The location close to restaurants,parks and to downtown.

Location is perfect.

Breakfast which is included is not what you might expect from this price range (260$/night). Its sober and for an omelet you need to pay extra. Rooms are nicely decorated but very noisy. Reception which is located in the main hall is heard inside the room (number 2) The whole hotel need some TLC. Its messy and in need of a clean up. Automatic response will follow on my review but I'm wondering if the managers read any of these comments....

Great location , room was spacious and very comfortable.

very warm and friendly staff, cozy rooms and a quiet good location

no gym

pretty, nice location, attentive staff

rooms were tiny and had little to no natural light! no views, no light, cramped space. Poor shower pressure. Could hear neighbors making love, along with every other noise in the hotel

I loved the location, the ambience, the cleaning, the food, the decoration, the customer service...I loved everything in Orchid House Polanco. Highly recommend 👌.

Nothing to say.

location, bed comfort

rude staff, loud banging all night coming from inside bathroom

everything!

nothing!

The style and design! the plants were amazing!

nothing

Staff were very helpful

Stairs to bathroom and no tub

This is a lovely place to stay in Polanco! The staff was friendly and helpful and we appreciated the massage we were able to get in the room. The place itself is beautifully decorated and welcoming.

We stayed in a standard room and I have to say it is a lot smaller than expected and did not have drawers to store items and the hanging space was so short we couldn’t properly hang some of our items.

Stylish, modern, clean, good location