Overall, the house needs a very deep cleaning. The walls are very dirty. In one bathroom, it looks like there are boogers on the walls. I agree with a previous comment about everything being builder grade. The game room is in a converted garage. It has a little Portable AC, but even with that, the room was extremely hot. Everything did work though, unlike some Of the other reviews. In fact, all the tvs and lights worked. The house had several fans in the closets that we used because the house was so hot, especially upstairs. The AC is set where you can’t adjust it below 75 I think. We were traveling with people with respiratory issues, so we had to contact the owner to get that temperature lowered, which he did the next day. However, the house was still very hot upstairs. Some of the guests slept under only a sheet and had a fan running. We even bought an extra fan because most of the fans in the house were smaller and didn’t work well enough. Another complaint, which was mentioned by several others, is the lack of towels. I do not expect large towels for the pool, but if I’m spending several thousand dollars for almost 20 people, there should be at least 20 washcloths, towels, and hand towels. I don’t care if they come from Walmart. There probably were less than 12 towels and hand towels. There were no washcloths, which we were prepared for, but shouldn’t have to have brought them. The lack of those basic items is unacceptable.

Plenty of space for a large group, and everyone having their own bathroom was amazing. The resort was great and the pool and hot tub at the house were nice too for early morning swims. Be prepared to add food storage/cleaning supplies/paper goods to your shopping list.

This is not a luxury home. It is a builder's grade home that is large and has some fun rooms and activities. The property manager is very responsive to any inquiries and did their best to help. If they would just spend a few more dollars, the quality of the stay would be significant better. For example, there are not enough glasses,or silverware so that each person can have one meal together (assuming every bed is full). There are not enough towels for everyone either. The pillows are terrible (very cheap), there were almost no pool toys, every remote control was either missing or without batteries, and the basketball game in the game room doesn't work. The shower heads are very cheap so there is not good water pressure. There was a large brick on the front step that kept falling off making it dangerous. They provided dishwasher detergent but not laundry detergent. There were lots of things like that that required us to keep running out to purchase things. We eventually purchased new pillows and blankets as well as batteries. They give you one tiny bar of hand soap for every two sinks. The shampoo and conditioner that they provided ruined someone's hair in our group. Very low quality. We had to purchase hand soap for each sink and shampoo and conditioner. All of that said, we still enjoyed our stay. We just paid so much money that our expectations were hire in terms of how it is managed.

The home was nice, very clean. The only thing about the home we were missing remotes and the projector in the 2nd floor living room wasn’t working the entire trip. Management was quick to respond to our needs and fix some of the issues. Despite the minor flaws, the house was beautiful and we had a great time

House is gorgeous. The king suite downstairs even has an electric fireplace!! Location was perfect with back route to parks-not taking I-4. Listing description was a little misleading. There are 6.5 baths (another part of the description showed only 6 and a previous review said there we only 4.) There was a discrepancy with the cost of pool heat. One line read $35, another showed $25. The management company honored the lower rate. The only reason I didn't give this property a full 5 star rating is because it's lacking a few basics and selling points need repair. There are not enough bath towels for a house that sleeps 22. There was only 1 towel for the pool. It could use more pots/pans for cooking. There is only 1 container for storing leftovers in the fridge. There are NO pot holders or dishrags. The pantry in the kitchen is locked and can't be opened to store food. The excitement for the amazing game room quickly turned into disappointment: -Air hockey table is broken (wires ripped out). -Electronic basketball score system doesn't work. -Pool sticks are missing the felt tips. -PlayStation console is broken. The upstairs entertainment room has a large couch and huge projector tv - but it's also broken. We were not able to watch any movies or television together even though it had a Roku remote. Many rooms had remotes that were missing or dead batteries. The photos show many rooms with great LED light schemes. The lighted Mickey in downstairs queen room does not work. The Frozen room icicles worked for a bit, but then stopped. The Star Wars room has a lighted display on the ceiling, but it couldn't be turned off to darken the room at night. If these things do work, notes on the wall or an instruction manual would be helpful. The Management Company (Master Vacation Homes) was helpful, but they require a little more than some others when it comes to the check-in process. They will not accept a credit card for rentals, although we had to use a card to book. They require a cashier's check or money order for payment. It must be mailed or delivered in person before you have access to the home. Our booking was last minute with no time to mail so it took extra time from our stay. With the Orlando in-town traffic, it took about 30 minutes -each way- to drop payment at their office first. Overall, it was great. With an easier check-in process, more cooking supplies, more towels, and fixed electronics/games - this place would be extraordinary!!

The house is fine, but for the price not as expected. It was clean, and spacious, however poorly stocked. Bring your own towels, paper goods, and kids cups. Mattresses have to be 20+ years old, or just really really cheap. The cookware is so old, you're not going to want to use it. I would not book again for the price.

Very nice, clean and spacious rental. No need to leave the house/ resort

The house is clean and roomy. Great for a large family. A few things that need improvement are the game room needs repair, drawers in bedrooms are loose, the main tv and theater tv are not user friendly and the kitchen needs more serving bowls and dishes. There are only a couple towels in each bathroom with no wash cloths and no pool towels. Overall our stay was nice.