Deck and steps brand new. Hot tub perfect. Super clean. Online pictures accurate. Checkin horrible. Unable to give zero star rating. Expected from previous reviews. Was met at checkin by pest c9ntrol service. Parking limited due to construction dumpster and leftover lumber from decking project. No cell service so it was necessary to drive .5 mile to communicate keyless entry malfunction. Management was overall courteous and apologetic. No seperate fee for pets a plus. If there was cell service would stay again. My mother was in hospice at time. Otherwise not a deal breaker.

Everything was perfect except they did not tell us the code to the inside alarm. Eventually we found the code but only after 5 minutes of alarm blaring across the mountainside. My favorite part was the stream running through the property it was so peaceful!! Check out time could be later but overall it was amazing.

This property was beautiful and I would definitely stay here again although there is some updates that need to be done. There was some soft boards on the deck , and the master bedroom ceiling fan wouldnt change speeds and the light wouldn’t work but overall very nice and peaceful. Our last night there two cubs came on our porch and chewed the hot tub cover , it was very cool but scary at the same time.

Cabin was very nice and tucked away. Could only see 2 other cabins up the road. The sound of the creek was amazing when sitting in the hot tub. The only issue we found were some of the boards on the deck needed to be replaced. Some of them felt like you could step right through them. Over all it was a great experience.

Our family of 6 enjoyed the cabin. Location was great.

We had a nice stay

Everything from check in to check out was very informational and easy. The property is beautiful and so is the cabin. It's far enough away but still convenient to downtown Gatlinburg and all of the attractions. There was far less traffic and more privacy. Any information needed was emailed to me or available inside the cabin. The cabin is well furnished and there is plenty of room for the whole family. There was also ample parking for more than 1 vehicle. The hot tub was fabulous and great for the chilly evenings as well as being under a covered porch. The balconies with the rocking chairs were a plus to enjoy the beautiful rooms. The only inconvenience (which is very small) was that we cooked almost every meal there and could have used a few more skillets, pots, and pans, but we made it work. We were provided with plenty of toilet paper, paper towels, dish pods, etc. We felt right at home in this beautiful cabin and have already recommended it to family and friends. We will most likely boom this cabin again.

The cabin is private but close enough to Gatlinburg to be able to ride in and enjoy shopping and eating.

Recently rented this property and absolutely loved it! It was secluded and peaceful.. loved being able to sit outside and hear the creek. Check in/ out was very easy. Had no issues while we were there. Even received a phone call from the property management team during the stay to ensure we were satisfied with everything. Highly recommend!

We had a great week. Very relaxing. The drive into the house was more then we expected in regards to the climb amd the curves. LOL!! Saw a few Momma and baby bears on our porch, trying to get into our truck and laying on the porch like a dog. We really needed that week away and this home fit the need perfectly. Nothing like starting your morning with coffee or ending with a glass of wine in the perfectly heated hot tub. Highly recommend Dreams and Streams. Amenities are great for adults or families. I hope you enjoy your stay as much as we did.

Love the stay easy check in and out great customer service they gave me a call during my stay and made sure everything was okay. 👍very clean property 👌

Jackson Mountain Rentals is very thorough.

Perfect stay! Location was exclusive and place was as beautiful as advertised. Would recommend and plan to come back!

Needs new pots and pans, but overall beautiful. We had a great time.

When we arrived we didn’t have the code for the door and had to wait to get in contact with a lady from the office to get code to get into the cabin. Hot tub didn’t work had a tech come out he changed one setting on hot tub and waiting ten minutes while he played on his phone and then he came in and said hearing element was out so we couldn’t enjoy the hot tub after paying extra money just for the hot tub then we tried playing pool and the table was leaning so bad every single ball would roll to the back left pocket pictures of the view was not accurate at all we couldn’t see anything but the road and a couple other cabin. Cookware was junk and coming apart and most of them was broke then we had to load dishwasher and it smelted so bad when I opened it like rotted food and the instructions says to start the dishwasher before leaving and it wouldn’t work either. Way over priced for cabin will not ever rent a cabin from this again and will tell everyone the same thing

Had to cut trip short a day. No fault of the property we were supposed to leave on Monday and the forecast had changed from 3 to 4 inches of snow to blizzard like winds and 10 to 12 and we didn't want to get snowed in. Overall it was a nice relaxing cabin. Very easy to check in and out. Hot tub was great. Would rent from them agian.

I think the porch steps walking up need lights going alone there very dark. And the pool table needs to be tuned the other way to be able to actually hit the ball with no issues

Overall our stay was good. The location was okay , just wish there would have been a better view for all the driving up we did on the winding road. Thankfully the construction next door was not too loud. it could have been a little cleaner; there were some leaves in the hot tub when we took the cover off. When we turned the jacuzzi on it somehow leaked a little bit of water to the room downstairs, we tried calling for assistance but didn’t get a response. It was nice to have a pool table for entertainment.

