Elevator was out of order the whole and hot tub even though property mgr made aware

When I arrived to the property the condo was not cleaned. Owner said she didn’t know it had been rented for 3 days before we came. Bathroom sink drain was plugged and took forever to empty making it very disgusting. Air conditioning unit on deck leaked a lot and the water puddled up right in front of the door you had to use to get to the deck causing either tracking of water or having to put towels down to clean it up all the time. It was full of mold on bottom of air conditioning unit and very dirty. Looked like it hadn’t been cleaned in a long time. Elevator was not working again!! Had to cart luggage and groceries up 3 floors.

Very disappointed in the fact that directions told us go to a gate that was not working. I did not have a number to contact to find out how to get into the correct parking garage. Asked someone in the pool thank goodness was given directions on how to get to the right garage. THEN the elevator was not working. We are seniors! I mean not young and had to carry everything up three flights of stairs and then every time we went sent anywhere we had three flights of stairs to deal with. Cleanliness was okay. Could not enjoy the spacious balcony because the air conditioner sits on the balcony and is very loud. On the positive note, location to the beach was great,

Owner quick to respond to questions before stay. At six adults had plenty of room condominium very large and outside patio huge. We all had a great time. It was close to testy and shopping

ROACHES! We noticed several on our move in day, in the bathroom and kitchen. I contacted the owner immediately with my concern of a roach infestation. Owner responded that they would contact the condo association, since it was their responsibilty. We kept our food sealed and avoided making any food in the unit. When I opened the dishwasher to put in a glass I found roaches inside the dishawasher and along the outside of the door . I took pictures of the roaches and immediately closed the door and ran a dishwasher cycle. Roaches fell to the floor and I killed as many as I could before they ran away. I sent the pic to the owner who responded in the afternoon and scheduled an exterminator for Monday. Monday morning I opened the dishwasher and again found roaches inside around and repeated process of running cycle and killing roaches. The exterminator (owner hired) came late Monday afternoon and sprayed. Exterminator said infestation should taper off in a few days. Almost immediately roaches started coming out from everywhere along the floors, kitchen, bathroom, living area and front hall. I can't believe this infestation wasn't mentioned by any past visitors, it didn't just happen the day we arrived. There were roaches of every size and life cycle stage. There were also many other items which made the stay unpleasant, dirty carpets, dirty uncomfortable couch, lack of seating, broken box frame in bedroom, loud leaky AC unit, plus others I'd list if there was space.

We enjoyed our stay! Condo was very nice and the balcony was amazing! It’s in perfect location. Close to pier and plenty of shops and restaurants. We really enjoyed our stay. The complex is older and pool did not have easy access but over all a great place to stay.

Beautiful well kept property. Attentive property manager. Within walking distance of some much. The view was beautiful. This was a low key vacation to spend time with family. We never turned the tv on once. Clean condo, comfortable beds. Highly recommend property...

We had a fabulous stay at Tybee Island for our first time on the island. The condo was large with plenty of storage and seating. This is the first condo we have rented that had plenty of trash bags, dish and laundry detergent for the whole stay. The unit is older but well maintained. The complex is nice and we enjoyed the close proximity to the beach, restaurants, and shopping. One of the mattresses needs replacing, it is obviously worn and uneven. However, for the price compared to other units in the complex/area, minor issues like that can be overlooked.

This location proved to be perfect for our family. This condo is steps to the beach and pool. Close to the pier, shopping, and dining. We walked down to the pier to catch the sunrise the first morning and then realized the view is perfect from the condo’s balcony- no need to wake the kiddos. Very family friendly so if you have kids the pool is perfect for making friends and splashing about. If you don’t have kids, be warned there will be splashing and giggling. The condo itself was nicely furnished and had working appliances, including a very much needed and appreciated washer and dryer.

Over all the condo was nice. The handle on balcony door was broken, and wouldn’t pull door shut. WI-FI code had been changed, but wasn’t updated on check in instructions. the walk in gate codes were not the same as on instructions. Had to get from a resident. There is no property manager, so that info was wrong also.

Excellent location with a great view of the ocean. Property needs some upkeep. Door to balcony from living space broke. Elevator didn’t work after the first day. Towel bar in master bath come off the wall. Couch was very uncomfortable to sit on. Only very small frying pan to cook with. It wouldn’t take much to make this place a super nice rental. Just needs a little TLC.

