DoubleTree by Hilton Memphis
3.9
Good(338 Reviews)Hotel in Memphis, TN
4-Star Hotel
Reasons to book
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
In the Clark Tower Complex business district in east Memphis, Tennessee, this hotel features free airport transportation as well as comfortable guestrooms that are filled with convenient amenities.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Memphis, TN
Available Rooms
2 Double • 290 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 King • 290 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 King • 1 Sofa • 290 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 King • 301 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 King • 290 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
3.9
Good(338 Reviews)100% verified reviews
3.9
The name.
AC was inop so they moved us at midnight to a supposed to be suit; which was Ant infested. A guest had their car broken into which left us in fear of safety. Trash sat in the hallway for two days disgusted
The worst marriage proposal weekend because of this $556.00 bait and switch this was not the Hilton we thought and I'm seeking a refund. Sad
3.9
Not a great experience!!! Room are run down. Room stunk. Had to ask for towels. Shower and sink did not drain properly. Refrigerator was not cold. Elevator broken. Pool is disgusting. USB chargers do not work. Definitely NOT worth the price paid. Staff was nice enough but not motivated to fix anything. Location was kind of questionable regarding safety.
3.9
The indoor pool and the Movie theater being right next door.
There was only one working elevator.
3.9
It had everything we need, dining, and snack bar with local eats nearby
None
3.9
Notre chambre numéro 200 était située à côté de la machine à glaçon. Cette machine faisait un bruit infernal. Elle était installée contre notre mur ou était posé le lit …. Sans compter le bruit supplémentaire lorsqu’une personne venait se servir des glaçons ! L’horreur 😭
Nous avons fait part de notre mécontentement le lendemain à l’accueil mais pas un mot d’excuse .
Sans parler de l’odeur de chlore dans la chambre, qui donnait sur la piscine.
3.9
Double Tree Sanderlin is always a favorite. The staff and the cleanliness are always a plus
Nothing
3.9
Location
Very loud. A lot going on.
3.9
Great location
My car along w 4 other cars were broken into taking my son back to college. We lost over 3,000 worth of stuff. Was broken into at 8:00am in the morning. Police never came. Not hotel fault but very bad experience.
3.9
Location
Hotel was run down
Overpriced
Charge $5 for coffee seriously use to be free
Pool was not clean
3.9
Location was good
Over price never got a detail on incidentals and I had a lot
Hotel was run down
3.9
The breakfast was Ok. The lady who prepared the omelets and waffles was great. However, I arrived before the 10 a.m. breakfast deadline and was charged $14. About 10 minutes later, a gentleman came in late and was given the same breakfast by the manager, for a lesser charge. I have no problem with paying, but if you place a cut-off time for the meal, it should be followed and no special concessions should be made for others! Other than that, it was a good stay. I'm not sure points were added to my Hilton Honors account though.
There were some ants located in the bathroom of Room 331.
3.9
Location and wing back chair shown some gross "squirts" of liquid stains
3.9
Location is perfect. Right in the middle of everything. Was able to walk to the movie theater (which was extremely nice), Whole Foods, and Ben & Jerry’s all in one trip. It’s a great location to not have to drive far to get anywhere
Really disappointed in the cleanliness and readiness of the room. The couch had multiple stains and wear/tear. When I folded out the bed in the pull-out couch, there were no sheets on the bed and none to be found in the room. The mattress had questionable staining on the front and back. When I called to get sheets delivered up to the room, I was met with a housekeeper who knocked on the door, dropped them on the floor, and pointed when I opened the door. Never said a word. Just pointed and left. The availability of blankets was also an issue. I needed 2 blankets for my kids and was told I could only have 1. I’ve never experienced a hotel who could not give more than 1 blanket to a room. The recessed light in the bathroom was hanging on by the wires connected to it. Completely exposing the wiring to the humidity of the bathroom. We were only given 2 towels for a 4 person stay. For the money I paid to stay at a higher-end hotel like the Double Tree, the experience was less than expected.
3.9
Location to eatery
Limited parking
3.9
location
Parts of the suite were dirty and dirty towels were left in the room
3.9
The convenience of the breakfast was good. There were many selections of food to choose from and the service was superb!
It was very clean. The service people were so attentive and pleasant.
We were thrilled with our location. We were just a little outside of the middle of the city so there was less traffic and that parking was so much better where we were staying. It was very convenient to go to all our tourist locations.
Our only problem was connecting to the Internet. Our devices just couldn't make the connection and if it make the connection it popped us right off.
3.9
location
a lot of leaks in the lobby
3.9
When we arrived we waited in line for 30 min to check in and was told that a room was not ready for us and to check back in 15 min. We did that and a room was still not ready. We left our bags at the front desk since we had a show to go to. When we got back 4 hours later we had to wait in line for an HOUR before we could get set up with a room and get our things back. We were told that a large portion of staff had quit and managers were cleaning rooms. People were crowded in the lobby and hallways unable to check in. Finally we were able to get a room because we checked in before our show and it had been so long. Overall the staff seemed unapologetic and uncaring to the discomfort placed on guests. The room was fine but I did see mold growing on one of the paintings in our room. Over all I was very disappointed in the service.
3.9
Room was clean wheni finally got one after waiting four hours.
Was told room will be ready when I arrived and room wasn't ready. Didn't receive a room until 11pm at night.
3.9
Nice!
3.9
Clean and comfy with a warm cookie on top
N/A
3.9
location was convenient to what I was doing in Memphis.
The room was DIRTY. There were easily seen food stains on the sides of the comfortable chair and on the carpet. When I rubbed one with a washcloth, it came off fairly easily. It was gross like something had splattered all over without being cleaned at all. The desk phone in my room did not work and I had to call the desk from my cell phone after several attempts to climb under the desk and fix the room phone.
3.9
Very clean, and a wonderful bed and shower. The room was warm, almost too warm. Housecleaning staff was very friendly.
The afternoon staff when we checked in were not at all helpful or informative about anything.
3.9
It was clean.
It was totally over priced. Lots of hidden fees and not generous with amenities at all.... Nor does anyone ask if they could help you or get you something. How much does a packet of coffee cost when you're spending $280.00 for a room... Come on!
FAQs
How much does this hotel cost compared to others in Memphis?
The average price for a rental in Memphis is $148 per night. This rental is $46 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at DoubleTree by Hilton Memphis. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at DoubleTree by Hilton Memphis. Enjoy the water!
Is DoubleTree by Hilton Memphis pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at DoubleTree by Hilton Memphis?
We found 10 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.
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