Property was beautiful and location was great for all activities.

Overall, we had a pleasant stay. But there are a few things, that require some improvement: the internet is extremely slow. As there is barely any 5G in the mountains, you need to use the Wi-Fi. Also, the kitchen is not equipped for cooking for/with 12 people, only a few pans and pots. Lastly, the hot tub doesn’t work properly: only a few jet nozzles working, hot tub lighting not working. But in general a very nice cabin, the location and view are great

The location was perfect for us- a 5 min drive to downtown Gatlinburg, but nice to not be too close to the downtown traffic. We loved the mountain view (though some trees are getting tall), the hot tub, pool table, movie theatre (though sound system wasn't hooked up & seats showing wear) for kids & adults alike! We had 9 adults, 2 teens, and two toddlers and this was an amazing size. We each had our own spaces and didn't wake each other up. The kitchen is giant and perfect for group meals and board game nights. We had a bit of difficulty when we got in that the code didn't work. We were able to call and get into the lockbox when their other code didn't work. During our stay the upstairs AC was intermittent which was rough for July, but Jackson Mountain responded quickly to take a look and offer a portable unit in the meantime. A few notes: internet was basically non existent. At 6am we could use our phones to look up trails and restaurants, but otherwise we had to drive into town as the wifi and our LTE was not doing it. We also had a small dog with us (which was amazing we could bring as it was so hard to find good pet friendly rentals!) but there isn't a ton of space outside the property to take them on a walk. My dog was fine with that, but maybe yours wouldn't be. My elderly grandmother also had a bit of difficulty in the cabin. We hoped to keep her on the main level since there was a bedroom and bathroom and she wouldn't have to deal with stairs, but the bed was too high for her to get up onto and the walk in shower was in the lower level. Just to keep in mind if you have anyone with accessibility concerns. We would definitely stay here again as waking up to that view and sitting out on the porch literally made the trip. Thanks for hosting us!

The house was everything we hoped it would be! The pictures don't begin to do it justice. Very comfortable, and worth the price just for the awe inspiring views. I thank the hosts again and again for allowing us to have our dogs with us. A family gathering wouldn't have been complete without them. The only thing that wasn't perfect was that there was very limited potty areas for the pups, but given the location that could not possibly be helped. I would absolutely stay there again!

Beautiful cabin. Great location. Struggle to get in. Really needs some updating. New mattresses, cookware, carpet and bedding would make a huge difference. Great size for a group. There were 12 of us, and space was great.

Overall property was great. Couple issues that were noticed. Was jettub did not function properly, upper bathroom on the left hand side of the house (looking at it from the road) leaked water and dripped to the second floor.

The house is very dated and needs repair and a deep cleaning. The refrigerator leaked, leaving large puddles in the floor. We had to stuff paper towels under it. The kitchen is not ideal for cooking. Pots and pans are old and rusting. No cutting boards, oven mits or baking sheets and the knives are too dull to use. The water pressure in the kitchen sink is nonexistent and makes it impossible for washing dishes. The living room sofa is so squeaky and extremely uncomfortable for sitting. The bathroom sinks are a terrible design and the shower curtains are moldy and gross. The gas fireplace was nice to have but made the entire house smell of gas when you used it. Although the house was large enough for our blended family, it was not worth the amount we paid for the week. We have stayed at much nicer rentals for less.

The cabin was perfect for our family vacation in the Smokies. Although the cabin had everything we could possibly need, it had a few areas that could use some attention. The carpet was in bad shape on the stairs and the lower level. The hot tub had a musty smell, so we did not use it. These things are easy to manage, so it was somewhat surprising that at this price level, these things would not have been addressed. I would definitely recommend this cabin if they would replace the old worn (and torn)carpet. It is a beautiful home.

Would have given a 5 star but a few things could use some attention. Better stocked kitchen (no hot pads and light on utensils), and fairly widespread TV problems that could use some attention. Otherwise it fit our needs and we would definitely stay again! Liked the layout of the house, was fairly private and the view was BEAUTIFUL!!!!

