Extended Stay America Select Suites - St. Louis - Westport - E Lackland Rd
Hotel in Maryland Heights, MO
2 guests · 1 bedroom · 1 bath
Reasons to book
Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more
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About this hotel
Suburban hotel in Maryland Heights with free parking
Laundry facilities, a front-desk safe, and free self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a vending machine.
Housekeeping is available on request.
Extended Stay America Select Suites - St. Louis - Westport - E Lackland Rd offers 150 accommodations, which are accessible via exterior corridors and feature complimentary toiletries. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, and microwaves. Bathrooms include shower/tub combinations.
Laundry facilities, a front-desk safe, and free self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a vending machine.
Housekeeping is available on request.
Extended Stay America Select Suites - St. Louis - Westport - E Lackland Rd offers 150 accommodations, which are accessible via exterior corridors and feature complimentary toiletries. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, and microwaves. Bathrooms include shower/tub combinations.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
TV
Map of Maryland Heights, MO
Available Rooms
Studio, 1 Queen Bed, Non Smoking
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Studio, 2 Twin Beds, Non Smoking
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Studio, 1 Queen Bed, Accessible, Non Smoking
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
$$$$
Reviews
5.0
I am happy and satisfied
1.0
The service was awful and my room was disgusting. I'll sleep in my car before I step into that hotel ever again.
1.0
The service was awful and my room was disgusting. I'll sleep in my car before I step into that hotel ever again.
1.0
Awful. I learned a valuable lesson. Never stay at a place without 24/8 front desk. I went to my car about 8 am, came back to my room and the key card wouldn’t work. I go to the lobby, to have it reprogrammed, they are CLOSED UNTIL 10 AM! So use the phone to call their 24/7 line posted by the side entrance. Wait on hold over 22 minutes before an employee, living at the hotel, informed me “Good luck, they won’t answer the phone either” never again.
1.0
Awful. I learned a valuable lesson. Never stay at a place without 24/8 front desk. I went to my car about 8 am, came back to my room and the key card wouldn’t work. I go to the lobby, to have it reprogrammed, they are CLOSED UNTIL 10 AM! So use the phone to call their 24/7 line posted by the side entrance. Wait on hold over 22 minutes before an employee, living at the hotel, informed me “Good luck, they won’t answer the phone either” never again.
10.0
Great friendly clean
10.0
Staff was nice.
10.0
Staff was nice.
10.0
It all
10.0
It all
1.0
Terrible. Fire alarm wen off 7 times between midnight and 6am rendering sleep impossibl.
1.0
Terrible. Fire alarm wen off 7 times between midnight and 6am rendering sleep impossibl.
3.0
Check in was good. Not the cleanest room or the area around the hotel. Lots of trash, etc.. Couldn't connect to Wi Fi because the clerk assigned the wrong room number. Had to go to office because the phone in the room didn't work. No shower curtain. Drawer in chest wouldn't stay closed. Overall it was a place to stay the night and convenient to the concert location.
3.0
Check in was good. Not the cleanest room or the area around the hotel. Lots of trash, etc.. Couldn't connect to Wi Fi because the clerk assigned the wrong room number. Had to go to office because the phone in the room didn't work. No shower curtain. Drawer in chest wouldn't stay closed. Overall it was a place to stay the night and convenient to the concert location.
2.0
Worst experience in mid night
2.0
Worst experience in mid night
2.0
Never Staying Here Again
My family and I stayed at here on Memorial Day weekend, and it was the worst hotel experience we've ever had. From start to finish, our stay was filled with problems and poor service.
Upon arrival, the receptionist was visibly annoyed and unwelcoming. The check-in process was slow and lacked any interaction, setting a negative tone.
Our room was in poor condition: grimy carpet and a wet spot near the fridge. When we returned later, the leak had spread. Reporting this to the front desk yielded no apology, just a room switch handled with indifference.
The new room was no better. The carpet was still grimy, the bathroom door didn’t close properly, several lights didn’t work, and the flooring around the bathtub was curling. Despite these issues, we tried to make the best of it.
However, the problems continued. While putting our toddlers to bed, the fire alarm went off and took forever to be silenced. Inquiries at the front desk were met with indifference.
The next night, at 9 PM, loud construction noises started in the room next door. Calls to the front desk were ignored or met with a busy signal. When I went down to address the issue in person, I was met with apathetic responses and no sense of urgency or apology.
This hotel showed a complete lack of professionalism and customer care. The state of the rooms and the staff's indifferent attitude were unacceptable. We will never stay at this hotel chain again and advise others to avoid it.
2.0
Never Staying Here Again
My family and I stayed at here on Memorial Day weekend, and it was the worst hotel experience we've ever had. From start to finish, our stay was filled with problems and poor service.
Upon arrival, the receptionist was visibly annoyed and unwelcoming. The check-in process was slow and lacked any interaction, setting a negative tone.
