With the package we had breakfast was filling and good, chilaquiles or eggs the portions were good , taste was good but they didn't have a lot of options for fruits, although everything is made at the moment of ordering. The room was quite spacious, the bed was very confortable and provided you a heater. bathroom also spacious. The place is an old Hacienda but is very beautiful and quiet. there is a place for having a bonfire and a pool. its 10 minutes top to Teotihuacan. At the hotel provided us with the contact to go to the hot air balloons. The Spa is really relaxing and beautifully set , In my stay I did the Temazcal ceremony , the Temazcalero guided us very well all through the process and the experience was amazing. The massage ladies listen to the requests and were very diligent and knowledgeable.

Maybe the only thing was that they need initiative to do stuff or fix stuff.

awesome place

Gorgeous facility surrounded by trees and gardens! There is even a fireplace where you can sit and enjoy time with friends and family. The swimming pool is nice as well. Above all, the staff is amazing. They were all very warm and welcoming and always going above and beyond to help and make our stay as comfortable as possible. We will remember this place for sure!

Small and minor improvements in the rooms would help make this place even better. Adding fans, window nets etc.

Friendly staff, breakfast, beautiful gardens are the best!

Mosquitoes !! We couldn’t sleep because of mosquitoes. Why didn't colibrí prepare mosquito nets? Or spray ? I found some dead mosquitoes on wall too. They did not have facial tissue , water bottles and extra toilet paper in the room. I have to ask toilet paper and soap. This is the first sight I saw while traveling.

Excelente breakfast! We had dinner at the restaurant. Had the molcajete. It was delicious!

Neighbour's music.

The bed was very comfortable, the food in the restaurant was fantastic and the staff was amazing. we loved that the facility had onsite parking.

The bathroom was a problem, the shower was in a claw foot tub so the water got on the floor. The couch wasn’t comfortable so we watched TV from the bed.

The staff was very helpful. The room and gardens were lovely.

The pool was ice cold . Breakfast starts at 9 which is late if you want to be at pyramids for opening. Only local tv channels. Avoid the restaurant. While the food is fine it is expensive and very very slow . It took 40 min to serve a small pizza and everyone else in our party had finished.

Good location. Short drive distance to the pyramids, walking distance to the town’s center and San Juan Cathedral. Good service and food at the hotel’s Restaurant. One block from Taxi service or walk to the town’s center. Get your own taxi. If the hotel request the taxi for you it doubles the price!

Reported issue with shower head - water not flowing properly. They fixed it right away, but after one shower, it happened again. We removed the shower head.

Original place Where you can Get The feeling og being in a real spanish/mexican household and not in a chain hotel. Nice service.

Only a few people speak english.

The location is ideal. We were able to walk to El centro and restaurants. Also just a short drive to the pyramids. Nice grounds. Pet friendly. Plenty of space to walk our dogs. Staff very friendly and helpful.

I liked absolutely everything from this place, it's beautiful, comfy, incredible costumer service. Warm water, big rooms, and the perfect location, few blocks away from the local market.