The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago
4.4
Excellent(119 Reviews)Hotel in River North, IL
4-Star Hotel
Reasons to book
Great for petsBring all your friends and family, even the furry ones
Includes essentialsPets allowed, Kitchen or Kitchenette, Air conditioner and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Overlooking iconic Lake Michigan, The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago is located in the heart of downtown and offers unparalleled amenities and services, including 2 on-site restaurants with a rooftop terrace, a state-of-the-.
Amenities
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Fireplace
Parking
Balcony or Patio
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of River North, IL
Available Rooms
Guest Room, 1 King
1 King • 376 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Guest room, 2 Queen
1 Queen • 376 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Deluxe, Guest room, 2 Queen, City view
1 King • 376 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Grand Deluxe, Guest room, 2 Queen, City view
1 King • 387 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Guest room, 1 King, City view
1 King • 376 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
4.4
Excellent(119 Reviews)100% verified reviews
4.4
Habitación y cama estupendas. Desayuno buenísimo. Personal muy amable y atento. Limpieza perfecta. Localización en el centro muy cerca de todo lo importante en una zona comercial muy buena.
Lo peor que la entrada al hotel está en una zona no muy agradable, por debajo de la avenida Michigan y por la noche no nos gusto mucho pasar por ahí. El hotel tiene entrada también por un centro comercial pero por la noche está cerrado.
4.4
Convent location, easy affordable parking, stylish room, clean, quiet, friendly staff
View for “city view” room wasn’t particularly pleasing, but this had little impact on what was overall a very positive stay
4.4
clean, nice close to River and good restaurants
everything was good
4.4
Very pleasant
Nothing
4.4
The breakfast was delicious and filling. The location was convenient for the things we wanted to do downtown. I will definitely be returning. The complementary popcorn and bottled water was a plus!
The hotel was amazing, clean, and conveniently located. There was nothing that I didn't like about my stay.
4.4
Location, cleanliness, rooftop ambiance in the day & night.
Hostess was not friendly, not even smiling. Menu choices for breakfast(no pancakes) & dinner(slim pickings)
4.4
The location of the hotel for us and our anniversary dinner was excellent and walkable for us, which was essential, since we did not have in/out parking privileges. Our breakfast was delicious and delivered according to our specifications/requests.
N/A
4.4
The Gwen was great. I absolutely loved that there was a shopping mall connected to the hotel. We didn't have to go outside. All the sites were within walking distance.
We had reservations for upstairs at the Gwen but we could not go on the terrace because of rain😢
4.4
Location, Staff, rooms
No Coffee Machine or Water Boiler for tea .
4.4
We booked the Gwen after we saw it had won a Conde Nast award and we were not disappointed. The rooms were big, comfortable, there was enough light, huge bathroom.... the lobby/bar area is great and buzzing and staff was really friendly. We would happily come back.
4.4
clean elegant
no swimming pool
4.4
Nice location. Clean, modern and comfortable. We have stayed here multiple times and would stay again.
No complaints.
4.4
Paid to use the rooftop lounge. Disappointed it was on floor 4. Not advertised appropriately. Requested fire pit area in advance. It was broken. We had to ask three times before anyone even explained why they could not light it. Asked about getting a drink to the room. It was at 12 after room service ended. We were told it was not possible. Not even offered waters. Poor customer service in general.
See above
4.4
AC didn’t work
Portable fan didn’t work
Hard to get someone to come up
It was our anniversary and they didn’t do anything
4.4
easy access, fun bar, comfy rooms, great location
I wish I’d know the room would look down inside the hotel I would have paid more for an outside view room. every time the AC turned off and on it sounded like a fire door opening and closing, very frustrating when trying to sleep
4.4
First room we had no..second room YES! WHEN USING booking ALWAYS call..they do not always book you the right room..
I enjoyed this hotel very much.. I usually stay at the 5 star hotels while in town BUT this is a beautiful hotel and just as nice! I will come back!
4.4
Breakfast was DELICIOUS! We really loved the waffles.
The room was very comfortable and cozy. I enjoyed the city view.
The rooftop was a whole vibe! We loved it. That’s where we took really nice pictures for my daughter’s birthday. I would LOVE to stay again in the summertime.
4.4
No pool or hot tub. Was told I’d get a balcony with the room but wasn’t true
4.4
Friendly nice staff from the first day to the last. Food was good and the drinks as well. The room was fabulous. I plan on returning. The room was clean and neat. The view was nice.
I was happy with everything. The price of parking was high if I had to complain.
4.4
The restaurant was great.
The charging policy.
4.4
The location is perfect. The beds are very comfortable and the room is clean. They provide Milton Brown bath products which are wonderful.
Nothing to not like
FAQs
How much does this hotel cost compared to others in River North?
The average price for a rental in River North is $183 per night. This rental is $79 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?
We found 11 amenities for this rental. This includes air conditioner, pets allowed, kitchen or kitchenette, internet / wifi, and fireplace.
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