Our room was in poor condition: grimy carpet and a wet spot near the fridge. When we returned later, the leak had spread. Reporting this to the front desk yielded no apology, just a room switch handled with indifference.
The new room was no better. The carpet was still grimy, the bathroom door didn’t close properly, several lights didn’t work, and the flooring around the bathtub was curling. Despite these issues, we tried to make the best of it.
However, the problems continued. While putting our toddlers to bed, the fire alarm went off and took forever to be silenced. Inquiries at the front desk were met with indifference.
The next night, at 9 PM, loud construction noises started in the room next door. Calls to the front desk were ignored or met with a busy signal. When I went down to address the issue in person, I was met with apathetic responses and no sense of urgency or apology.
This hotel showed a complete lack of professionalism and customer care. The state of the rooms and the staff's indifferent attitude were unacceptable. We will never stay at this hotel chain again and advise others to avoid it.
2.0
I stayed here for two nights in April. I complained about the condition of the room, but they were unable to move me to another. I seriously considered sleeping in my car. I was credited for one nights stay upon my return after complaining. I wish there was a way to share my photos. You too would be appalled.
2.0
I stayed here for two nights in April. I complained about the condition of the room, but they were unable to move me to another. I seriously considered sleeping in my car. I was credited for one nights stay upon my return after complaining. I wish there was a way to share my photos. You too would be appalled.
6.0
This place is a dump.
6.0
This place is a dump.
2.0
They sent me to a room that maintenance had to be working on (I have pictures)! Went and told the front desk she had an attitude. The next room the TV didn’t work called the front desk she said “just turn it off and on”. I got tired of complaining and just told myself never again
2.0
They sent me to a room that maintenance had to be working on (I have pictures)! Went and told the front desk she had an attitude. The next room the TV didn’t work called the front desk she said “just turn it off and on”. I got tired of complaining and just told myself never again
2.0
The property was old and not comfortable. The only chair was by the door so that the people in the parking lot had a clear view. My memory of this stay was completely negative!
2.0
The property was old and not comfortable. The only chair was by the door so that the people in the parking lot had a clear view. My memory of this stay was completely negative!
6.0
Room wasn't throughly clean, refrigerator wasn't wiped down properly and blood stains were throughout the room.
6.0
Everything was dirty
6.0
Everything was dirty
6.0
Room wasn't throughly clean, refrigerator wasn't wiped down properly and blood stains were throughout the room.
2.0
The room was not cleaned well - many of the surfaces were dirty. When I asked for the dishes and utensils that were supposed to be supplied, the clerk said I would have to carry them up myself because she was there alone. I had to make 2 trips, and the things she gave me were not clean either. I don't think anyone had ever cleaned the coffee maker. The furnishings were shabby and the bathroom door was cracked. I'll never stay there again!
2.0
The room was not cleaned well - many of the surfaces were dirty. When I asked for the dishes and utensils that were supposed to be supplied, the clerk said I would have to carry them up myself because she was there alone. I had to make 2 trips, and the things she gave me were not clean either. I don't think anyone had ever cleaned the coffee maker. The furnishings were shabby and the bathroom door was cracked. I'll never stay there again!
1.0
Workers are so unprofessional I wouldn’t even let my dog stay here, not even a rock stay here. There is a guy with dreads that so nonchalant to any issue we have. They expect us to know everything and also why u let him work if he can’t take the frustration of the company issues. He takes everything personal and if that’s the case do not work in customer service. He threatens to not give me my hotel key and everything. Their key deactivated on its own and I had to sleep in my car for 2 DAYS straight because their office isn’t open during overnights. What hotel is not open 24HRS idk but if something happens we can’t even let them know.
1.0
Workers are so unprofessional I wouldn’t even let my dog stay here, not even a rock stay here. There is a guy with dreads that so nonchalant to any issue we have. They expect us to know everything and also why u let him work if he can’t take the frustration of the company issues. He takes everything personal and if that’s the case do not work in customer service. He threatens to not give me my hotel key and everything. Their key deactivated on its own and I had to sleep in my car for 2 DAYS straight because their office isn’t open during overnights. What hotel is not open 24HRS idk but if something happens we can’t even let them know.
8.0
Friendly and courteous staff
8.0
Friendly and courteous staff
2.0
Do not stay here!!!!This place is not clean at all and the worker advised me they are dirty and have bed bugs!!
2.0
Do not stay here!!!!This place is not clean at all and the worker advised me they are dirty and have bed bugs!!
10.0
It was in a great location. Very safe and secure.
10.0
It was in a great location. Very safe and secure.
FAQs
How much does this hotel cost compared to others in Maryland Heights?
The average price for a rental in Maryland Heights is $114 per night. This rental is $25 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Extended Stay America Select Suites - St. Louis - Westport - E Lackland Rd. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Extended Stay America Select Suites - St. Louis - Westport - E Lackland Rd pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Extended Stay America Select Suites - St. Louis - Westport - E Lackland Rd?
We found 6 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, parking, and laundry.
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