The Royal Sonesta Chicago Downtown
Hotel in River North, IL
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Free cancellationFull refund if you change your mind
Great for petsBring all your friends and family, even the furry ones
About this hotel
Just 4 minutes’ walk away from the shopping, dining and entertainment on the Magnificent Mile, the newly renovated The Royal Sonesta Chicago Downtown at the Riverwalk offers on-site dining, 24-hour fitness centre and WiFi.
Amenities
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of River North, IL
Available Rooms
1 King • 452 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
2 Queen • 495 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 King • 452 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
2 Queen • 452 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 King • 452 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Ratings and reviews
100% verified reviews
10.0 / 10.0
Ubicación e instalaciones
Valet parking
10.0 / 10.0
I loved the location, the design and most of all the view of the room
There’s nothing to say
10.0 / 10.0
La ubicación, creo que no existe mejor ubicación, y las vistas son increíbles. Además las habitaciones son muy amplias
Todo Excelente
10.0 / 10.0
Principalmente su ubicación. Habitación amplia y cómoda. Cama inmejorable.
Que el estacionamiento no esté en el mismo edificio
8.0 / 10.0
Localização
A funcionária da teceu o momento do check in foi extremamente desagradável e pouco empática.
Foi-nos dito que o cartão de crédito deveria ser da pessoa que marcou e nenhum dos meus cartões deu. Em vez de nos ter ajudado, a funcionária disse simplesmente que teríamos que mudar a reserva no booking para o nome do meu marido ou não poderíamos fazer o check in. Em Lisboa era meia noite e meia , mas felizmente o booking funcionou lindamente e após vários minutos ao telefone com a Joana do booking ( com os dólares a somar) conseguimos entrar no hotel.
10.0 / 10.0
Beautiful and extremely clean facility
The staff were AMAZING and sooo helpful
5.0 / 10.0
Location
Staff not welcoming, check in is to late 4pm
10.0 / 10.0
Very clean, nice bedrooms & excellent location
Nothing
9.0 / 10.0
The lobby was clean and smelled delightful. I enjoyed the safety measures of having to scan card key before going up to your floor.
8.0 / 10.0
I liked the location. Staff was nice too. Restuarant had good food as well.
This is just a personal preference, but I felt that the bed was too firm for me.
8.0 / 10.0
The amazing room ! It is very comfortable and beautiful view.
Nada
2.0 / 10.0
I liked that there were little seating areas with separate TVs on the main floor to eat at with the kids so that we did not have to eat in our room.
Other than the one thing I mentioned that I did like, I did not like anything else. The pool was freezing cold and we ended up having to pay to go somewhere else to swim. The room was dirty and the shower was falling apart so we did not even shower while there. They charge my credit card as soon as I checked in when they were not supposed to until my stay was over.
10.0 / 10.0
Great location, clean room and a nice bar area
10.0 / 10.0
Location of the hotel being right on the river which allowed us to see the water being dyed green for St Patty's day. Being close allowed for us to be able to run back to the room when it got cold or we wanted to just get inside.
10.0 / 10.0
Fantastic location! Big room
The shower
10.0 / 10.0
Ubicación, instalaciones, vista espectacular desde mi habitación.
Personal del front desk con poca iniciativa de servicio. No hablan español ni tienen la más mínima intención de auxiliar al huésped. El agua para bañarse no estaba suficientemente caliente.
10.0 / 10.0
كل شي نظافه موقع اهتمام
لاشي
1.0 / 10.0
Bien ubicado pero personal nefasto con excepción de Gabriela la señora que trabaja en el restaurante. No lo recomiendo !
Su personal y costo -beneficio, no se justifica !
6.0 / 10.0
Good location. Close to a lot of shops and restaurants. Room size was nice. View was amazing. Great room service. Nice to be able to cast to the tv from phone.
No hot water!!! Fridge wasn’t cold enough. No microwave in room. Beds weren’t very comfy. No food delivery to room.
9.0 / 10.0
Die Lage ist super, sehr gute Anbindung an die Hochbahn und die Blue line zum Flughafen.
Sehr bequeme Betten und eine tolle Aussicht aus dem Zimmer mit Riverview
8.0 / 10.0
Everything was nice and clean and the view was amazing
I didn't get the room as it was described to me in my conformation was suppose to be a double spacious room with a sitting area and shower and separate tub.
9.0 / 10.0
I liked the location and fast check-in. The room was specious and the beds were comfortable, clean and tidy.
I did not like the bathroom towels. They are small and limited in number. They don't smell nicely as you expect from clean towels. There is not enough toiletry for couples and are not replenished daily.
9.0 / 10.0
habitación muy grande con ubicación inmejorable
la regadera no funcionó. la arreglaron después de llamar 5 veces .
10.0 / 10.0
Excellent location
5.0 / 10.0
Modern
No breakfast included,have to pay $30 for breakfast,thin walls,musty
8.0 / 10.0
The location is excellent, very central/loop, and amazing views across the river. Our upgraded room was lovely and clean (albeit very very noisy, as low level facing road). Some of the staff at reception were lovely and very helpful - Deja and Dominic in particular. Gyn was lovely overlooking the river.
All rooms with city available were close to a noisy lift. We were re-roomed to an upgraded room with river view but unfortunately the cars/car radios were even more noisy. The member of staff checking us in was not very helpful. A large deposit is taken off credit card and there was some confusion around the final payment/refund. Also we booked with breakfast included, not something the hotel seems used to.
6.0 / 10.0
We stayed at the hotel 14-16 of July, we payed the deposit , the staff said they will return money after check out, but 1 month we are still waiting our money back
FAQs
How much does this hotel cost compared to others in River North?
The average price for a rental in River North is $186 per night. This rental is $82 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at The Royal Sonesta Chicago Downtown. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is The Royal Sonesta Chicago Downtown pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at The Royal Sonesta Chicago Downtown?
We found 9 amenities for this rental. This includes air conditioner, pets allowed, kitchen or kitchenette, internet / wifi, and parking.
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