The property is in a great location close to beach and shops and restaurant. The place is big and roomy with great views. However the management company is not reliable. The place had not been cleaned yet. The owner did make right on that quickly. The pool And hot tub area were locked up every day we only managed to get in one day after complaining even though I complained daily. We were there to celebrate Christmas with family and had lots to bring up to 3 floor and the elevator was not working upon arrival. After complaining it was fixed by day 2 though. When renting may want to ask about maintenance issues first to be sure all is good

Property needs done work. Biggest problem was the elevator did not work so we had to haul our luggage, groceries and everything else up three flights of stairs for the entire week. They kept promising that it would be fixed. Never happened. I could have rented a condo without an elevator! French doors out to the deck the handle was broke so every time you went outside it fell off in your hand. Master bath shower door would not close so there was water on the floor every time you used it. Communication with the property manager was pleasant but ineffective.

The property was in a great location to walk and/or bike to many places on island. The furniture was a little on the worn side but was clean and functional.

It's fantastic location. Can sit on deck and see ocean. Close to everything we cared to do. Would say cleaning person needs to vacuum behind furniture, lots of small trash behind dressers and bed. Cleaning supplies sitting in master bedroom by door. Dishes in dishwasher. Overall very pleased, would rent again.

Floors were not clean especially under the furniture. Towels were in rough shape and there were not enough for six adults for a seven day stay.

This was a girl's trip with 9 ladies all of us were very satisfied with how secure the property was and how clean & beautiful this unit was. The view was amazing, the access to the pool, beach, parking garage, shops and restaurants were all in walking distance. We all had an amazing trip and will definitely rent this unit again. We were in love with the area. Perfect trip.

This property was so wonderful. Upon arrival I had to call the property manager, she was available and helped me with what I needed. The place was lovely, we took a girl's trip, and everything was exactly like the site said it was, spacious, clean and near restaurants and entertainment. I will most definitely refer this place as a 5 star property, I will also book this property again real soon.

Property was a good size for our family, great location, however not maintained at all. Other units in the same condo property were much nicer for same price. The A/C was not working and maintenance call had to be made upon arrival, several items broken and made it difficult to use. Would be wonderful if all amenities were fixed. Cleanliness upon arrival as well- door was dirty out to deck, sink in kitchen still full of green liquid, supposedly to clean floors; toilet paper holder broken in half bath and towel bar in second bath broken. Shower in master bath leaks water all over floor. Supposedly new door to deck ordered but handle broken and difficult to use.

Very nice location. Great beach view from the balcony. Way more spacious than the pictures led on.

All the previous reviews still hold...too many 'issues' to list again but a few: door handle to porch falls off, TP holder in 1/2 bath fell off, shower curtain rod, towel ring AND towel bar in secondary bath FELL OFF during stay. Lots of little things. BUT having said all that, the location and space is FANTASTIC. I would definitely come back and deal with the many minor inconveniences. Do your customers a favor and hire a handy man for a day.

All the previous reviews still hold...too many 'issues' to list again but a few: door handle to porch falls off, TP holder in 1/2 bath fell off, shower curtain rod, towel ring AND towel bar in secondary bath FELL OFF during stay. Lots of little things. BUT having said all that, the location and space is FANTASTIC. I would definitely come back and deal with the many minor inconveniences. Do your customers a favor and hire a handy man for a day.

WILL NEVER RENT THIS ONE AGAIN. The owner doesn't care, wouldn't respond to my messages. I contacted VRBO and they reached out to owner and she hung up on them. Kitchen was dirty, dishwaher had awful odor and was dirty inside, stuff left under beds and on bedroom floors, cupboards inside weren't clean, patio door in living room was broke...no mini blind on it. Sofa bed had crushed pretzel rods under cushion, candy wrapper and chips on sofa mattress ...no bedding for that bed either. Stove is faulty! Told owner we had pics....she didn't care. WOULD NOT RENT....OVER PRICED for what you get

Beautiful view. Very comfortable. Some maintenance needed.

