Awesome home!

Overall very nice

Arrived 06/22/2023 to find one of the 2 HVAC units broken. Defective unit covered left side of the house including the master bed/bath and one more bath/bed combo. That side stayed 80-82 degrees while the other side of the house stayed 75-76 even with the thermostat set much lower. We let Vacasa know immediately and an HVAC tech came Friday 6/23. He found several leaks in the condenser unit for the defective HVAC. He recommended replacing the unit as it was about 12 years old and that is the typical life span of one in the harsh SW FL climate. He personally showed me where some of the leaks were explaining why he could not fix the leaks. He could not get approval to replace the unit from Vacasa/the owner so nothing was done. We were told the issue was that the house had existing warranty and they wanted to repair it through the warranty. Meanwhile, since nothing was done to fix the HVAC unit, one entire side of the house was functionally not usable as it would stay 82 degrees or more. We finally got another HVAC tech there on Tuesday 6/27. This one simply recharged the refrigerant but did not repair/replace the unit. For a grand total of one night, we got to enjoy functional AC in that half of the house because by the following evening Wednesday 6/28 the refrigerant had leaked out again to the point that the AC was again not working. By Thursday 6/29 it was back to 82 degrees. We checked out 6/30. Vacasa promised a "substantial" refund which hasn't happened.

Very clean, great place for family vacation 4 adults and 3 kids. Pool was awesome. Will book there again on our next vacation.

The home is lovely but greatly needs to be updated. The screens on the lanai, which I thought were the result of the hurricane appeared to have been gone on a visit from 2021. So mosquitoes were definitely a problem.

House was a beautiful layout and pool area great, however the house needs a good deep cleaning property management said that’s was going to happen soon. I would definately stay here again. Property management gets back very quickly!

We arrived to the entire house smelling so bad of fish. We arrived at 11pm finally found that the cleaning staff didn’t take out the trash and there was raw fish in the trash. Got that resolved ourselves after calling and getting nothing. Go to get in bed and two of the beds had dirty sheets covered in hair, sand, and dirt. So bad that took 15 photos to email Vacasa. We had to wash and make beds at midnight. Overall the house was very dirty and Vacasa is very hard to get ahold of I would not rent from them again. For the dirty house we only got back $150. Which is half the cleaning fee. I suppose better than nothing. But the floors and everything were covered in hair and dirt. We had black feet all week lol. The pool is missing screen from the lanai which is to be expected after a Cat 5 hurricane but that wasn’t an issue. I have never left a bad review and we have traveled all over and rented many many houses. I would choose a different company and house. Vacasa has no local person you will ever talk to. We called and emailed about multiple issues and got nothing.

The house met our expectations… very complete! It was a great time here! I recommend this house and the Vacasa’s service and care! Amazing experience!