We had a lovely time watching the moon rise over the mountain each night from one of several balconies in the house. Our host was very responsive and helpful. When we arrived, we were presented the home in a friendly manner. A beautiful home to enjoy Lake Como. Walking distance to the town center.

A parte scarsa pulizia della villa e non parlo dei vetri che è comprensibile , pulisci e piove , il resto ottimo gentilissimo e logicamente comprensivo il manager alla nostra richiesta di avere il condizionatore su caldo la notte faceva freddo . Panorama e punto di Como splendidi.

Erbert connected with me over what's app. Helped me book a water taxi for the day and was very friendly. The villa is part of the museum, and it is an art-effect, so people are looking into your rented villa to see "What's inside". The Check-in process was very easy. Erbert guided us to a grocery store downtown, later we found a closer one a walking distance. The views from the villa are amazing. The washer machine was ok, no dryer. The Digital TV with internet was great for the kids, they could catch up on all their TV series. The kitchen was well equipped. The AC was very strong and it felt like home. The issue started when a thunderstorm hit Lake Como (very usual) and the alarm at the house start going on at midnight and throughout the night. I called the owner, the account manager every hour - no answer! The whole night the whole family was awake, the alarm was never shutdown, but only in the morning. The answer was: We cannot shut down the alarm because of valuables in the museums... Well - if I would have valuables and the alarm would go off, I would drive to see who is stealing my stuff... And turn off the alarm, no? From that moment I got no response from the owner or the account manager Erbert... Silence, we checked out with no one and heard back from no one. I will not come back