The property is a four star with a swimming pool. The rooms were clean and had a balcony. We liked the breakfast as it had variety of options. The staff was friendly and helpful.

The location is a 10 minute walk from the station. We had a struggle with the AC as those were central controlled and one of the vent in our room wasn’t working. The swimming pool was only accessible 9:30-6pm which is generally the time a tourist would be away. So we could not access pool at all. I had better expectations from a four star property.

breakfast was good

i ordered a transfer from airport, it did not arrive, so i had to get a taxi. the reception or property were not apologetic at all. would not stay here again due to the staff

It was nicely decorated and clean. Beds were very comfy

Nothing

Exceptional service and hospitality. Chef Giovanni was amazing as was Tanya the breakfast manager. The front desk team was so helpful. Everything about our stay was lovely. We highly recommend. A real find! 💕💕💕

very clean, staff were really helpful. Breakfast was delicious and very accomodating to all nationalities.

slightly away from centralised area. no parking on sight.

Amazing stay. The room was really comfortable and cleaning etc. was done properly. The room was air conditioned and almost everything was amazing. Breakfast was very good and room service for food was there too.

Nothing to dislike really but the location is a bit far from Sorrento city center. The walk is for almost 20 mins.

spacious clean rooms

staff wasn’t super friendly and breakfast wasn’t great

The hotel was very comfortable and clean. Staff was lovely and very accommodating. It is located a 15 minute walk from the main square and most other go-to spots which is great because getting Taxis in the area worked out to be more expensive than expected.

Pool area was nice and bed was comfy!

Nice staff

Air con was controlled by a central system and never got very cold. The hot water was never hot only warm

nothing.

The staffs attitude was terrible. When making a noise complaint we were ignored by reception manager

Right in the heart of a beautiful area of Sorrento, recently refurbished, Hotel Isabella is a find for those seeking rest and relaxation as well as an excellent room work space, expansive lobby and the most superb breakfast and poolside lunch I have experienced during my travels throughout Italy in the last four years. Staff were exceptional, efficient, warm and welcoming. Highly recommend whether you’re there for work, or travelling to experience the Sorrentine peninsula of this beautiful part of Italy‘s South. I will return again and again. High recommend. Grazie mille e tutti e la prossima

Breakfast was excellent and great staff

My room, I requested a room with balcony and I got a room with patio instead. I requested to change it and they reciprocate give me a room w/a balcony. Meanwhile I made my reservation in March!!