our room was upgraded by the property without request. we got most gorgeous room of the castle , Angelina. location is amazing, stuff very friendly and helpful. great arrangement with the car parking.

nothing , all was great

Nice place in the center of Catania

Gorgeous room beyond all expectations! Central location off Piazza, great staff.

nothing

This is a beautiful property, tastefully decorated in historic style, very well located just off the Piazza Duomo. The room was large and very comfortable and the staff were helpful. We splurged a little on this property for the last two days of our trip and we are happy we did!

incredible customer service

most central location. espresso machine in the room appreciated.

Lovely hotel with fantastic rooms in a wonderful location. Staff were excellent and very helpful.

A little expensive but I knew the price when I booked.

We have stayed there three years ago, so we came back because of the place and the staff. The hotel is beautiful and the staff carrying and engaging: what you expect from Sicily.

Everything is sublime, so how could anyone complain.

The location was perfect - right off the main square in the heart of Catania. We ordered breakfast on a number of days which was served in the room and offered a good selection of Sicilian and regular international options. The staff were great - very helpful and very friendly. The room itself was stunning - silk wall hangings with ornate furniture and cornicing. There were complimentary snacks, coffee and aperitivi available in the social area beside reception. Our plane was delayed and the staff waited to meet us late in the evening.

It feels like nit picking to point out that the building is a historic palazzo, so the corridors are a bit narrow and the great location means there is some noise outside the window, but the windows are modern so most of it is shut out anyway.

Perfect location. Excellent staff. Lots of design features like Kartell.

The Palazzo and our room were beautifully decorated. Wonderful linen sheets on the bed. Ideally located. Excellent staff - Renato and Alessandra took great care of us -great restaurant recommendations as well as what to see in a short time.

no negative remarks at all.

Great location. Staff organised car for 4am pick up to airport and worked perfectly.

Nothing

This hotel is 10/10. If only I could give it a higher score! It’s a very small intimate hotel in a renovated 400 year old Palazzo in a fabulous central location just off the central Piazza Duomo. What makes this hotel truly memorable and special is the totally professional, dedicated and helpful staff. Renato and his team, Alessandra and Serena, cannot do enough to help their guests and make them feel comfortable. No request was too small. They helped us with selecting the best places to eat and visit, the best tours, booked taxi’s etc and answered any queries we had. Other guests told us they had exactly the same experience with the staff.

Nothing. Being a historic old building there are stairs to climb but staff insist on carrying your cases to & from your room.

The hotel’s location is superb. Staff were incredibly friendly, welcoming, helpful & charming. The room was comfortable & clean & nothing was too much trouble. We wish we’d been able to stay longer! Thank you to the team who made our stay so enjoyable

nothing

Wonderful location, staff very helpful with bags and parking.

Elevator goes to first floor only but staff assisted with bags so ok

It’s a unique, boutique, small property in a small renovated palace. Very charming! Great staff!

Nothing really but as older travellers the double flights of stairs is a consideration

everything

nothing

The location was perfect for us to spend a few nights in Catania Central and easy access to everywhere. The room was very clean and comfortable. The staff was friendly and helpful to arrange our tour and drivers. We also liked the idea of renting the beach chair and umbrella at any beach clubs which made us easy access to any beach. Thank you so much. We will definitely go back to your hotel with family next time.