Proximity to everything

We arrived at 9pm & directions were poor to the accommodation. GPS location co-ordinates were also incorrect. The building was covered by builders hoarding and we were provided an incorrect street number & no toilet paper on arrival.

Supreme location! Fantastic view. Comfortable furnishings. Adequately appointed with appliances and linens for our 3 day stay.

MINOR details! We experienced some difficulty in learning how to operate the decorative fireplace as well as the TV. We resolved the TV but found ourselves unable to use the fireplace. A phone call to Fresh Escape would have quickly resolved the issue for us as they were responsive to any concerns we had.

Spacious

See review from Patrica, June 2023. The place is probably run by a large company with no personal involvement.

Lovely spacious apartment and beautifully appointed. Spotlessly clean and well kept. Amazing view right onto the Cathedral and it’s Square. Easy walk to station and the great Quay waterfront along the river. A couple of minutes walk from the Guildhall shops and Sainsburys.

The accommodation manual needs to be rewritten and updated. There was no information about the TV and the instruction manuals for the other appliances were concealed under trays in a kitchen drawer. The managers constantly email to ask if you’re happy but then push back if you have queries. We had no shower gel (all travellers have their own apparently!!) and this isn’t supplied due to environmental reasons yet there is handwash in the kitchen and bathroom and other cleaners which were very unenvironmental. Not to supply shower gel seemed inexplicably petty. Our impression was that Fresh Escapes don’t often actually inspect the properties regularly to see what can improve to assist the traveller. just manage from afar and if you question anything, you’re the one that’s at fault. Not enough cutlery to benefit from a dishwasher and blunt cutting knives. Choc chip cookies ( which we didn’t eat) but no cooking oil. Also note there is a group of rough sleepers living in the Square who appear to be spaced out a lot of the time and sometimes could be abusive.

i like the view and it was quiet excellent location

check in 4pm is too late and check out and 10am is too early

excellent view with amazing apartment everything that you needed and great location .

nothing everything was great

excellent accommodation clean and perfect

nothing

central location

lifts felt a bit dodgy