Best Western Chicago Downtown-River North
Hotel in River North, IL
3-Star Hotel
Reasons to book
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
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About this hotel
Just 5 blocks away from the famed shopping, dining and entertainment of the Magnificent Mile, this hotel is located in downtown Chicago and offers an indoor heated pool and a rooftop deck with views of the iconic city skyline.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Balcony or Patio
TV
Gym or Fitness Center
Family friendly
Map of River North, IL
Available Rooms
King Room
1 King • 301 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Double Room with Two Double Beds
2 Double • 344 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
King Suite
1 King • 452 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Premium Suite with Two Double Beds
2 Double • 495 ft²
Sleeps 6
+
You'll be directed to Booking.com for availability & pricing
Deluxe King Suite with Sofa Bed and Roll-In Shower - Disability Access
1 King • 548 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
$$$$
Ratings and reviews
100% verified reviews
2.5 / 5.0
Friendly staff and good Location
very old and not well maintained hotel
3.5 / 5.0
Gut Zentral. Metro nicht weit entfernt.
Preise fürs parken einfach extrem teuer. Für zwei Nächte $100
4.0 / 5.0
Very conveniently located - parking right adjacent to building and easy to access with great rate
Pool did not have a hot tub - there was no refrigerator in the room
1.5 / 5.0
L’emplacement
La piscine
Pas de vue
Le bruit de la clim
Pas de lit pour notre ado.
3.0 / 5.0
Great location, and nice pool, didn’t use it though. Friendly and helpful staff. Lots of things around the hotel.
Old tvs, couldn’t watch Netflix or anything. The setup is very confusing, but the staff is good at explaining it to you when you get there.
3.0 / 5.0
The hotel had a parking lot, rooftop pool and sunning area, hotel will supply a refrigerator for your room upon request
The rooftop view was not a pleasant view, you had to pay a second party for parking. No microwave or refrigerator in room.
4.0 / 5.0
El desayuno está muy rico, ya que es a la carta y tu decides que escoger. La atención es muy buena
No limpian la habitacion adecuadamente
2.0 / 5.0
Unica vera nota positiva è la posizione, oggettivamente molto comoda sia per visitare la città sia per raggiungere l’aeroporto con la Blue Line
La struttura è molto obsoleta e vetusta. Accesso alle camere separato rispetto alla hall dell’hotel e non sempre sicurissimo soprattutto la sera tardi. Corridoi, e a volte anche camere, caratterizzati da cattivi odori in gran parte dovuti alla moquette e alla scarsissima areazione. Struttura molto rumorosa, camere poco isolate. Camera in generale molto vetusta, in particolare la zona del bagno. Impossibile ottenere buio completo a causa delle tende e letto non particolarmente comodo. Colazione scadente e con poca scelta (no colazione internazionale). Sicuramente a prezzi simili, a parità di posizione, si può trovare molto di meglio.
2.0 / 5.0
It was close to things.
Didn’t really look like the pictures and wasn’t worth the price
4.0 / 5.0
Staff was the best!
Amenities such as microwave or refrigerator in room.
5.0 / 5.0
Me encantó todo muy limpios y cómodo
0.5 / 5.0
Located in downtown Chicago that was good.
I woke up with some rush on my back and my stomach probably bed bugs 🤢. The room was too dark making the room hard for inspection about cleaning. My sister found a toenail under her bed blankets 🤢🤢🤢. AND THE MOST RIDICULOUS PART ( if what I said before was enough) WE HAD TO PAY THE HOTEL PARKING SEPARATELY $70 FOR ONE DAY😡🤬🤬🤬.
Help your self and stay somewhere else.
5.0 / 5.0
Everything there is always amazing ..We tried Best Western Chicago River North July 2023 ..and Came back in April 2024 making sure we stayed here again ..best of the best
There was no dislikes at all
3.5 / 5.0
L’emplacement et le confort
4.5 / 5.0
the location is amazing
the floor of the room need some repairs
4.0 / 5.0
Location and my kids loved the indoor pool. Polite staff.
The elevator was extremely small. Not the hotel’s fault but the outside noise. Also the king bed was not comfortable.
2.0 / 5.0
I enjoyed the area and 3 of the staff members (all gentlemen) were very hospitable and helpful during my stay.
The young lady working at the front desk was very fickle. She seemed helpful at first but after asking for an hour check-out accommodation after being overcharged, she wasn’t very helpful. She also seemed dismissive when asked where my luggage could be held after check-out.
0.5 / 5.0
Double charged
5.0 / 5.0
Location. Bathroom size. Staff was great, especially Roberto & Jordan.
3.5 / 5.0
The property was nice
Well we weren’t able to get a swim in. The hours of the pool and roof top area should be changed. Because the family with the children stayed the whole time.Consider no children after 9.  Adults only nine till 12 that’s the point of coming. There is the relax at the pool and on the roof and that didn’t happen for me and my husband.
2.5 / 5.0
AC, pillows, smelled, bathroom small, shower had no pressure, no fresh towels were given, too loud outside, tried calling front desk a few times with no answer in each attempt
4.0 / 5.0
Could be a little cleaner our room smelled like piss but other than that perfect location & staff was nice
Looked old and sketchy
2.5 / 5.0
the location is very good
very noisy, from the street, from next room, from upstairs! The wall and window don’t stop noise at all.
4.0 / 5.0
It was nice
Parking was like 50 dollars for a parking garage for one night
4.0 / 5.0
Easy walking distance to town
Lovely room service
And easy bar
It was all good
4.0 / 5.0
The employees were friendly and helpful. Location easy to walk to many restaurants. Very clean rooms. The rooftop was relaxing and beautiful view of the city
Beds were on the hard side.
4.5 / 5.0
most things
4.5 / 5.0
Wallace
Hard bed
4.0 / 5.0
loved the roof top balcony.
walls were thin, you could hear a lot of squeaking of people walking the floor above you. and when people were in the hallways it was loud.
3.5 / 5.0
good location and friendly staff
I booked it mainly for the indoor pool for my kids but it was closed the days we were there.
The parking was very expensive.
0.5 / 5.0
Pool was closed no rooftop
3.5 / 5.0
Great location! Friendly, helpful staff!
Pool closed. Sink didn't drain properly. Unable to adjust height of showerhead.
3.0 / 5.0
It was solid and had a nice location for us to walk around and enjoy the downtown feel.
Room service was a mess , I called 3 times
FAQs
How much does this hotel cost compared to others in River North?
The average price for a rental in River North is $182 per night. This rental is $78 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Best Western Chicago Downtown-River North. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Best Western Chicago Downtown-River North. Enjoy the water!
Is Best Western Chicago Downtown-River North pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Best Western Chicago Downtown-River North?
We found 10 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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