Clean and tidy staff excellent

Nice clean room, great staff and great location

Only thing I would have preferred is a bigger bed

Our room was very spacious with everything we needed for our overnight stay. The bed was really comfy & although in a busy area was quiet .

There were a few minor issues with our room which I don’t think the owners were aware of but when I mentioned them they were apologetic & said they would sort them for the next guests.

Location and size of room

Bed was broken

The room was very nice with complimentary wine. Location was literally 2 min from the sea. Super pleased with everything.

N/A

As a single traveller I often get assigned a small room, so it was lovely to be given a room with a four poster bed - much appreciated

Paint job was a little dodgy in some parts of the room

Lovely staff, had an unexpected upgrade and really appreciated it

Really friendly welcome, the property was easy to access, and check in was straightforward. The location was great, with easy access to the centre.

Facilities were a little basic, for example single glazed windows.

Room was a nice size with a nice comfortable bed. Room was warm with a private bathroom. Great location near the shops and bars. Go check it out. Would I stay again: Yes. 👍

The room itself was bright, clean and comfortable with free snacks. The lady who checked us in was nice and helpful throughout the stay. The location is great too. I took earplugs, as you do expect noise in such a central location, and that can't be helped.

I was promised a bath in the room when I booked around a year ago. I was quite unhappy to find our room didn't have a bath. The lady did mention we may have a chance to move rooms, but I really didn't want the hassle of something that may or may not happen. I would not have booked this room or hotel itself, had I know it didn't have a bath as promised. The shower was a bit fiddly to get the temperature right, but again, the lady who checked us in was helpful when we asked about this. When we were going back into the hotel on the Tuesday morning just before we checked out, a man came up to us demanding who we were. We said we were guests and said we had been there since Friday. Somewhat worrying that they didn't know who was staying. Really disappointing, especially as the lady who checked us in was really nice and helpful. No way to speak to paying guests, especially given how polite and respectful we were of the room and throughout our stay. Had this not have happened, we would have scored a bit higher. Given the circumstances, 6 is more than fair and arguably generous.

The location was great, close to everything you'd need.

The rooms could have done with a bit of love, and a better clean. the hot water didn't work on our first night there, and a closing locking door on the bathroom would be great

Room was well-presented and comfortable; spa bath was brilliant. Great complimentary snacks and drinks in the fridge!

No-one there to meet me; no response when I told them when I was coming. Had to ring emergency number several times before someone appeared from the nearby pub and checked me in. No staff on site for the whole weekend as far as I could tell. Despite breakfast being advertised as an option (even included in the price in one advert I saw) on Booking.com AND in the instructions in the room, I was told that they aren't serving any breakfasts at all at the moment.

The service was exceptional. The stay was comfortable. The staff makes an extra mile to make you feel comfortable.

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not much really

smell of cigarettes in the bathroom very strong ?

location to the beach and free snacks etc were a bonus! comfortable bed and good, working facilities like tv and fridge!

not as clean as I would have hoped, plus the sink in the bathroom was not fixed to the wall. didn’t attempt a shower as it just didn’t look welcoming or clean enough to want to :(

great location very clean. friendly owner stayed before lovely rooms comfortable bed

Great location within the City.

Rooms dated, dirty and smelt of stale smoke. Bedroom furniture was shabby and damaged. Bedding did not seem fresh, no mattress protector on bed and bathroom not clean. Lights did not work. Kettle was rusty, dirty and unusable.

Amazing 4 poster bed, beautifully decorated and gorgeous bathroom.

Nothing, everything was perfect, thank you.

Love this place. Vicki and her lovely husband can t do enough for you. The location is very centric and the beds super comfortable.

Nothing at all. Everytime I am in Brighton I stay here, so I highly recommend staying here.