Pros: location, short walk to the beach and peer. Beds very comfortable. Having assigned parking huge plus. Cons: Bedroom window will not close, held shut with a hair tie. Bedroom table missing knobs. Bedroom dresser back is coming off with exposed nails/tacks. Stains and marks all through out condo. Microwave is duct taped. Did have another one that worked Fridge and freezer are dirty. Door to patio won’t stay locked or shut. Bathroom has the paper holder ripped off. Hall bathroom hand towel holder falls off. Hall bathroom towel rack is leaning about to fall off. Coffee pot has leftover coffee in it. Kitchen sink has a very hard time turning off. Feels like handle will fall off, water dips. Dressers, tables, remotes have dust on them. Mold in master bathroom. Pink looking mold in hall bathroom. Patio with live wire showing in the ceiling. Big stain in carpet of primary bedroom

Upon checking in and unpacking, I set my 1 yr. old (crawling) granddaughter on the floor to let her explore the surroundings and was immediately surprised at the dirt on her knees and feet (pictures upon request). I immediately had my 3 yr. and 6 yr. old grandsons sit down to look at their bare feet that turned out to be just as dirty (pictures also upon request). I contacted the VRBO host and his reply was that this was to be expected due to the unit being located on the beach!?!?!? Unacceptable answer! Not to mention the inconvenience of 2 keys to enter the condo (as per host instructions)??? We have been staying at Tybee for 20 years and have always found reasonably priced units that were comfortable and clean. Not so with this condo...definitely not a $450 per night unit!!

We stayed in this unit for my husband's surprise 50th. I guess I should have read through the reviews a little more because now that I went back to read I’m seeing that several of these issues were already mentioned in the reviews and they have not been fixed. I'll start by saying the location was great and the condo was nice and roomy. It was not very clean though and many things in poor shape. Here is the list that I made: the door handle going to the back porch is broken and continuously fell off, the carpet in the bedrooms is very dirty and all guest wore shoes the whole time, the master bath shower leaks all over the floor and my husband almost fell getting out because there was so much water he slipped on, several outlets didn’t work, one of the sinks in master bath is clogged, 1/2 bath toilet paper holder was on the ground out of the wall, 2nd bath shower liner was dirty with pink mold all on it, kitchen facet didn’t turn off all the way, microwave taped together, the only trash bag was the one in the trash can. The only ones we could find were the mini ones so we had to make several trips to dump the trash. And overall cleanliness wasn’t great, several hairs were in the shower."

Overall the space has great potential. Art is adorable & the photos are all accurate EXCEPT you don't see details that make a big difference. I have photos & deeply wish I could add them to my review. The carpet in the bedrooms were NASTY, grimey & severely old/stained. The couch too, we wore socks 100% of the time & DID NOT sit on the couch. Couch pillows were stained & frayed as well. The shower heads were the cheapest ones you can find so they weren't relaxing. NO bath mats, broken towel racks & the half bath had no toilet paper holder but holes in the walls where one used to be, cheapest thinnest toilet paper. Smashed gum was on a bedroom window sill. One of the beds sheets were ripped/frayed in the middle. Bed railing on the top bunk large dirty sticker residue. Cheap bath towels & they only gave us 6 total for 2 nights/3 days/5 pple, when I requested more towels the host said there were some in the bathroom cabinet... there were not, then said there were extras on the racks.... There weren't.... They said we should have 2 per person/10 total & gosh that sure would've been nice but NOPE we only had 6 total which sucked. The installed microwave is broken so they DUCT TAPED it shut then had one on the counter. The back door handle was broken, we eventually found the handle on the TV stand and tried to keep it on the back door but it kept falling off. Welcome mat is super old and worn & none for the back door. which is significant because the AC on the back porch leaks right where you need to step out. So a large puddle was immediately outside of the door so we had to hop over & around it as we went in & out. Like I said the space is great, has great potential but was absolutely not worth the money overall. Simply because they used the cheapest everything possible and avoiding any of the necessary repairs, etc. It truly made our stay less than comfortable. We love the beach of course so we still had a nice trip and the back patio is a wonderful size with a nice side view of the ocean. Overall, I really felt that we were not valued as guests at all. To spend this much per night is a HUGE deal for our family. We stay vacation rentals several times a year & this one is solid at the very bottom of my list of places overall I'll look for a different rental on Tybee next time. It seemed they just didn't care about the state of the rental, NO effort at all to fix anything, replace anything, or cleaning past bare minimum. So disappointing.

