Flexibility with check-in, very friendly interaction!

Frederick. so attentive and helpful.

The staff is very friendly and helpful.On our arrival we were offered coffee and the next morning too. We really appreciated this lovely gesture.Thanks for everything !

The room was rather small!

Very helpful staff

Lack of amenities (hairdryer, kettle...)

convenient, clean, good value

parking available was not as advertised

Great location near a bus stop, 15 mins walking from town center. Wonderful staff, super clean and comfy beds.

Very friendly and helpfully staff. Great place to stay for a few days. Easy to get around with public transport pass that is payed through the city tax.

Lift does not reach the top floor and suitcases need to be carried up a flight of stairs. The manager at the hotel offered his help with carrying the luggage up the stairs.

excellent location, close to Chaplins World and Mont Pelerin, bus stop under the hotel, wonderful view from the window on the 7th floor of Lake Geneva

could use more electrical outlets in the room

uncomplicated to check in basic but well maintained small room with the great view parking place!

quite distant to the city center

the location, amazing nice staffs who were always very friendly and helpful highly recommended

staff very helpful

bed very uncomfortable

Breakfast: Not much of a choice, but that only becomes a probem after a while. And I would lie if I would claim to be affected - usually cycle between 2-3 types of breakfasts anyway. Wat was offered was good. There were fruits, bread, cheese and jam, and muesli. And obligatory coffee. And a microwave. Location: Not in a city centre but well served with a frequent enough bus right next to the hotel. Staff: The best part. A receptionist (and probably more) was the most kind and helpful person I met in a long wile. Calm, up to the point, and boy did he care. I came to early, happy I was allowed to leave the baggage at the reception and his main concern was that he was not able at that time to produce touristic cards.

It is a bit of a letdown that the top floor is not accessible with an elevator so one needs to carry baggage one floor up. besides that, all was fine.

clean room nice service

View from room was fantastic Wi-Fi was free Staff were very helpful and friendly Gave us free tickets unlimited travel on buses ,trams ect Would definitely use again

Room was small ,but view made up for this

The gentleman at the reception was lovely and super helpful. Gave us tips and information on what to see around the city as well as local information. Also gave us two discount cards for the main attractions which were a huge help!

Nothing really! Just perhaps clearer details on how to get to the hotel. If arriving by train, there is a local train (3 mins) to the hotel from the opposite side of the 'city' entrance/exit of the main station.

The location was super good, close to the train stop and bus stop

Best value for money hotel in all of our Switzerland trip. Free (though a bit tight) parking, small but clean room, and informative staff about what we can do around. It's not much, but it met our overall expectations.

It's really far from anything interesting. There's not much to do at night, nothing is really in a walking distance, but I guess it's something we knew about beforehand so wasn't too important for us

Cheap hotel near the motorway and not far from the city centre. Friendly staff and available parking on site.