Amway Grand Plaza Hotel, Curio Collection by Hilton
4.3
Excellent(582 Reviews)Hotel in Grand Rapids, MI
4-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Great for petsBring all your friends and family, even the furry ones
Includes essentialsPool, Pets allowed, Kitchen or Kitchenette and more
About this hotel
This Michigan hotel overlooks the Grand River and is connected to the Grand Rapids Convention Center. Every room includes a flat-screen TV. Ruth's Chris Steakhouse restaurant is on site.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Hot tub or spa
TV
Wheelchair accessible
Beachfront or waterfront
Gym or Fitness Center
Family friendly
Map of Grand Rapids, MI
Available Rooms
1 King • 204 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
2 Queen • 204 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 King • 1011 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 King • 462 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 King • 613 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
4.3
Excellent(582 Reviews)100% verified reviews
4.3
Hôtel historique de la ville qui a su garder son caractère majestueux.
Vaste ensemble immobilier comprenant plusieurs parties et desservies par des cages d ascenseur spécifique à chaque fois, il faut s y retrouver.
Prix du petit déjeuner limité à 20$/personne, il fallait le comprendre.
4.3
クラシカルな雰囲気と立地
特になし
4.3
I was happy with the location in relation to the venue we were attending.
The valet gentlemen were very nice and helpful. The nice gentleman that made sure our bags made it to our room
There was nothing special about the room whatsoever. The coffee pot had the old pod in it. I had to try 3 different plugs to use the coffee pot after i cleaned it. The bottom trim was falling off on the bathroom door frame. Absolutely no counter space in the bathroom.
I paid over 230 for the 1st night, over 430 for the second... the only thing that was worth the money was the 45 a day for valet.
After being 20 mins late to check Out, (Admittedly my fault, we were at an event that ran behind. And i did call. The person on the phone was fine, different when i arrived)I had to wait for security to escort me to the room like a criminal and the woman at the desk was extremely rude and condescending.
This hotel, while it may be decent at best, is nothing special and not worth the money. I paid for the location in relation to the venue we needed to be at.
4.3
Beautiful lobby, clean gym and pool
Thin walls, neighbors were very loud and even when quiet- the tv being low is still audible through the walls
4.3
The view was gorgeous!!!
Staff was uninformed about what package I purchased. I was told I did not have the bed and breakfast package, after asking twice. It was not until the next morning at check out that staff caught the error and refunded the difference. This took away from my experience. Nothing extra was offered after paying over 400 for the room. The room itself was quite dusty. There needs to be a thorough cleaning of spaces by the fridge, by the TV and vents. I was disappointed in not being able to access the internet for the ability to add Netflix. The app kept trying to connect to a TV in another room. There was also no options for anything after 11. Staff at the front desk was not welcoming, did not explain anything. I had to continually go back to ask questions. The valet did not assist with getting my luggage in my truck upon departure. They simply walked away. I was left to assume that this was because they thought we were not going to tip, so I put my 100 bill for their valet services overnight back into my purse. I was truly disappointed in the level of service and hospitality after spending quite a bit of money for a one night stay. I would ask that staff be made aware of this as this was my first night out after tragically losing my 24 year old son in August. It was my first mother's day without him.
4.3
it was ok
We came for a weekend away and for the Holland Tulip Festival but the unpleasant events during the night ruined completely our experience. At about 2:30 am a domestic dispute broke out between a couple in a neighboring room. They were both screaming at the top of their lungs for over 2 hours, often it seemed that it had gone from verbal violence to physical violence as the walls were shaking and you could hear things being thrown, people or things, who knows. Security came 3 times and the couple was finally evicted. Too late however to get any kind of sleep. It was absolutely horrible and the slow actions of security could have led to serious harm to either person fighting or other guests if they had gone out to check or talk to that couple or if guns had been involved. I found the hotel security inactions actions completely irresponsible and why was the police not called? At checkout, we complained about the lack of action and the impact on our stay and the hotel staff offered a "possible room upgrade" on our next visit. There won't be a next visit.
4.3
Beautiful hotel, great food, helpful staff.
Pool wasn’t very warm.
4.3
Nice toom
View from window was awful.
4.3
Location
The cost
4.3
Proximity to the conference attended
Friendliness of the staff
Restaurant options and quality of food
Parking Fees
Having a microwave in the room would have been beneficial
4.3
The bed was very comfortable, and the pillows allowed me to sleep all night. The view from the window was oversaw by the waterfront very good. There was very little noise from other guests throughout the night. The maid service was excellent..
The bathroom sink had fine crack on the inside bottom, recommend replacement. Construction was ongoing inside the hotel and outside the hotel which was inconvenient getting around the conference rooms on first and second floors.