Upon checking in and unpacking, I set my 1 yr. old (crawling) granddaughter on the floor to let her explore the surroundings and was immediately surprised at the dirt on her knees and feet (pictures upon request). I immediately had my 3 yr. and 6 yr. old grandsons sit down to look at their bare feet that turned out to be just as dirty (pictures also upon request). I contacted the VRBO host and his reply was that this was to be expected due to the unit being located on the beach!?!?!? Unacceptable answer! Not to mention the inconvenience of 2 keys to enter the condo (as per host instructions)??? We have been staying at Tybee for 20 years and have always found reasonably priced units that were comfortable and clean. Not so with this condo...definitely not a $450 per night unit!!

We stayed in this unit for my husband's surprise 50th. I guess I should have read through the reviews a little more because now that I went back to read I’m seeing that several of these issues were already mentioned in the reviews and they have not been fixed. I'll start by saying the location was great and the condo was nice and roomy. It was not very clean though and many things in poor shape. Here is the list that I made: the door handle going to the back porch is broken and continuously fell off, the carpet in the bedrooms is very dirty and all guest wore shoes the whole time, the master bath shower leaks all over the floor and my husband almost fell getting out because there was so much water he slipped on, several outlets didn’t work, one of the sinks in master bath is clogged, 1/2 bath toilet paper holder was on the ground out of the wall, 2nd bath shower liner was dirty with pink mold all on it, kitchen facet didn’t turn off all the way, microwave taped together, the only trash bag was the one in the trash can. The only ones we could find were the mini ones so we had to make several trips to dump the trash. And overall cleanliness wasn’t great, several hairs were in the shower."

Wonderful location place was great....we had one little problem with door handle on baloney access other than EVERYTHING WAS AMAZING shot walk to restaurants....convenient stores.....and Arby's lolo shops....never had to drive beach access steps away.....guy selling chairs on beach 2 and umbrella 30 bucks additional chairs 5 dollars.....great location watch sunset from your patio ......all codes worked great.....my only thing is on our stay there was a family using hot tub as KIDDY POOL literally had floates on kids .....EVEN THOUGH rules listed.....so there are THOSE PARENTS WHO DONT READ RULES!.....BEAUTIFUL STAY!!!!!! HIGHLY RECOMMEND THIS CONDO!!!!!

Overall the space has great potential. Art is adorable & the photos are all accurate EXCEPT you don't see details that make a big difference. I have photos & deeply wish I could add them to my review. The carpet in the bedrooms were NASTY, grimey & severely old/stained. The couch too, we wore socks 100% of the time & DID NOT sit on the couch. Couch pillows were stained & frayed as well. The shower heads were the cheapest ones you can find so they weren't relaxing. NO bath mats, broken towel racks & the half bath had no toilet paper holder but holes in the walls where one used to be, cheapest thinnest toilet paper. Smashed gum was on a bedroom window sill. One of the beds sheets were ripped/frayed in the middle. Bed railing on the top bunk large dirty sticker residue. Cheap bath towels & they only gave us 6 total for 2 nights/3 days/5 pple, when I requested more towels the host said there were some in the bathroom cabinet... there were not, then said there were extras on the racks.... There weren't.... They said we should have 2 per person/10 total & gosh that sure would've been nice but NOPE we only had 6 total which sucked. The installed microwave is broken so they DUCT TAPED it shut then had one on the counter. The back door handle was broken, we eventually found the handle on the TV stand and tried to keep it on the back door but it kept falling off. Welcome mat is super old and worn & none for the back door. which is significant because the AC on the back porch leaks right where you need to step out. So a large puddle was immediately outside of the door so we had to hop over & around it as we went in & out. Like I said the space is great, has great potential but was absolutely not worth the money overall. Simply because they used the cheapest everything possible and avoiding any of the necessary repairs, etc. It truly made our stay less than comfortable. We love the beach of course so we still had a nice trip and the back patio is a wonderful size with a nice side view of the ocean. Overall, I really felt that we were not valued as guests at all. To spend this much per night is a HUGE deal for our family. We stay vacation rentals several times a year & this one is solid at the very bottom of my list of places overall I'll look for a different rental on Tybee next time. It seemed they just didn't care about the state of the rental, NO effort at all to fix anything, replace anything, or cleaning past bare minimum. So disappointing.