Great location off the crazy overcrowded strip. Very accommodating as we changed locations once to add a room and lower elevation. Horrible once there. Had a leaky roof onto a bed during a rainstorm one evening and got a call center. We’ve checked out today and still no one has called me and it’s noon the next day. VERY disappointed in how this was not handled at all last night while rain dropped on my mother in her bed.

This cabin was perfect for our Smoky Mountain Christmas gathering!

Was disappointed how run down the property was for the amount of money. Some of the porch railings are rotted out and gave way when leaned against However the interior was beautiful and layout of the bedrooms was very nice. Was very well supplied with coffee makers ,toaster ,crockpot,cookware,pans,dishes, and silverware.Some of the beds and pillows were very uncomfortable. The furniture was exactly like the pictures showed! This cabin just needs some tender loving care! A good cleaning and some repairs and minor updates. Management was very accommodating and sent a service tech out for some of our complaints. Brought us a brand new sweeper, the other one had a broken belt. We loved the location and would stay there again trusting that repairs and updates have been made!

The house was amazing as well as the view! My only complaint was the information I received via email was not accurate in regards to the door code and password/user name for the internet. The door code I was provided was not the correct one and I had to call to get the correct code. There was paperwork at the residence which also contained wrong information as to the password for the internet. I also recieved conflicting times for check out. One email said 10:00 am, then I received a text message which said checkout was 6:00 am.

My biggest complaint on this listing is how it was falsely advertised as a refundable trip, when in fact it isn’t. Jackson Mountain needs to do a better job at keeping its listings up to date. VRBO also needs to do a better job following up on the accuracy of listings. The cabin wasn’t throughly cleaned, but quick cleaned. Found things from previous vacationers, found dog kibble in a bed room, blood stains on sheets & bedding. Unfortunately these thing weren’t noticed until later in our stay, so we couldn’t bring them up to management. The views were okay, but I’ve stayed at places in the area with better views for less. Cabin layout was very nice and able to easily accommodate everyone in our party. Was very disappointed in the amount large cooking pans & pots. There was an abundant amount of small pans, but this cabin is supposed to hold a large amount of people. We had a lot of difficulty cooking for everyone and had to go buy some new cooking equipment. This cabin was also supposed to have WIFI. The WIFI was so poor, it was non-existent. If the cost was slightly less, refund policy correctly list, cabin was properly cleaned, had adequate cooking supplies provided and quality WIFI, I’d have given this cabin 5 stars. It was a cute cabin with a lot of potential. However, with these complaints I can’t give it a higher rating. Jackson Mountain Homes did call us the day after our check in to see how thing were. I liked the phone call, however, I shouldn’t need to bring up so many little issues while during my stay. We had multiple activities planned. I expect stuff like these things to be handled outside my planned stay so I wouldn’t need to waste my vacation time to fix issues that are simply overlooked by the company. It is very unlikely I will ever rent a home from Jackson Mountain Homes in the future.

While the location and view were great, many of the advertised amenities were unusable to my family. The theater room was broken, jetted tub broken, only one working pool cue, and a broken bedroom door. I understand that this house is available to pet owners which is why we chose it but the extra “pet fee” doesn’t seem to mean that extra cleaning is involved as the house smelled of pet urine when we arrived. I know there are irresponsible pet owners but the stains and smell on the carpets should have been a red flag to cleaning crew. Too bad as the view is remarkable and the house has plenty of beds and baths for a nice family get away for my husband, myself and our adult children but we will not be returning

Lot of things in this unit did not work or function. Made our stay very inconveinent and miserable. I will not stay here again.

Everything the listing said and more. Stay with confidence that you won't regret it.

The property is exactly as advertised. Everything was seamless, I did have to call customer service upon checkout becuase I didn’t receive the correct email to check out, but they were very helpful and took care of it over the phone. Very cute, we will be back for sure!

