De locatie - de lounge

1 uur wachten / kamer niet klaar. Geen koelkast in de kamer (reden beter voor het milieu) grote onzin. De kamer van onze vrienden (zelfde prijs) had wel een koelkast ? Geen glas in de kamer, wel carton.

La limpieza de la habitación y la ubicación.

La recepción hay que subir escaleras.

Clean and spacious room

Location

Ottima colazione con prodotti locali a Km zero e cucinati al momento. L'albergo fornisce ad ognuno una borraccia in vetro da portare in camera e che si può riempire al distributore nella hall. Abbiamo apprezzato moltissimo questa cosa, veramente ecofriendly, non abbiamo perso tempo ad acquistare bottiglie di plastica al supermercato ed in tutto l'hotel l'uso della plastica è nullo. La camera è veramente spaziosa, ma a mio avviso la vasca è ormai superata e sarebbe meglio mettere solo docce (piatto doccia, la vasca aveva comunque un sistema doccia appeso). Il letto era molto comodo e la presenza di bollitore, tazze e set di cortesia ti fa sentire accolto. Abbiamo anche usufruito del ristorante e anche quello è stato di nostro gradimento con prodotti freschi e piatti semplici, ma molto curati.

Niente. Suggerirei di mettere il piatto doccia in ogni bagno ed eliminare la vasca perché scomoda soprattutto per le persone con mobilità ridotta.

Service,accueil

Les oreillers sont très durs et pas confortables

Le personnel était sympa.

La déco de la chambre une catastrophe, l’équipement également. J’ai été pas mal déçue par rapport aux photos… je m’attendais vraiment à mieux !

Troisième fois que nous venons, très bon accueil. Nous avons été surclassés. Les chambres sont très propres et accueillantes.

L’ouverture de la porte n’est pas aisée avec la carte.

Da localização. Café da manhã muito bom.

Da limpeza do quarto, e do ar refrigerado que não refrigerou a contento. Senti muito calor. As pessoas que orientavsm o café da manhã muito desatenciosas.

Modern and clean. Good gym, food was great and staff very helpful

Beds are confortable.

-breakfast space is small and not very confortable. Coffee mugs dirty (washing machine do not clean them properly) -French WC in the room separated from the shower etc. A magnificent French idea...nobody else in the world does that or understand it...

Buena situación. Parking público con acceso directo al hotel. Muy buenas habitaciónes. Solicite vistas y nos enviaron al último piso, estupendo. Detalle entregándonos una botella de cristal con agua que se puede rellenar en una fuente del hotel con agua fría y del tiempo

Nada

The very helpful staff.

Nothing

The room was lovely. Facilities are satisfactory. close to a laundry and short walk to catch the tram. Restaurants within walking distance. Coffee maker and filled fridge was a nice touch.

customer service at the restaurant and bar was really poor.

Excellent

All services met my expectations.

Large spacious rooms

Air conditioning was terrible

Modern Friendly and helpfil staff Central Car parking Location

No TV Got new temote from receptionist but no help Would have been better if someone came to the room to solve the issue Understand its a minor point in the greater scheme of important issues

The staff were great and nice, the lobby, the bar and restaurant seems to be nice.

We think it is not a really a level of 4 stars hotel.

Clean and comfortable room, good location, good breakfast.

Excellent property. The overall feel was very nice. The staff was amazing. I wish I could have stayed longer.

Staff was friendly and efficient - location despite being situated in a modern bloc, is very near the key attractions of the city, making it very convenient - in addition, the hotel and the rooms where very clean and well maintained - great value for money

The staff are amazing! Very pleasant and helpful. Lovely reception and check in area. Modern and very clean. Glass water bottles are available in reception and can be repeatedly filled at the bar with free still or sparkling water. The room was immaculate!

We loved everything

The location.

2 rooms weren’t available at 3 pm as promised. I had to follow up and show them my big disappointment in order to have our rooms. Other families were offered some drinks for waiting but not us because maybe we are not English and despite speaking French didn’t help us. It’s a shame that one personnel can tarnish the image of the whole staff. No ref, no kettle as written in their site. Aircon not enough to cool the room. Parking not on site.

Staff service was good.

Parking fee

Great location, quiet and comfortable room, friendly staff.

Nothing.

Easy walk from the city centre and the tram stop to the airport. We really enjoyed the communal space and bar/restaurant area. The room was a good size and the wifi fast enough for us both to do some work. It was very eco-friendly, with refillable water bottles and toiletries.

I thought the breakfast was a bit overpriced - EUR 20 per person for a buffet (although it was very nice).