
1.0
We booked june 26-28 thru terrible Expedia. There was a flood calamity thatvtime they close somw roads going to that hotel so we canceled our booking. They agreed to refund us but to initiate refund i have to oay penalty fee so I did .After 2 days they said they will not refund even they gave me confirmation for the refund .My family was disappointed imagine the fear and looking for a place to stay that time because the the flood and even the train we booked refunded us but this hotel and Expedia did not look at after the safety and comfort of their customers. They are after their business and money .They don't really care the vacation that every family has prepared and in the event of inevitable circumstances like natural disaster they don't really care as long as you paid them.The hotel asking me to review my stay .They should stop deceiving people especially famijy with kids traveling from another country like us.
2.5
Very friendly staff was helping with smile upin arrival and staying
5.0
Excellent hotel, great pool area
4.0
Staff was very friendly and accommodating Properert was well maintained and within walking distance to town. Breakfast had good options. Amenities were good
5.0
We loved everything about it!
2.5
Everything was nice, from the moment of checking in to checking out. Room, amenities, facilities and restaurant. Even the shuttle service was provided upon arrival at the station. I strongly recommend to stay.
4.0
There is just one small lift, and you need to wait for quite a while to get into it. It's not very convenient if you have a lot of luggages.
5.0
Great stay
5.0
Breakfast staff needs to be nice.
5.0
Spa is amazing
5.0
This is my favorite hotel I’ve ever stayed at. Compared to other places in Zermatt, this one was very affordable given the great quality and amenities. Five minute walk from the train station, great dining options right inside the hotel, and very friendly/helpful staff. Room was so clean and modern, loved the rainfall shower.
2.0
I must compliment the hotel facilities and cleaning staffs for making our stay an enjoyable one. The wellness areas with outdoor jacuzzi, indoor jacuzzi, onsen etc were spot on as well.
Would have been 5 stars if not for the unfriendly reception staffs we met during check out, both staring at the screen even i was standing at the desk for quite a while. Requested for the shuttle service to train station as it was raining. The reception staff asked us to wait for the driver without informing the driver. Furthermore, she even sent the driver away to pick up other guests that came later than us, this resulted in us missing our train.
5.0
Very good.
5.0
This is such a fun stay in Zermatt. The hotel has such an awesome aesthetic with great restaurants on site. The pool/spa area is absolutely amazing. We visited during off season and had the outdoor hot tub to ourselves. It was blissful after a day of travel. The rooms were super comfortable and the food at the restaurant was satisfying. Very cool vibe overall and it would be a pleasure to stay here again!
5.0
Property was very well situated close to train station and with a perfect view of Matterhorn from our room. Room was very spacious with all amenities and a very good touch of tradition. The reception area was also very nice.
2.5
everything was great staff outstanding. only issue was the shower was a bit funky in the room no way to "get under the shower head"
5.0
Very nice hotel. Comfortable, safe, clean. Great breakfast. Awesome spa and game room. 5-10 minute walk to beginning of shopping/restaurant district and 15 minute walk to Sunnegga for train access to ski area. Very friendly staff. Good for larger groups and small kids too. But there were older couples as well. We will likely stay there again.
2.5
Topp sted - anbefales!
5.0
Spa & wellness facilities were excellent. Would not hesitate in returning to this hotel. Only negative point would be duvet very thin, I like thick weighted duvets when I sleep.
5.0
Great place.
2.5
Excellent.lovely room, fantastic spa, great Matterhorn view from balcony.
Service and food good.
5.0
We stayed here on Christmas eve, check in with Anna was amazing, so freindly, polite, helpful and knowledgeable. She was a pleasure to deal with and is a credit to the hotel. Made our Christmas stay extra special. Beautiful room with a view. Breakfast was really good,so much variety. Would definitely stay again and recommend to others.
5.0
Room was clean. Friendly staff. Close to town and train station.
5.0
Alpen resort was by far the best hotel I’ve been to. The room, pool & spa were all very clean and well-maintained. The spa here was the highlight of my Zermatt trip. The shuttle service is very convenient, and if you don’t have too much luggage, you can walk to/from the station! I’d HIGHLY recommend this place to all my friends and family and I’ll definitely stay here if I visit Zermatt again!
5.0
Overall great stay. Will go back again.
5.0
Very clean ! The pool is amazing it’s like a spa.
2.5
Just very sensibly run. Everything I’d think to do, they’ve done. The wellness area is intelligently designed with pool, hot tub, changing areas etc. The rooms aren’t fancy but they are adequate and have better channels than more expensive hotels (I checked). Good breakfast too!
5.0
The staff was excellent- thank you
5.0
We had a wonderful stay and would return any time!
Really impressed with the vegan option in the Hornox restaurant... check them out!
The spa is amazing... and our 1.5-year old loved the children play areas!
All the staff has been fantastic!
Thank you and until next time...
FAQs
How much does this hotel cost compared to others in Zermatt?
The average price for a rental in Zermatt is $252 per night. This rental is $254 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Alpen Resort & Spa Zermatt. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Alpen Resort & Spa Zermatt. Enjoy the water!
Is Alpen Resort & Spa Zermatt pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Alpen Resort & Spa Zermatt?
We found 8 amenities for this rental. This includes pool, internet / wifi, laundry, balcony or patio, and hot tub or spa.
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