The property was as described in the listing. It has been well maintained. The office made courtesy call and was responsive to any calls made. I would recommend property to others.

My friends and I stayed here for a night to celebrate a birthday and have a getaway in the mountains! The place was amazing and super clean. We stayed in that night and went to downtown gatlinburg that next morning, and we were not bored at this cabin! Lots of fun things to do with a pretty view. The entry code initially did not work but a simple call got it fixed right away. Cell service and WiFi was great in contrast to previous reviews I had read when booking. Was not disappointed at all and hope to go back!

Very spacious & unbelievable views of the mountains.

Enjoyed our stay. The porch is great with a beautiful view. The kitchen was not well stocked for cooking. Pots and pans in particular were not adequate to meet our needs, but we made it work. We bought another can opener and left it there. But the property could be 5 star with a better supplied kitchen.

Pros: Cabin location was great. It was up in the mountains. Drive was not too bad. Cabin was spacious and clean. Cons: WiFi internet did not work at all. TV did not work. Surround sound system in the theater did not work. We called management several times. We were told that someone would come the day we checked in but no one did. Then on day 3 of our trip, a technician did come to fix internet and TV but he wasn’t able to fix it. Also, no cellphone reception. I had called management before we left for the trip and they said that internet connection would be slow, but it did not work at all.

We loved staying here! Accidentally tripped the alarm and didn’t disarm it when we first arrived. Be sure to do that! Breathtaking views and everything you need for your stay in Tennessee.

Everything was great!

Great view, clean property & quite location! Perfect drive in to town as well.

Spacious nice cabin and solid location, although road is somewhat steep and wouldn’t want to make it in icy conditions. The pros of cabin: well appointed and decorated. Spacious. Terrific views and porch. Clean overall and nice look. Great lot and nice neighborhood. The cons: Media experience —- Theater room had multiple issues which required maintenance and never ultimately worked. WiFi was very slow, virtually impossible to stream. CO detectors chirping in cabin when we arrived.. Had to call Mgmt Company 3x to address various issues. Overall, a super fun weekend with 14 friends hanging out! We owned in the area a rental cabin for 11 years and now come back and rent a place at least once every year. Truthfully, we will stay some place else next time just because there are too any great choices and a few rough edges on this experience.

Location was very good. 15 mins to downtown Gatlinburg and about 30 to Pigeon Forge. Enough space for everyone to have their own privacy and at the same time be together as a family. The views from the cabin are spectacular as well! Thank you.

The cabin was beautiful. We had plenty of room for all of us . The view was amazing. We will definitely be back.

We were lucky enough to spend some time at this cabin over the holidays. The property was beautiful, clean, and spacious. There was plenty of room for everybody to have their own space but also lots of shared space to spend time together. Aside from what is advertised about this cabin, here are a few details of which you may want to be aware before visiting: • The cabin is on a mountain, and the roads are VERY curvy. We didn’t have snow during our stay, but I can imagine that could create some complications. • If you have a pet, there isn’t a lot of options for dog walking, but there are a few flat, grassy spots in the front you can use. • There are plenty of towels, but you will need to wash them throughout the week to keep them fresh. • The kitchen is stocked with plenty of cookware and dinnerware. • There are lots of games in the basement to keep everybody busy. • You may need to purchase additional paper towels and toilet paper as well as laundry detergent and dryer sheets. There are a few of these items available but probably not enough. • The property does have an ironing board and iron but no hair dryer that I could find. • If you are traveling with young children, you may want to bring safety gates with you. I didn’t see any on the property. All of my family members agreed that we would certainly stay at this cabin again.

Our stay at Dreamscapes in Gatlinburg was great & the House was great & was just as described.

This was our second stay in Dreamscapes and the house was absolutely perfect! We meet with college friends each year, this house provides ample space, private bedrooms and baths, a large table for meals, and a rocking chair on the deck for everyone! The house is clean and the beds are comfortable. My only complaint is that the trees have grown and the view we had the first trip is no longer there. Barb, KY