One the night we checked in, the property had one small air conditioner in the family room that did not reach the bedroom. It was 85 degrees in the bedroom at midnight. I texted the owner and he said he would refund our money for the remaining 3 nights. We left because it was too hot to sleep there. The next day he refused to answer our texts or respond to any of our messages on VRBO. Unfortunately we were unable to get a refund even though he promised us one. DO NOT STAY HERE. The owner does not keep his word.