Booked this rather pricey unit for one night to host my daughter’s 17th birthday party; the only thing she had asked for amenity wise was a hot tub. Called the maintenance people after letting it heat up for a few hours; to be told the heating element was likely out; and, therefore the hot tub could not be used. Filed a compensation complaint with the office; but, was informed it could take up to 2wks to be reviewed by a manager to determine what if anything could be done.

Weak boards on porch which could be dangerous and need to be replaced. Need to be cleaned better. Went to eat and came back and found rat droppings in bed.

The view is amazing early in the morning and in the evening.

When we pulled up to the cabin there was a huge mess that I had to clean up with fear of attracting animals. I think it’s ridiculous that I had to clean up spaghetti while on my vacation I was forced to get a broom with cleaning supplies to clean up the steps coming to to the front door. I am not happy at all about this at all. Pictures attached. There were more areas all the way down the stairs but before I could take pictures my mother was already trying to clean it up. Second I have been unable to successfully arm the alarm system using the stay function as the instructions say by pressing for 3 seconds. The other functions work but the one we need to feel safe while in the cabin doesn’t. Third , all fans are connected to a light switches and you are not able to enjoy the fan while you sleep. I find this very odd and not very hospitable. Lastly, I need to be able to set the alarm even though my dog will be here. I don’t want it going off if he walks around catching the motion sensor. Can someone confirm it is ok to set and leave ? So far our little get away is not off to a very good start and it’s sad with everyone being so excited to come. Even three days not one single bit of communication from the property. so disappointed all the way around.

Very quite

It was very enjoyable

We did not have cell service so internet was a must and guess what... it was out the entire time! Had a water leak that leaked on a bed downstairs from the upstairs shower and was never fixed!! Remotes to TVs did not work properly and some didn’t work at all. The water filter was disgusting, electrical breakers were off causing now power in some rooms until we discovered the breaker box, the passcode given for check in did not work so had to find a signal and call the main office. Nice cabin and nice spot but terribly managed and we were never offered any money back or anything for the issues we had. We had a bed get soaked and only thing they done was replace linen very displeased and will never stay with them ever again!!!!

We had a wonderful time at this cabin. The property was clean and had everything needed. The property management was very helpful. We’ll definitely be back.

To expensive for what was offered.

Would definitely come back but would like one with Mountain View.

When we first showed, I had to call the managers twice to get a code to work. Since cell phone reception was not available, I had to go up the mountain to get a signal. The pictures were deceiving as far as the size and the view. There was no view. It was extremely damp and musty in the cabin. In leaving, all of our belongings were damp and musty smelling. The location was fine. Also, most of the light switches were not connected with lights and the upstairs toilet would run because the chain was not attached to the lever. We enjoyed the area but the cabin was disappointing.

2 of our main requirements were wood burning fireplace and hot tub. Hot tub did not work. Fireplace was gas. It was pet friendly and in a nice quiet area. we enjoyed our stay

Clean nature spacious fun. Nothing but lovely 😊� ❤️

Check in was at 3pm - we arrived around 7:45pm to a car in the drive way, and someone making the upstairs bed. We attempted to get a late check out - however, voicemails and emails were never returned. It seems that if you are unable to get a late check out - the cabin 'should be guest ready at the appropriate check in time. It took him about 10 minutes of us oddly waiting - while there seemed to be a lack of urgency to leave the cabin to us. However, I will say - that we were lucky that he was there in one aspect - the code we received DID NOT work, and then the first code the maid/employee tried did not work - fortunately he had a third code that was worked and we used for the remainder of the weekend. We did see previous reviews about the codes not working - and due to poor/little cell reception around the cabin - we did not have to drive into Gatlinburg to make a phone call to the property manager. Again - in our attempts at communication with the property managers - their response was poor at best. We emailed prior asking if the fire place was wood or gas - to which they responded wood ... so we packed two boxes of wood - only to find out that the fireplace was gas - would be nice to list 'gas fireplace' in the description of the cabin. Also the description led me to believe there was a gas grill - there was not - just a open campfire type grill (bring your own charcoal). The hot tub worked - which was nice. We also read reviews about comfortable seating/poor lighting ... There was ONE comfortable seat in the cabin - the couch downstairs is very uncomfortable - my wife chose to sit on the floor. As for lighting - agreed it was poor - although there are enough light switches - which I imagine is connected to outlets but little to no light. Also plan on bringing coffee filters/tin foil - which I considered to be apart of 'kitchen essentials', only to wake up the first morning with a provided coffee maker, coffee we brought and no filters - we left 100 filters and tin foil - am curious if the cleaning folks took that with them or left them for the next guests. Speaking of cleaning - the ceiling fans are filthy and probably haven't been cleaned in years - considering every guest pays a cleaning fee.