Comfortable loft.

Location. Too far from shopping area. No ramp up the stairs to the reception.

Very friendly, rooms were lovely Very quiet at night , will be back at some stage

Food a bit expensive, and finished very early

It was incredibly clean. The bed linens were the crispest I have ever encountered, and the bathroom was as good as brand new.

The deadbolt would not lock. The motion-detection lights in the hallways made things dark for large lengths of distance to our rooms.

The location is nice and quiet and only a short walk to the Royal Mile. The front desk staff were all extremely helpful.

wonderful situation a lovely hotel, WhatsApp

nothing

Clean, friendly staff, comfortable and great location.

The hotel was near the places we wanted to go to, so this made the stay good.

Room was smaller than last time we stayed but facilities were good.

Location Nice room We couldn't hear the person in the room next door.

Spacious and clean. Lovely staff at the bar and reception

spacious rooms nice shower great location

the breakfast could really be better airco Didnt work first 2 days

Everything is on par, location is splendid and room is tidy, staff are really helpful, and no charge is imposed on luggage storage on the day of our departure. The reception also waited for us on our day of arrival past midnight as we had a delay in our flight, so don’t worry if it says “your room may be cancelled if you check in after midnight” during your confirmation!

Needed to walk quite some distance from the reception to the lift; travel partner complained of some occasional weird noise at night; unwanted used handkerchief appeared on our shelf after room service on the second day.

The room was so spacious! Very clean and fresh, extremely comfortable bed, the room was both quiet and temperature controlled. The shower was powerful, towels big and fluffy.

It would’ve been great to order up some fresh coffee in the morning :)

amazing property

all great

clean and spacious

n/a

Great location, the room was perfect. Many extras, one of the best hotels I'vr ever been.

Should have been given a printed breakdown of our bar/meal bill before paying it and a till receipt after payment.

The staff were lovely and the hotel was so comfortable. It was such a reasonable price for such a good stay, and was close to some key places (only 5-10 minutes to the museum!) Cannot fault it

I had a single room, which was small but roomy enough for one person. Lovely, large walk-in shower, comfortable double bed, window easily opened enough to allow fresh air into the room. Good wifi and desk area where I could work. Location was excellent for my reason for being in Edinburgh, easy access to public transport. Just off the main road to be quiet and away from street noise. Staff very friendly, accommodating. Breakfast good.

Although the en suite bathroom was large enough, the large glass door did not open fully, and it was very difficult to get past it to the toilet and shower. The door stop could have been moved another cm toward the wall to alleviate this problem. I manoeuvred myself as best I could over two days' stay but scraped my shin on the edge of the glass door on my last night. I agree with previous review about the shower toiletries -- if the hotel claims they are trying to save the planet by reducing single-use plastic, why not have refillable soap containers in the shower like every other hotel, rather than asking each guest if they need single-use plastic tubes of shower gel? The three guests checking in ahead of me all requested them, as did I.

amazing towels, very clean, good customer service

no parking.