4.3
views
busy
4.3
I loved the view and the location. We were able to walk to our destination. We were able to walk to find dinner and breakfast was right in the building. Beautiful facility. Friendly staff even other guests staying were friendly. It was a lovely stay. Very affordable and comfortable. I do wish they had had an extra blanket on the closet shelf instead of an extra pillow but the lack of one did not stop me from sleeping. Our room was quiet, we never heard any of our fellow guests staying in the other rooms. I hope to stay again some day.
This was my first stay here, they set the bar pretty high for any follow up stays I have here. I was a little disappointed that there was not a tub in the bathroom, only a shower. Also, another packet of coffee would have been nice. There were three of us staying and only two packets of coffee for the morning.
4.3
View, pool, hot tub
Room very small
4.3
Not much
Everything , what a waste of money, I should have stayed in the cheapest room you had, it would have had the same amenities.
4.3
Room was a little smaller than expected
4.3
Great location, very friendly staff, super clean room.
Pool area needs some attention. Maybe make an 18+ area or don’t allow kids in the jacuzzi.
4.3
The place is fabulous. I wish I could have stayed longer.
Breakfast add on was confusing. They should make it specific.
4.3
It was pretty and fun to see the old architecture. Room was decent but not great.
Parking garage isn’t only for hotel so it filled up one night and we had to drive around trying to find somewhere to park. Rooms have a fridge but no microwave, so we couldn’t heat up the food we had. (We called and asked about it before we brought the food). The staff just wasn’t very nice. They weren’t rude, just not as nice as I would have thought they would be, being in the hospitality field.
4.3
The location was perfect for our trip. Walking distance for everything we needed.
I thought I was getting a room upgrade with a view. our room overlooked the heating and cooling utilities. Not a huge problem but it would have been nice.
4.3
It was comfortable, the staff was extra nice and helpful including The Kitchen and Starbucks staff! Loved the hot tub! Wanted to stay longer!
The store could be stocked with more beer and some other alcoholic beverages other than wine and beer. But the wine worked since I am not a beer drinkers
4.3
The old time charm and the view from our room was exceptional!
Nothing
4.3
It was walking distance to the Gerald Ford library. And it had Duck Pins.
The hotel has just about everything shutdown on Sundays - no bar, no fine Spanish dining.
4.3
The food and extra things you can enjoy there
The water mildew smell our room had and all the bedding smelled like smelled very bad had to take shower when got home immediately and there was crumbs and dirt under the sheets in the bed
4.3
Absolutely beautiful with a wonderful staff and very clean.
That you guys don't rent the kitchen at a cheap rate. That way the restaurant with the bowling alley could serve some kind of food.  Your guest assume that it's part of your facility they don't realize that that restaurant is rented separately. It just looks bad on you guys.
4.3
Great views and good location
Nothing
4.3
It was clean, very unique and location was perfect.
4.3
So many choices of restaurants, activities and nearby to other places.
Long recall for valet to retrieve car.
4.3
The location is perfect right downtown and the staff was great 👍
For the price, I wasnt impressed. Was here for a wedding and comparing experiences with relatives in their hotels seemed our experience was missing nice details. The room was huge but the bathroom and toilet were small and cramped. The breakfast package included money on a gift card to use in the hotel restaurants rather than a buffet so I ended up still having to spend money at breakfast. There was a Starbucks and one other breakfast spot with pretty limited options. I am normally a budget traveler and decided to splurge this time and didn't feel it was worth it. The hotel room also wasnt particularly clean.
4.3
beautiful and clean room, excellent location close to the wedding venue, loved the curio collection
everything was great
4.3
Excellent central location, very easy walk anywhere downtown. Staff were lovely. Nice amenities within hotel - restaurants, wine shop, gift shop. Would stay again!
Nothing!
4.3
clean and comfortable. breakfast at Wolfgang Puck was delicious.
parking across street. no place to unload at door
4.3
The Lumber Barons Bar had very poor waitstaff. Very inattentive staff and mediocre interactions. This used to be a very high end historic bar and has definitely lost its luster. This was very sad to see.
FAQs
How much does this hotel cost compared to others in Grand Rapids?
The average price for a rental in Grand Rapids is $137 per night. This rental is $0 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Amway Grand Plaza Hotel, Curio Collection by Hilton. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Amway Grand Plaza Hotel, Curio Collection by Hilton. Enjoy the water!
Is Amway Grand Plaza Hotel, Curio Collection by Hilton pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Amway Grand Plaza Hotel, Curio Collection by Hilton?
We found 14 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.
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